p>As an Inbound Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: • Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: • Greet: • 10ft: be friendly - smile, make eye contact, or wave • 4ft: greet the guest, smile and initiate a warm, helpful interaction • Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience • End every guest transaction with a sincere thank you • Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude • Adjust to business and guest needs to deliver an easy and inspiring guest experience • Execute a detailed, accurate and efficient sorting operation. But, there are a few skills you should have from the get-go:
• Must be at least 18 years of age or older • Welcoming and helpful attitude toward all guests and other team members • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed • Work both independently and with a team • Resolve guest questions quickly on the spot • Attention to detail and follow multi-step processes • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.