Call Center Agent Tag Lending Group, LLCCall Center AgentMiami, FLRemote$26–$32Manage a high volume of inbound and outbound communications, addressing client questions and resolving issues related to a broad spectrum of financial products and services. Accurately document all client interactions and case specifics in internal systems to ensure data integrity and meet audit requirements.
Supervisor - Call Center (Temporary, Remote McAllen, TX) MaximusSupervisor - Call Center (Temporary, Remote McAllen, TX)Miami, FLRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Supervisor - Call Center (Temporary, Remote Lawrence, KS) MaximusSupervisor - Call Center (Temporary, Remote Lawrence, KS)Miami, FLRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Call Center Agent - Bilingual Spanish Integrated HomeCall Center Agent - Bilingual SpanishMiramar, FloridaAs a customer service call agent, you will handle inbound telephonic calls ensuring positive patient experiences; liaison between our company and our patients; verify patient information, troubleshoots equipment to resolve patient’s issues, provide delivery information, responds to health plan inquiries, process re-fill requests, escalate unresolved issues, complete and process any pending orders. Integrated Home Care Services (IHCS) provides a comprehensive Integrated Delivery System in the home setting, offering Durable Medical Equipment (DME), Respiratory, Home Health, and Home Infusion services.
NewPharmacist Consultant (Call Center) - Carelonrx Elevance HealthPharmacist Consultant (Call Center) - CarelonrxMiami, FLWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. The Pharmacist Consultant (Call Center) is responsible for supporting disease management programs and physicians care plans through drug therapy evaluation and consultation for program participants.
Remote Call Center Representative TechOp Solutions InternationalRemote Call Center RepresentativeMiami, FLRemoteThese individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence.
Bilingual Clinical Pharmacist (English/Spanish) - Carelon Call Center Elevance HealthBilingual Clinical Pharmacist (English/Spanish) - Carelon Call CenterMiami, FL$119,360–$179,040 / yearThe Pharmacist Consultant - CarelonRx Call Center will be responsible for supporting disease management programs and physicians care plans through drug therapy evaluation and consultation for program participants. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Limited Service Spanish Bilingual Call Center Supervisor MaximusLimited Service Spanish Bilingual Call Center SupervisorMiami, FLFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Clinical Business Operations Representative (Urology Call Center) University of MiamiClinical Business Operations Representative (Urology Call Center)Miami, FLUHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. The incumbent in this position performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patientcare and records.
Spanish Bilingual Call Center Pharmacy Technician Florida License Required Shields Health SolutionsSpanish Bilingual Call Center Pharmacy Technician Florida License RequiredMiami, FLRemote$20–$23 / hourThis role will be responsible for some or all of the following activities: responding to patient requests and inquiries regarding prescription drug plan coverage and fulfillment through the pharmacy, answering inbound calls to support the health system, conducting status checks on prescriptions, assisting pharmacies in properly adjudicating electronic prescription drug claims, and resolving adjudication error messages. This role is also responsible for providing knowledgeable and courteous customer assistance and response to members, providers, and pharmacy team member inquiries as this role serves as a point of contact between patients, pharmacy, liaisons, clinical providers, and various internal functional areas.
Call Centre Manager thehivecareers.coCall Centre ManagerMiami, FloridaThe call center manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call center data, and focus on improving performance and processes in an effort to better support customers. Leading team meetings, asking questions to better understand the calls representatives are receiving, educating, and coach workers regarding processes and practices, and explain expectations to employees.
Pharmacy Call Agent 2, Specialty Pharmacy, $7000 Bonus, FT, 9A-5:30P Baptist Health South FloridaPharmacy Call Agent 2, Specialty Pharmacy, $7000 Bonus, FT, 9A-5:30PMiami Lakes, FL$19.44–$25.27 / hourServes as a point of contact to patients, providers and pharmacies including answering inbound calls and coordinating delivery and fills of patient's medications. Serves as a liaison between other departments within the pharmacy and patients and collects key patient information essential for any clinical staff.
Contact Center Representative Systems Integration, Inc.Contact Center RepresentativeMiami, FLTemporaryHome Office Requirements:Hardwired internet (ethernet) connectionInternet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)Private work area and adequate power sourceDESCRIPCIÓN DEL PUESTO: Estamos formando una base de candidatos previamente calificados para apoyar las operaciones de respuesta a desastres de FEMA. To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.***Must have the ability to pass a federal background check***Responsibilities:Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.
Remote Customer Experience- Email, Chat, Call Essence JourneyRemote Customer Experience- Email, Chat, CallMiami, FloridaRemoteIn this role, you will assist with daily operations, client communication, and scheduling to help ensure all processes run efficiently. Prior experience in customer service, hospitality, call center, or virtual support roles is preferred.
Remote Contact Center Supervisor Hotwire CommunicationsRemote Contact Center SupervisorFort Lauderdale, FloridaRemoteLead and manage a team of customer engagement specialists to ensure successful processes for schedule adherence, call center queues, timeliness of issue resolution, and quality and training needs. Oversee the daily management of call/ticket resolution call center service level requirements (Metrics) ensuring timely call pick up, wait times and abandonment rates as well as timely resolution and follow through.
Biometrics (Fingerprint) Technician - On Call AmentumBiometrics (Fingerprint) Technician - On CallNorth Miami, FloridaManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
NewCook (ON Call) Compass Group USA IncCook (ON Call)Sunrise, FLBecome part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Abides by all Company policies and procedures including but not limited to: The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
Supervisor, Contact Center (H) University of MiamiSupervisor, Contact Center (H)Medley, FLAssists the Patient Access Manager with planning, organizing and scheduling for the daily expected call service level, volumes of visits pending verification and authorization within 14 days of scheduled appointment, including same day appointments and add-on in office procedures for the UMMG Practice. The individual in this position is part of the UHealth Connect Contact center and will be responsible for supporting functions that assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care that impacts the patient experience across the UHealth System.
Manager Contact Center University of MiamiManager Contact CenterMedley, FLMonitors and analyzes quantitative service and productivity metrics (i.e., average speed to answer, abandon rate, service level, appointments scheduled, etc.) Provides leadership with quarterly reports outlining team's performance and growth including notable Clinical Practice Department information for process improvement and decision making. The individual in this position is part of the UHealthConnect Contact center and as a key member of our Contact Center Operations team, the Manager will support optimal functioning of systems and processes as we work to enhance patient satisfaction, improve patient clinical outcomes through timely appointments and maximize contact center operations for their respective specialty areas.
Technology Service Center Analyst II SymbitsTechnology Service Center Analyst IICoral Gables, Florida$65,000–$75,000 / yearServing as a key escalation point, this role focuses on resolving complex issues across Windows 11 environments, Windows Server systems, client–server applications, network infrastructure, and cloud platforms. This position plays a vital role in maintaining a secure, stable, and high-performing IT environment while also mentoring junior technicians and contributing to continuous service improvement initiatives.