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Researches and sources product for customers using a variety of tools, including point-of-sale computer system, catalogs, websites, JXI, and industry and store contacts . - Assists customers in making product selections by asking questions and actively listening to identify customer needs.

Job Responsibilities - Answers incoming telephone calls and greets customers who walk in the store. - Handles multiple customers and customer requests simultaneously while maintaining a friendly and professional manner. - Assists customers in making product selections by asking questions and actively listening to identify customer needs. Assists with system or product troubleshooting and answering technical questions. Identifies alternate or substitute products to meet customer needs. - Researches and sources product for customers using a variety of tools, including point-of-sale computer system, catalogs, websites, JXI, and industry and store contacts . - Enters sales orders into point-of-sale computer system for invoicing or cash payments. Processes customer returns and warranties following company guidelines. - Follows up promptly on all customer requests for information, quotes, alternative parts and delivery dates. Proactively communicates with customers about any expected delays or issues with their order. - Develops good working relationships and rapport with customers. Greets regular customers by name. - Maintains the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc. - Resolves customer complaints and disputes in a timely, professional manner that balances customer requests with business needs. - Follows company pricing and credit guidelines Sales Results and Responsibilities - Prepares and issues sales quotes following company guidelines. Follows up on quotes to secure sales. - Educates customers/prospects re: the variety of products available for sale and the benefits of shopping at Johnstone Supply - Increases customer satisfaction and store profitability by proactively recommending additional items a customer might need and promotions that might interest them. - Uncovers and communicates sales lead information to outside sales staff and management. - Promotes surplus, sale, discounted and obsolete inventory to customers in order to maintain proper inventory levels. Communicates unexpected increases or decreases in product demand and inventory to purchasing or management.Language Proficiencies: - Proficient conversational English skills. - The ability read and write in English, as necessitated for data entry, order placement, reports, or related activities. - Conversational fluency in Spanish language is big plus, but not required!Education and Experience: Required:- High School Diploma, GED, or equivalent combination of education and experience.- Bilingual in English and Spanish Preferred: -2 years experience as a Sales and Service Associate in the HVAC/R or similar industry.118 Job Posted by ApplicantPro

Johnstone Supply - J Team Group

Bilingual Counter Sales

Billing

Communication Skills

Computer Systems

Customer Relations

Customer Satisfaction

Customer Support/Service

Customer Training

Data Entry

English Language

Field Sales

Housekeeping/Cleaning

Identify Issues

Inventory Levels

Inventory Management

Maintenance - HVAC

Multilingual

Needs Assessment

Order Processing

People Management

Point of Sale (POS) Systems

Pricing

Procurement Management

Profit & Loss

Request for Information (RFI)

Resolve Customer Issues

Returns Processing

Sales

Spanish Language

Telephone Skills

Time Management

Talent Acquisition

Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities.

Work Where You Matter:
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview:
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at <a href="http://www.dollargeneral.com/about-us.html" rel="noopener nofollow noreferrer" target="_blank">www.dollargeneral.com/about-us.html</a>.

Job Details:
GENERAL SUMMARY:  Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.  Assist in setting and maintaining plan-o-grams and programs.  Provide exemplary customer service.  Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS:  <ul style="margin-top:1px"><li>Unload trucks according to the prescribed process for the store.</li><li>Follow company work processes to receive, open and unpack cartons and totes.</li><li>Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.</li><li>Restock returned and recovered merchandise.</li><li>Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.</li><li>Assist in plan-o-gram implementation and maintenance.</li><li>Assist customers by locating merchandise.</li><li>Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.</li><li>Greet customers as they enter the store.</li><li>Maintain register countertops and bags; implement register countertop plan-o-grams.</li><li>Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.</li><li>Collect payment from customer and make change.</li><li>Clean front end of store and help set up sidewalk displays.</li><li>Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.</li><li>Provide superior customer service leadership.</li><li>Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.</li><li>Open and/or close the store under specific direction of the Area Manager.</li></ul> In the Absence of the Store Manager or Assistant Store Manager:<ul style="margin-top:1px"><li>Authorize and sign for refunds and overrides; count register; make bank deposits.</li><li>Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.</li><li>Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.</li><li>Monitor cameras for unusual activities (customers and employees), if applicable.</li><li>Supply cashiers with change when needed.</li><li>Complete all required paperwork and documentation according to guidelines and deadlines as assigned.</li></ul>

