Front Desk / Receptionist Metasys TechnologiesFront Desk / ReceptionistReston, VA$23 / hourDeliver exceptional customer service to visitors, attorneys, paralegals, legal administrative assistants, and employees. Ability to perform occasional walking, standing, bending, reaching, lifting, and carrying objects up to 50 lbs., with assistance provided for heavier items.
Rooms Supervisor Beyond GradRooms Supervisor2650 Virginia Ave NW, WASHINGTON DC, US_DCDepartment: Rooms Division Position: Front Office Supervisor Duration: 4 months Job Description: You will learn to oversee the front desk agents; learn to handle walk over procedures; maintain hourly house counts; sell-out controls; room key controls; learn to train staff on upselling techniques; resolve guest concerns; assign tasks to front desk agents; provide training and support to front desk agents; maintain all front desk related equipment and a par stock of supplies; strategies to maximize occupancy and revenue; learn to review Housekeeping reports and follow-up; learn front desk manager duties and responsibilities such as yield management, forecasts, scheduling and staffing processes and daily management meetings. Department: Rooms Division Position: Reservations Agent Duration: 4 months Job Description: You will learn reservation computer system; reservation procedures; learn to process all incoming reservations via rooming lists, mailed or in-house correspondence; learn group booking process, credit policies, room forecasts; learn to obtain necessary information from guest and enter into computer system; learn techniques for sales and upselling; learn process for travel agent bookings, revenue reporting systems, transient sales procedures, room allocation strategies; room rates, room inventory and occupancy terms, sold-out strategies, internal communication process with the sales department, and reservations reporting methods.