UNKNOWN

FEED

Summary: Under the general supervision of the Store Manager and Assistant Store Manager, the Sales Supervisor assists in overseeing the daily operations of the assigned retail store(s), ensuring efficient performance, profitability, and alignment with company goals. Occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch, or crawl; talk or hear.

Mission Contribution: The Sales Supervisor supports the leadership and management of daily operations for the assigned retail store(s). This role contributes to profitability, operational efficiency, and adherence to company standards while promoting training and development opportunities for team members. The Sales Supervisor collaborates with store leadership to drive sales growth, deliver world-class customer service, and achieve organizational objectives. Summary: Under the general supervision of the Store Manager and Assistant Store Manager, the Sales Supervisor assists in overseeing the daily operations of the assigned retail store(s), ensuring efficient performance, profitability, and alignment with company goals. Responsibilities include supporting staff management, maintaining compliance with policies and procedures, and fostering a welcoming and productive environment for customers and employees. Work is performed with latitude for independent judgment and action within the framework of Goodwill's policies and procedures. Essential Functions:<ol><li class="MsoNoSpacing">Greet and assist customers and donors, ensuring prompt and courteous service within 10 seconds of entry. </li><li class="MsoNoSpacing">Lead, train, and coach team members in daily retail operations, including cashiers, production staff, and donation attendants, to support efficiency and adherence to company procedures. </li><li class="MsoNoSpacing">Oversee accurate pricing, sorting, and rotation of merchandise to maintain store and production standards. </li><li class="MsoNoSpacing">Monitor and ensure the proper processing of donations, including categorization, pricing, and timely movement to the sales floor or storage. </li><li class="MsoNoSpacing">Demonstrate the principles of DURT (Donor Urgent Response Team) with every donor interaction, ensuring world-class customer service and utilizing the DURT Alert system as needed. </li><li class="MsoNoSpacing">Maintain a clean, organized environment across the sales floor, production area, and donation intake area through regular cleaning, stocking, and merchandise rotation. </li><li class="MsoNoSpacing">Assign and manage cash drawers, ensuring cashier balancing procedures comply with Goodwill's cash handling policies. </li><li class="MsoNoSpacing">Schedule and coordinate team member breaks to ensure continuous floor coverage. </li><li class="MsoNoSpacing">Track and analyze daily sales metrics and production goals, reporting any discrepancies to management. </li><li class="MsoNoSpacing">Complete daily operational reports, including cash register transactions, donation volumes, and production output. </li><li class="MsoNoSpacing">Enforce compliance with Goodwill's policies, including cash handling, donations, and employee conduct, escalating violations to management promptly. </li><li class="MsoNoSpacing">Act as a coach leader, supporting team members to reach their full potential by providing guidance, mentorship, and encouragement. </li><li class="MsoNoSpacing">Participate in interviews, provide input on hiring recommendations, assist with onboarding, and support recruitment efforts to attract and retain top talent under the guidance of the Store Manager. </li><li class="MsoNoSpacing">Assist in implementing corrective actions, identifying performance issues, supporting improvement plans, and ensuring adherence to policies and procedures. </li><li class="MsoNoSpacing">Conduct regular safety checks on equipment and immediately report hazards or injuries. </li><li class="MsoNoSpacing">Train team members on safety protocols for merchandise handling, donations, and customer interactions to ensure adherence to safe work practices. </li><li class="MsoNoSpacing">Implement and oversee security measures to prevent theft and manage cash receipts securely. </li><li class="MsoNoSpacing">Address customer and donor inquiries, resolve concerns, and ensure high levels of satisfaction across all store operations. </li><li class="MsoNoSpacing">Assist with promotional activities, such as setting up displays, posting signage, and communicating offers to customers. </li><li class="MsoNoSpacing">Uphold Goodwill's operational standards for inventory management, productivity, and donation intake, following company-wide best practices. </li><li class="MsoNoSpacing">Model and promote Goodwill's core values: Serve, Lead, Include, Mentor, and Excel. </li><li class="MsoNoSpacing">Participate in training sessions, meetings, and company-related events as required. </li><li class="MsoNoSpacing">Perform other duties as assigned by management. </li><li class="MsoNoSpacing">Adhere to all Goodwill policies and procedures. </li></ol>Minimum Qualifications:<ul><li class="MsoNoSpacing">Basic computer skills and experience with Microsoft Office, PowerPoint, and Outlook. </li><li class="MsoNoSpacing">Strong written communication skills with the ability to effectively read, write, and create reports and professional business correspondence. </li><li class="MsoNoSpacing">Effective verbal communication skills, including the ability to present information clearly and respond to questions from supervisors, team members, and customers. </li><li class="MsoNoSpacing">Basic mathematic skills, including the ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals. </li><li class="MsoNoSpacing">Interpersonal skills to develop and maintain effective working relationships with supervisors, team members, and diverse internal and external customers. </li><li class="MsoNoSpacing">Positive and friendly attitude, contributing to a collaborative work environment and enhancing team morale. </li></ul>Required Certificates, Licenses, Registrations, Experience:<ul><li class="MsoNoSpacing">Must be able to successfully complete any assigned Goodwill training within the required period of time upon employment. </li><li class="MsoNoSpacing">Ability to complete and maintain first aid and CPR certification. </li></ul>Special Requirements:<ul><li class="MsoNoSpacing">Must provide a cell phone for specified work responsibilities, including the use of a phone-based application for authentication. </li><li class="MsoNoSpacing">Flexible availability to meet the business needs required, which can include weekends, evenings, and holidays. </li><li class="MsoNoSpacing">Must be available to open the store at least twice per week and close the store at least twice per week, ensuring all tasks are completed on time. This includes a minimum of four days per week covering both opening and closing responsibilities. </li></ul>Physical Requirements:The physical and work environment demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. <ul><li class="MsoNoSpacing">Occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch, or crawl; talk or hear. </li><li class="MsoNoSpacing">Able to lift, push, pull, carry, or otherwise move up to forty (40) pounds regularly without support. For weight over forty (40) pounds, request additional team member assistance as needed. </li></ul>Empowering Individuals * Strengthening Families * Inspiring Communities

