Ability to: Learn, apply and perform clerical and specialized functions, activities and operations of admissions, enrollment and registration operation clerical and other Student Services functions; operate a computer terminal and assigned software; communicate effectively both orally and in writing to exchange information; maintain records and prepare reports; understand and follow oral and written instructions; communicate policies, guidelines, regulations and laws to staff, students and public and exchange information; prioritize and schedule work; read a variety of materials; post and make arithmetic computations rapidly and accurately; meet schedules and time lines; establish and maintain cooperative and effective working relationships with others; work confidentially with discretion; train and provide work direction to others; work independently with little direction. Knowledge of: Secretarial and office management principles; state and federal regulations related to the enrollment and registration of college students; state, federal and College rules and regulations related to student residency requirements, including applicable California Education Code requirements; financial record keeping procedures, methods, practices and terminology; principles of training and providing work direction; modern office practices, procedures and equipment; record-keeping techniques; computer operation and software used in an office environment; oral and written communication skills; interpersonal skills using tact, patience and courtesy.