Qualifications:
KNOWLEDGE and SKILLS:  <ul><li style="color:black">Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.</li><li style="color:black;font-family:'verdana' , sans-serif;font-size:9pt">Knowledge of cash handling procedures including cashier accountability and deposit control.</li><li style="color:black;font-family:'verdana' , sans-serif;font-size:9pt">Ability to perform IBM cash register functions.</li><li style="color:black;font-family:'verdana' , sans-serif;font-size:9pt">Knowledge of cash, facility and safety control policies and practices.</li><li style="color:black;font-family:'verdana' , sans-serif;font-size:9pt">Effective interpersonal and oral & written communication skills.</li><li style="color:black;font-family:'verdana' , sans-serif;font-size:9pt">Understanding of safety policies and practices.</li><li style="color:black;font-family:'verdana' , sans-serif;font-size:9pt">Ability to read and follow plan-o-gram and merchandise presentation guidance.</li></ul>WORK EXPERIENCE and/or EDUCATION: <ul><li style="color:black">High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.</li></ul>WORKING CONDITIONS<ul><li style="color:black">Frequent walking and standing</li><li style="color:black">Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise</li><li style="color:black">Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers</li><li style="color:black">Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds</li><li style="color:black">Occasional climbing (using step ladder) up to heights of six feet</li><li style="color:black">Fast-paced environment; moderate noise level</li><li style="color:black">Occasional exposure to outside weather conditions</li><li style="color:black">Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.</li></ul>Relocation assistance is not available for this position.  Dollar General Corporation is an equal opportunity employer.

Goodlettsville, Tenn.-based Dollar General Corporation is the nation's largest small-box discount retailer. We make shopping for everyday needs simpler and hassle-free by offering a carefully edited assortment of the most popular brands at low everyday prices in small, convenient locations. Dollar General ranks among the largest retailers of top-quality brands made by America's most-trusted manufacturers, such as Procter & Gamble, Kimberly Clark, Unilever, Kellogg's, General Mills and Nabisco. With more than $18 Billion in sales, Dollar General has over 12,000 stores in 43 states and 12 distribution centers.

Dollar General

SALES ASSOCIATE LEAD-PT - 21 and older only

[AW]-iCims

Work Where You Matter:
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview:
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at <a href="http://www.dollargeneral.com/about-us.html" rel="noopener nofollow noreferrer" target="_blank">www.dollargeneral.com/about-us.html</a>.

Job Details:
GENERAL SUMMARY:  Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.  Assist in setting and maintaining plan-o-grams and programs.  Provide exemplary customer service.  Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS:  <ul style="margin-top:1px"><li>Unload trucks according to the prescribed process for the store.</li><li>Follow company work processes to receive, open and unpack cartons and totes.</li><li>Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.</li><li>Restock returned and recovered merchandise.</li><li>Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.</li><li>Assist in plan-o-gram implementation and maintenance.</li><li>Assist customers by locating merchandise.</li><li>Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.</li><li>Greet customers as they enter the store.</li><li>Maintain register countertops and bags; implement register countertop plan-o-grams.</li><li>Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.</li><li>Collect payment from customer and make change.</li><li>Clean front end of store and help set up sidewalk displays.</li><li>Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.</li><li>Provide superior customer service leadership.</li><li>Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.</li><li>Open and/or close the store under specific direction of the Area Manager.</li></ul> In the Absence of the Store Manager or Assistant Store Manager:<ul style="margin-top:1px"><li>Authorize and sign for refunds and overrides; count register; make bank deposits.</li><li>Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.</li><li>Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.</li><li>Monitor cameras for unusual activities (customers and employees), if applicable.</li><li>Supply cashiers with change when needed.</li><li>Complete all required paperwork and documentation according to guidelines and deadlines as assigned.</li></ul>

Qualifications:
 KNOWLEDGE and SKILLS:  <ul><li style="color:#000000">Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Knowledge of cash handling procedures including cashier accountability and deposit control.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Ability to perform IBM cash register functions.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Knowledge of cash, facility and safety control policies and practices.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Effective interpersonal and oral & written communication skills.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Understanding of safety policies and practices.</li><li style="color:#000000;font-family:'verdana' , sans-serif;font-size:10pt">Ability to read and follow plan-o-gram and merchandise presentation guidance.</li></ul>WORK EXPERIENCE and/or EDUCATION: <ul><li style="color:#000000">High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.</li></ul>WORKING CONDITIONS<ul><li style="color:black">Frequent walking and standing</li><li style="color:black">Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise</li><li style="color:black">Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers</li><li style="color:black">Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds</li><li style="color:black">Occasional climbing (using step ladder) up to heights of six feet</li><li style="color:black">Fast-paced environment; moderate noise level</li><li style="color:black">Occasional exposure to outside weather conditions</li><li style="color:black">Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.</li></ul>Relocation assistance is not available for this position.  Dollar General Corporation is an equal opportunity employer.

SALES ASSOCIATE LEAD-FT - 21 and older only

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Bilingual Counter SalesJohnstone Supply - J Team Group

SALES ASSOCIATE LEAD-PT - 21 and older onlyDollar General

SALES ASSOCIATE LEAD-FT - 21 and older onlyDollar General

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