Goodwill

Supervisor, Retail Sales - Harrisonburg North

Authentication

Best Practices

CPR Certification

Cash Management

Cellular Telephone

Coaching

Communication Skills

Computer Skills

Corrective Action

Customer Relations

Customer Support/Service

Employee Retention

First Aid

Funding

Identify Issues

Interpersonal Skills

Inventory Management

Leadership

Maintain Compliance

Mathematics

Mentoring

Metrics

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Onboarding

Operations

Operations Management

Organizational Skills

People Management

Presentation/Verbal Skills

Pricing

Procedure Implementation

Production Volume

Productivity Management

Profit & Loss

Reporting Skills

Resolve Customer Issues

Retail

Retail Management

Retail Operations

Retail Sales

Revenue Growth

Safety/Work Safety

Sales

Sales Analysis

Sales Management

Sales Support

Security Monitoring

Team Lead/Manager

Team Player

Time Management

Training/Teaching

Writing Skills

Hire Recruits

The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. Sells merchandise and assists members in the major appliance and electronics areas of the sales floor.

Overview:
California applicants: Please <a href="https://mobilecontent.costco.com/live/resource/img/static-us-landing-pages/CostcoCA-Job-Candidate-Privacy-Notice-2023.pdf" rel="noopener nofollow noreferrer" target="_blank">click here</a> to review the Costco Applicant Privacy Notice.  The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.  Position Summary: Sells merchandise and assists members in the major appliance and electronics areas of the sales floor. Answers member questions and demonstrates merchandise. Stocks and maintains good condition of department product. For additional information about pay ranges, <a href="https://mobilecontent.costco.com/live/resource/img/static-us-landing-pages/Pay-Ranges-Cadient.pdf" rel="nofollow noopener noreferrer" target="_blank">click here.</a> We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.

Costco Wholesale Corporation

Majors Sales Assistant

Electronics

[AW]-iCims

Under the general supervision of the Store Managerand Assistant Store Manager, the Sales Supervisor assists in overseeing the daily operations of the assigned retail store(s), ensuring efficient performance, profitability, and alignment with company goals. * Occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch, or crawl; talk or hear.

