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Ensure Compliance & Cross-Functional Collaboration Maintain adherence to FERPA, Title IV, and institutional policies while fostering a collaborative environment with Financial Aid, Admissions, Registrar, Advising, and IT to create a seamless and supportive student experience. Lead Student Accounts Operations & Team Performance Provide strategic and day-to-day leadership for student accounts functions, including billing, payments, refunds, and collections.

YEAR

DescriptionThe Student Accounts Manager plays a critical role in supporting student success by ensuring a clear, accurate, and compassionate student billing experience. This position oversees student accounts operations while serving as a trusted resource for students andfamilies navigating tuition, fees, payments, and financial obligations. The ideal candidate brings a strong customer service mindset, excellent leadership skills, and accounting acumen.Essential Duties & Responsibilities:<ol><li>Lead Student Accounts Operations & Team Performance Provide strategic and day-to-day leadership for student accounts functions, including billing, payments, refunds, and collections. Supervise, coach, and develop staff to deliver high-quality service while meeting operational and performance metrics.</li><li>Drive Data-Informed Decision Making & Financial Accuracy Monitor and analyze key metrics (receivables, aging, account trends) to inform strategy and improve outcomes. Ensure accurate reconciliation of student accounts and maintain strong financial controls and reporting practices.</li><li>Champion a Human-First, Student-Centered Experience Resolve complex or sensitive account issues with professionalism, empathy, and discretion. Balance institutional policies with individualized support to ensure students feel heard, respected, and supported.</li><li>Optimize Payment Solutions & Student Accessibility Oversee administration of payment plans and account options, aligning compliance requirements with flexible, student-focused solutions that promote persistence and financial clarity.</li><li>Ensure Compliance & Cross-Functional Collaboration Maintain adherence to FERPA, Title IV, and institutional policies while fostering a collaborative environment with Financial Aid, Admissions, Registrar, Advising, and IT to create a seamless and supportive student experience.</li></ol>Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Qualifications:<ul><li>Bachelor's degree in accounting, finance, business administration, higher education administration, or a related field</li><li>3–5 years of experience in a supervisory role in the area of sales, collections, customer service, or student financial services in a call center environment.</li><li>Demonstrated experience providing customer service in a complex, policy-driven environment</li><li>Strong communication skills with the ability to explain financial information in a clear, student-friendly way</li><li>Performance management experience including coaching to achieve specific metrics each week/month/year</li></ul>Preferred Qualifications<ul><li>Experience working directly with students in a college or university setting</li><li>Familiarity with Title IV regulations and higher education compliance</li><li>Experience with Banner application</li></ul>Physical Demands and Work Environment:<ul><li>Position requires standing or sitting in a stationary position as well as the occasional need to lift, carry, push, and/or move objects up to 10 pounds.</li><li>Ability to effectively exchange and convey detailed, time-sensitive information in person and via telephone, with or without reasonable accommodation.</li></ul>Salary$71,500 – 76,500Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package will be provided during the interview process.All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity (including transgender status) or any other legally protected characteristics (“protected characteristics”). Bryant & Stratton College is an Equal Opportunity Employer.QualificationsEducationRequired<ul><li>Bachelors or better</li></ul>Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights ( notice from the Department of Labor.

Bryant &amp; Stratton College has been educating students for over 160 years and with 18 ground campuses and an online division we continues to grow! Bryant &amp; Stratton College is an industry leader with a long history of providing students with a solid educational foundation and path to success! As one of the United States&rsquo; oldest and largest private career colleges, our mission is to provide a personalized career education and experience leading to a high demand profession so graduates are prepared for their career and life pursuits. As an educational institution, Bryant &amp; Stratton College supports the concept of lifelong learning and competency development. As an employer, we take great pride in associate development and foster a culture of learning and accountability where associates have an opportunity to realize their full potential. Because of this, associates have the opportunity to grow, earn organizational responsibility based on merit, and contribute to the true success of the college and our students. Bryant &amp; Stratton College&rsquo;s ability to continue to be a leader in career education is a direct result of the people chosen to be part of the student and stakeholder experience. Whether you&rsquo;re based at one of our 18 Campuses, Online Education Division, Professional Skills Centers or the College&rsquo;s Headquarters (System Office) you&rsquo;ll have a fantastic opportunity to impact the lives of students in a positive way by using your expertise, knowledge and passion to support our mission. Come join an employer who offers a dynamic, professional and rewarding work environment with a comprehensive benefits package that includes, competitive salaries, medical/dental/vision insurance, generous vacation/holidays, 401K, as well as company paid college tuition for associates and family. Bryant &amp; Stratton College is an Equal Opportunity Employer

