Ability to: Draft memos and routine correspondence; file, maintain records, type and perform data processing duties; communicate effectively both orally and in writing; assist library patrons in material selection; apply technical knowledge of client-server systems hardware and software in the assistance and support of users; understand user needs and design systems compatible with environment; provide preventative maintenance and repair to PC hardware; train employees in system input and use; establish and maintain effective working relationships with those contacted in the course of work; answer a variety of general questions regarding library use; present childrens programs; conduct tours and speak in front of groups. This includes Central Library, six branch libraries, the self-service branch at ARTIC Transportation Center, the Anaheim Heritage Center which houses our local history collections, the Mobile Library that serves the Community Development Block Grant neighborhoods in the city, and STEAM Adventures: Explorations on Wheels which serves the science technology, engineering, the arts, and math (STEAM) needs of the Anaheim community.