Mission Contribution: The Sales Supervisor supports the leadership and management of daily operations for the assigned retail store(s). This role contributes to profitability, operational efficiency, and adherence to company standards while promoting training anddevelopment opportunities for team members. The Sales Supervisor collaborates with store leadership to drive sales growth, deliver world-class customer service, and achieve organizational objectives. Summary: Under the general supervision of the Store Managerand Assistant Store Manager, the Sales Supervisor assists in overseeing the daily operations of the assigned retail store(s), ensuring efficient performance, profitability, and alignment with company goals. Responsibilities include supporting staff management, maintaining compliance with policies and procedures, and fostering a welcoming and productive environment for customers and employees. Work is performed with latitude for independent judgment and action within the framework of Goodwill's policies and procedures. Essential Functions:1. Greet and assist customers and donors, ensuring prompt and courteous service within 10 seconds of entry. 2. Lead, train, and coach team members in daily retail operations, including cashiers, production staff, and donation attendants, to support efficiency and adherence to company procedures. 3. Oversee accurate pricing, sorting, and rotation of merchandise to maintain store and production standards. 4. Monitor and ensure the proper processing of donations, including categorization, pricing, and timely movement to the sales floor or storage. 5. Demonstrate the principles of DURT (Donor Urgent Response Team) with every donor interaction, ensuring world-class customer service and utilizing the DURT Alert system as needed. 6. Maintain a clean, organized environment across the sales floor, production area, and donation intake area through regular cleaning, stocking, and merchandise rotation. 7. Assign and manage cash drawers, ensuring cashier balancing procedures comply with Goodwill's cash handling policies. 8. Schedule and coordinate team member breaks to ensure continuous floor coverage. 9. Track and analyze daily sales metrics and production goals, reporting any discrepancies to management. 10. Complete daily operational reports, including cash register transactions, donation volumes, and production output. 11. Enforce compliance with Goodwill's policies, including cash handling, donations, and employee conduct, escalating violations to management promptly. 12. Act as a coach leader, supporting team members to reach their full potential by providing guidance, mentorship, and encouragement. 13. Participate in interviews, provide input on hiring recommendations, assist with onboarding, and support recruitment efforts to attract and retain top talent under the guidance of the Store Manager. 14. Assist in implementing corrective actions, identifying performance issues, supporting improvement plans, and ensuring adherence to policies and procedures. 15. Conduct regular safety checks on equipment and immediately report hazards or injuries. 16. Train team members on safety protocols for merchandise handling, donations, and customer interactions to ensure adherence to safe work practices. 17. Implement and oversee security measures to prevent theft and manage cash receipts securely. 18. Address customer and donor inquiries, resolve concerns, and ensure high levels of satisfaction across all store operations. 19. Assist with promotional activities, such as setting up displays, posting signage, and communicating offers to customers. 20. Uphold Goodwill's operational standards for inventory management, productivity, and donation intake, following company-wide best practices. 21. Model and promote Goodwill's core values: Serve, Lead, Include, Mentor, and Excel. 22. Participate in training sessions, meetings, and company-related events as required. 23. Perform other duties as assigned by management. 24. Adhere to all Goodwill policies and procedures. Minimum Qualifications:* Proficiency in digital literacy, including basic computer skills and experience with Microsoft Office, PowerPoint, Outlook, and company-specific software tools. * Strong written communication skills with the ability to effectively read, write, and create reports and professional business correspondence. * Effective verbal communication skills, including the ability to present information clearly and respond to questions from supervisors, team members, and customers. * Basic mathematical proficiency, including the ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals. * Interpersonal skills to develop and maintain effective working relationships with supervisors, team members, and diverse internal and external customers. * Positive and friendly attitude, contributing to a collaborative work environment and enhancing team morale. Required Certificates, Licenses, Registrations, Experience: * High School diploma or equivalent is preferred. * Minimum of six months supervisory experience, or equivalent combination of education and experience is preferred. * Must be able to successfully complete any assigned Goodwill training within the required period of time upon employment. * Ability to complete and maintain first aid and CPR certification. Special Requirements:* Reliable transportation is required to commute to and from the store for scheduled shifts. * Must provide a cell phone for specified work responsibilities, including the use of a phone-based application for authentication. * Must successfully complete a state background investigation and drug screen. * Open availability for all scheduled shifts, including weekends, evenings, and holidays, as needed to meet business demands. Physical Requirements:The physical and work environment demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch, or crawl; talk or hear. * Able to lift, push, pull, carry, or otherwise move up to forty (40) pounds regularly without support. For weight over forty (40) pounds, request additional team member assistance as needed. Work Environment:* Retail/fast paced environment. * While performing the duties of this job, the employee may be exposed to heat, cold, and adverse weather conditions. The noise level in the work environment is typically moderate to loud. Availability:<ul><li>Applicants will be asked to provide their availability during the application process. Preference may be given to candidates with open or flexible availability. </li></ul>

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Supervisor, Retail Sales - Harrisonburg North Goodwill

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