Bryant & Stratton

Student Accounts Manager

Accounting

Accounts Receivable

Analysis Skills

Billing

Business Administration

Call Centers

Coaching

Communication Skills

Credit and Collections

Cross-Functional

Customer Support/Service

Educational Administration

Family Educational Rights and Privacy Act (FERPA)

Finance

Financial Aid

Financial Control

Financial Reporting

Financial Trend Analysis

Higher Education

Leadership

Maintain Compliance

Metrics

Performance Management

Performance Metrics

Reconciliation

Regional Sales

Registrar

Regulations

Regulatory Compliance

Student Financial Services

Team Player

Tuition Fees

IRecruitee

The minimum requirements can be found here: Serve as a brand ambassador for B&SC – promote the college inside and outside of the work environment (through means such as mentoring, participating in college projects, committees, and initiatives, referring adjuncts and students to the college, supporting building-based campuses in any capacity, acting as a SME for new or revised course builds, and keeping curriculum contemporary by submitting course support tickets for errors, updates, or ideas). Requirements: Qualified candidate will possess a Master'sdegree in any of the following disciplines: A Master's degree in Early Childhood Education, Early Childhood Development, Early Childhood Studies, Early Childhood Leadership.

DescriptionPart-Time – Early Childhood EducationOnline (This is a Virtual Position)Bryant & Stratton College is seeking a Part-Time instructor to teach early childhood education courses.Requirements: Qualified candidate will possess a Master'sdegree in any of the following disciplines: A Master's degree in Early Childhood Education, Early Childhood Development, Early Childhood Studies, Early Childhood Leadership.In addition, preference will be given to candidates with knowledge of the application process for the CDA credential.Additional disciplines to be considered are as follows:a. Master's degree in Education from an institution of higher learning with a state license/certification indicating the person is qualified as a teacher for children from birth through age 8. (Examples include: kindergarten teacher, pre-kindergarten teacher, early childhood (regular or special education) teacher.b. Master's degree in Education with a major (24 + semester hours) in early-childhood education, child development or related area of specialty (e.g. childhood literacy) or a CDA Credential.c. Master's degree in Elementary Education with a concentration applicable to Early Childhoodd. Master's degree in Special Education with a concentration applicable to Early ChildhoodOnline teaching experience preferredTo be considered for a Part-Time faculty position, applicants are required to submit the following items with the application:<ul><li>Resume/CV</li><li>PhD (if applicable), Masters, and Bachelor's unofficial transcripts</li><li>At least 3 professional references (be sure to include phone numbers and email addresses)</li></ul>During the application process, please be sure to upload all of these documents under the documents section .Position Status : Non-ExemptReports To : Program Manager/Faculty AdministratorLocation : Remote (Orchard Park, NY)Bryant & Stratton College Online adjunct instructors will support the college mission and vision by facilitating an active virtual learning classroom through alternative delivery methodologies. Instructors will maintain contemporary knowledge and skills in their discipline to support their expected classroom responsibilities. Instructors will participate in departmental, campus-wide, and college-wide activities to support the needs of the student population and the Online Education team.Job Responsibilities:Classroom Preparation & Performance<ul><li>Prepare course(s) assigned in Blackboard with required elements by the designated deadline.</li><li>Throughout each session, provide approximately 12-14 hours per week of instruction over the course of five days each week, per course. This includes facilitating discussion, grading student work, checking email, engaging in personalized retention efforts and outreach to support student success, and answering student inquiries.</li><li>Respond to all outreach (email, text, calls, etc.) from students, supervisors, colleagues, etc. within 48-hours . This includes responding to inquires in the “Ask Your Instructor” forum in each section.</li><li>Facilitate discussion with substantive, high-quality posts, higher-order questioning, and supplemental resources, ensuring minimum participation in discussion of at least three days each week (including Weeks 1 & 7.5).</li><li>Respond to 100% of students' initial posts within the designated weekly timeframe.</li><li>Substantive responses must include personalized comments and ask a higher-level thinking question whenever possible.</li><li>Close the loop after asking questions and receiving responses from students</li><li>A requirement is to post in discussion early in the week (with some posts and replies made by Wednesday) and then show an engaging presence again in the middle and end of the week. A week-opening post should include supplemental material and/or EQ(s) from the supplemental syllabus.