Send reports to the field and management and assist with collection of non-remitted policies, outstanding receivables, escrow reconciliations, weekly escrow shortages, E&O policies, Professional Liability Policies and Bonds, EZ Jackets, inventory, premium, search fees, order counts and write-offs and other items directed by management. Job Description: In the role of Agency Support Specialist, you will be responsible for assisting field, management and Agents with policy production, collection of outstanding items including, including those necessary for the cancellation process, but not limited to, EZ Jackets, search fees and occasional training.