Charleston, WV30+ days ago
Manage loan pipeline, proactively keeping borrowers up to date on the status of their loan requestServe as trusted advisor to other lines of business by attending market team meetings and by participating in joint sales call effortsCollaborate with the loan fulfillment team to ensure key process milestones are met, regulations are adhered to and the loan is processed efficientlyUncover client financial needs through the mortgage interview process and make referrals through the sales referral systemContact all incoming mortgage referrals and keep sales referral system up to dateDemonstrates initiative in developing a broad referral network of retail partners, realtors and other professionals/centers of influence; may involve cold-calling and/or prospectingParticipate in community activities/organizations that promote the bank and homeownership, including hosting or presenting first-time home buyer or home ownership principles seminars to agencies or members of the communityAttends and participates in Consumer Lending meetings as required by managementSupports other Mortgage Consultants as necessaryWill perform special projects as assignedEducation, Experience and Job SkillsApplicant must have strong sales ability, computer skill sets appropriate for the job, and the ability to obtain their NMLS license.2 year college degree required, Bachelor's degree preferredExceptional time management skills and proven ability to manage a dynamic pipelineExcellent communication skills, experience in public speaking preferredAbility to comprehend and analyze complex personal financial informationGood computer skills5 years of residential mortgage lending or commensurate sales experience S.A.F.E. Job DutiesConsistently meet or exceeds established production, referral, and customer satisfaction objectivesMeet with prospective borrowers to discuss lending options, review the borrowers financial and credit information, and present mortgage loan productsResponsible for offering the best possible customer experience as well as providing guidance on product optionsEnter complete and thorough application information into the loan origination systemContact the applicant to collect all supporting documentation required for a complete loan package and uploading into the loan origination system as necessaryActively communicate with prospective borrowers during the application process either in person, by phone, or electronically.