Any one or combination totaling three (3) years (36 months) from the following categories: A. college coursework in business administration, communications, public relations or a closely related field as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months). Allerton Park and Retreat Center, in Monticello, IL, is accepting applications for a Customer Service Specialist who will be responsible for delivering high-quality guest experience through housekeeping, front desk operations, and event support, ensuring Allerton accommodations and guest services are clean, welcoming, and well-coordinated.