</li><li>Demonstrate the ability to apply the Seven Principles for Good Practice in Undergraduate Education, which will be evaluated through informal and formal observations annually. These observations are completed using tools such as midsession checks, yearly formal evaluations, etc.</li><li>The seven principles are: Encourage contact between students and faculty, Develop reciprocity and cooperation among students, Encourage active learning, Give prompt feedback, Emphasize time on task, Communicate high expectations, and Respect diverse talents and ways of learning.</li><li>Ensure the grade book is updated each week no later than Thursday at 11:59 pm, ET for Weeks 1-6 , and 9 am ET Thursday after the last day of class for Weeks 7 and 7.5.</li><li>Review student work, adhere to grading rubrics, and provide detailed, individualized feedback.</li><li>If grading is completed early in the week, review the grade book again before the grading deadline to ensure all submissions have been graded and zeroes have been reverted (if applicable).</li><li>Ensure zeroes are entered weekly for students who do not submit assignment(s) by the due date.</li><li>Late work needs to be graded when completing the next round of grading in the class to ensure students have an accurate picture of their standing in the class. It is not to be left until the end of the course.</li><li>Ensure that zeroes are reverted each week for work that was submitted late.</li><li>Meet final grades deadline for each course each session, which is Thursday after the last day of class at 9:00 am ET.</li><li>Meet with FAs and/or PMs as requested, for coaching, performance improvement, and/or professional development</li><li>Utilize provided retention tools weekly from Weeks 2-7 to monitor at-risk students, communicate with students and their advisors (observers), and document outreach attempts.</li><li>Utilize active learning strategies, authentic assessment, and APA guidelines in the classroom.</li><li>Encourage student usage of electronic portfolio assignments to support the teaching and learning outcomes of the college.</li><li>Follow the college's plagiarism policy to promote academic integrity in all courses, no matter what level or subject matter.</li><li>Understand the college's rigor standards, active learning strategies, best practices in Online teaching, and Bloom's Taxonomy standards and be able to apply them to the classroom.</li><li>Comply with all student ADA accommodations provided by the ADA Coordinator</li><li>Encourage student participation in student survey/faculty evaluation within each course and routinely download and review survey responses after each session.</li></ul>Administrative Requirements Outside of Teaching<ul><li>Maintain current knowledge of teaching disciplines/fields of study and best practices in distance education through professional development opportunities and provide documentation to B&SC as required</li><li>Participate in all required live and asynchronous faculty meetings to stay eligible for scheduling in the upcoming sessions (course assignments are based on student enrollment and are never guaranteed). This is required even if someone is not actively teaching each session. Missing 2 consecutive faculty meetings without approval from the Program Manager may result in alleviation of adjunct status.</li><li>Participate in campus-wide initiatives in support of retention and persistence to graduation goals</li><li>Complete all required workshops/seminars as necessitated by management</li><li>In addition to the criteria identified here, adjunct faculty are required to adhere to and uphold all established policies and procedures as described in operating documentation ( Official Catalog & Faculty Guide ).</li><li>For Online Education, adjunct faculty's maximum teaching limitation is14-contact hours per term; each course is 3-contact hours. All course assignments are based on a variety of factors including adherence to all administrative requirements (i.e.: quality discussion participation, personalized feedback, faculty meeting attendance, on-time final grades completion, course preparation, etc.), projected student enrollment, scheduling needs of the program, iFit scores, and other criteria. Course assignments are not guaranteed for each session.</li><li>All instructors will possess and exhibit the qualities of professionalism, integrity, self-esteem, self-motivation, and a strong desire to guide students to improve their career prospects.</li><li>All instructors are expected to possess the credential and experiential requirements described in Bryant & Stratton College Policy No. 035. All instructors are expected to maintain a contemporary skillset in support of active learning and authentic assessment evaluation methodology.</li><li>Upon hire, the College has designated a probationary period of 12-months for an Associate to be trained and assimilated into the College and to ensure all job responsibilities are met.