IT Service Desk Agent GD Information TechnologyIT Service Desk AgentBethesda, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Desktop Support Manager CornerStone Research & Development IncDesktop Support ManagerWashington DC, DC$97,000–$129,200 / yearGiven the critical high-stakes nature of litigation consulting, all operations, deployments, and support workflows must be executed under a strict zero downtime expectation to safeguard the firm''s productivity and billable hours. Strong project management skills with a track record of successfully delivering complex hardware rollouts, technical deployments, or office upgrades with zero technical downtime.
IT Security Operations Analyst Terrestris Global SolutionsIT Security Operations AnalystWashington, DCRemoteThis project will provide IT service desk, systems, network, and security operations support for Federal Prison Industries (UNICOR), supporting end users, Microsoft infrastructure, and mission-critical business systems in hybrid work environments. Deploy third-party software patches using Enterprise Lifecycle Management Services (ELMS) and Microsoft Endpoint Configuration Manager (MECM).
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansCollege Park, MDFull timeThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
NewDesktop Support Technician, Senior LCGDesktop Support Technician, SeniorRockville, MarylandThis position requires strong technical depth, excellent communication skills, and the ability to support a diverse user population—ranging from everyday office staff to senior leadership—while maintaining high customer satisfaction and meeting service level objectives. In this role, you will deliver expert troubleshooting and “how-to” assistance across Windows and Apple platforms, support network connectivity and collaboration tools, maintain secure and compliant endpoints, and contribute to IT lifecycle and mobility programs.
IT Project Support CACIIT Project SupportChantilly, VirginiaPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
Systems Administration (Operations Support Specialist) ARCTICOM LLCSystems Administration (Operations Support Specialist)Quantico, VAArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
NewIT Desk Support Analyst American Pest Management, Inc.IT Desk Support AnalystColumbia, MDThis is a hands-on role where you'll spend time throughout the office troubleshooting issues, setting up and maintaining computers and mobile devices, helping with hardware and software installs, and making sure employees have the tools they need to do their jobs successfully. This role is ideal for someone early in their IT career who wants real exposure to day-to-day technology support across an entire organization - from troubleshooting hardware and software issues to helping employees face-to-face throughout the office.
Computer Support Specialist Sparks GroupComputer Support SpecialistWashington, DC$33.65–$45 / hourThe ability to coordinate cross-team incident response activities by working closely with the Service Desk, Network Operations, and Cybersecurity teams to ensure timely investigation, escalation, and remediation of technical issues. The ability to manage and troubleshoot identity and access management services, including Microsoft Entra ID/Active Directory, multi-factor authentication (MFA), role-based access controls, and AWS-integrated identity solutions.
NewDirector, Global IT Support AeroVironment IncDirector, Global IT SupportHerndon, VA$163,000–$261,000 / yearThis role leads the strategic planning, operational execution, and continuous improvement of the employee-facing IT support function, including the global service desk, endpoint support, collaboration tools, identity management, and IT onboarding/offboarding. Reporting to the VP of IT, the IT Director will work cross-functionally to align IT services with business needs, ensure positive employee experiences, and maintain IT compliance across systems and processes.
NewTechnical IT Support - Help Desk(Job 1417) DLHTechnical IT Support - Help Desk(Job 1417)Bethesda, MarylandOur experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Success in this role requires strong customer service, communication, and collaboration skills, with the ability to diagnose technical issues, explain solutions to non-technical users, and contribute to the continuous improvement of application support services and user experience.
IT Support Services Nightwing Intelligence SolutionsIT Support ServicesSterling, Virginia$77,000–$163,000 / yearNightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.
IT Support Technician DanckerIT Support TechnicianCapitol Heights, MDThe difference you'll make: dancker is seeking a customer-focused and technically skilled IT Support Technician to support employees across the organization by ensuring reliable day-to-day technology operations. As dancker continues to grow and modernize, we are investing in scalable technology solutions, strong infrastructure, and exceptional support experiences that empower our teams to do their best work every day.
NewTechnical IT Support - Help Desk(Job 1417) DLH Holdings Corp.Technical IT Support - Help Desk(Job 1417)Bethesda, MD$70,000–$75,000 / yearOur experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools - including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Success in this role requires strong customer service, communication, and collaboration skills, with the ability to diagnose technical issues, explain solutions to non-technical users, and contribute to the continuous improvement of application support services and user experience.
IT Desktop Support Technician II NTT DATA Services, LLCIT Desktop Support Technician IIArlington, VAJob Summary: The PEVS/MACD Specialist provides specialized support for Prisoner Enrollment and Verification Stations (PEVS) within Mission and Site Support Services under the Service Delivery Line of Business, focusing on maintaining PEVS systems including PCs, fingerprint scanners, flatbed scanners, digital cameras, signature pads, and printers to ensure they are operational and support the Prisoner Operations Division with minimal disruptions. Strong problem-solving skills, familiarity with warranty management and vendor coordination, ability to configure, install, and test new hardware and applications for PEVS, combined with experience in MACD processes and excellent customer service skills, enable proactive monitoring, timely on-site or remote assistance, and alignment with comprehensive IT support goals to maximize productivity across sites.
IT Support Technician II Sierra Nevada CorpIT Support Technician IIArlington, VAIMPORTANT NOTICE: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. The position also requires demonstrated exceptional efficiency and refined attention to detail in delivering white‑glove executive support within a high‑profile environment regularly visited by senior leadership and dignitaries.
IT Administrator (Deskside Support Specialist) ExpressionIT Administrator (Deskside Support Specialist)Washington, DC$90,000–$104,000In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure exceptional end-user experiences in a classified environment. Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce (DOC) under the National Telecommunications and Information Administration (NTIA) program.
NewOnsite IT Support Technician MetroSysOnsite IT Support TechnicianWashington, DCThis role serves as the primary onsite IT resource, supporting desktop systems, office technology, networking equipment, asset lifecycle management, and local infrastructure projects while partnering closely with remote engineering teams. The ideal candidate enjoys working directly with users, has strong troubleshooting skills, and is comfortable supporting a wide variety of endpoint devices, office technologies, and basic network infrastructure.
IT Support Specialist Trustar BankIT Support SpecialistMcLean, VAAs a community bank, Trustar Banks strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Banks primary market. Must have technical proficiencies in the following platforms: Citrix virtual desktop environments, Windows Server 2008, 2010, Exchange Server 2010, VoIP telephone systems.
IT Support Technician Samsung SDS AmericaIT Support TechnicianRockville, MDTicket Queue Management: Actively monitor and manage the IT ticketing queue (e.g., ServiceNow, Jira Service Desk), ensuring incidents are accurately categorized, documented, and resolved within SLA targets. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.