</li><li>All instructors are required to possess the technology required to facilitate online courses. The minimum requirements can be found here: </li><li>Serve as a brand ambassador for B&SC – promote the college inside and outside of the work environment (through means such as mentoring, participating in college projects, committees, and initiatives, referring adjuncts and students to the college, supporting building-based campuses in any capacity, acting as a SME for new or revised course builds, and keeping curriculum contemporary by submitting course support tickets for errors, updates, or ideas)</li><li>Collaborate with full-time faculty as part of an active community in discipline to help identify potential areas of improvement and raise classroom performance</li></ul>All course assignments are based on a variety of factors including adherence to all administrative requirements (ie., faculty meeting attendance, final grades, and course preparation), projected student enrollments and scheduling needs of the program.Knowledge, Skills, and Abilities:<ul><li>All instructors will possess and exhibit the qualities of professionalism, integrity, self-esteem, self-motivation, and a strong desire to guide students to improve their career prospects.</li><li>All instructors are expected to possess the credential and experiential requirements as described in Bryant & Stratton College Policies. All instructors are expected to maintain a contemporary skill set in support of active learning and authentic assessment evaluation methodology.</li><li>Upon hire, the College has designated a probationary period of twelve months for an Associate to be trained and assimilated into the College and to ensure all job responsibilities are met.</li><li>Please sign this job description with an original signature, scan, and submit with your new hire documentation.</li></ul>Qualifications:<ul><li>Master's Degree; Preferred earned PhD Degree.</li><li>Three (3) years' experience in education at the college level within the last ten (10) years; instruction in educational theory</li><li>Expertise in the areas in which they teach</li><li>Demonstrated leadership skills, integrity, and ethical practice with emphasis on problem solving, conflict management/ resolution, adaptability, creativity, and sensitivity to diversity</li><li>Willingness to self-assess, take feedback, and incorporate results into practice</li><li>Ability to recognize and proactively address areas of opportunity and challenge</li><li>Documented management experience in an educational setting</li><li>Proven administrative, evaluative, analytical, strategic thinking and organizational skills</li><li>Excellent oral and written communication skills</li><li>Proficiency with Microsoft Office Suite and Internet applications</li><li>Proficiency with other technologies currently used in Nursing profession</li><li>Proven ability to function as a member of a team within established college, state, federal, and accrediting/approval agency regulations, policies and procedures</li></ul>Physical Demands and Work Environment:<ul><li>Position requires standing or sitting in a stationary position as well as the occasional need to lift, carry, push, and/or move objects up to 10 pounds.</li><li>Position also requires the use of computer technology/equipment.</li><li>Position requires the ability to hear conversations and receive information in person and over the telephone.</li><li>Position requires the ability to convey detailed and important instructions or ideas accurately, loudly, or quickly.</li></ul>Application Process:<ul><li>Please complete an application, and upload a cover letter, resume, unofficial transcripts, copies of license, and teaching philosophy for consideration.</li></ul>Salary Range:$1700 - $2000 per courseThe salary range for this position reflects a comprehensive evaluation of multiple factors that influence compensation determinations, encompassing considerations such as degree level, professional licenses, certifications, and various organizational requirements. It's important to note that the disclosed range estimate may not account for potential geographical variations linked to the location where the position is filled or the number of students per class. At Bryant & Stratton College, it is uncommon for individuals to be brought on board at or close to the upper limit of the compensation range assigned to their respective roles. Compensation decisions are always contingent on the unique circumstances and specific details of each individual case.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.QualificationsSkillsPreferred<ul><li>Flexible: Advanced</li><li>Presenter: Advanced</li><li>Mentoring: Advanced</li><li>Communication: Advanced</li></ul>BehaviorsPreferred<ul><li>Functional Expert: Considered a thought leader on a subject</li><li>Enthusiastic: Shows intense and eager enjoyment and interest</li><li>Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well</li><li>Dedicated: Devoted to a task or purpose with loyalty or integrity</li></ul>MotivationsPreferred<ul><li>Self-Starter: Inspired to perform without outside help</li><li>Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization</li></ul>EducationRequired<ul><li>Masters or better</li></ul>Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights ( notice from the Department of Labor.

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Student Accounts Manager Bryant & Stratton

Online Adjunct Professor - Early Childhood Education Bryant & Stratton

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