OTHER

FEED

UNKNOWN

Performs data analysis to identify discrepancies in data and determines actions for resolutions; Maintains accurate student financial aid record keeping; Compiles reports as required by funding agency and weekly reports that include updates and/or concerns; Participates in the annual audit of student records. Collaborate effectively with University departments to actively support student debt intervention initiatives and ensure students are well informed on the areas of paying for college, financial literacy, and reducing the number of students finishing a semester with debt.

JOB PURPOSE: The Financial Aid Advisor is responsible for counseling students/prospective students and families on financial aid processes, requirements, and aid eligibility to support the Student Debt Intervention and Financial Aid Literacy goals of the University. The advisor independently prepares events, webinars, student financial aid guides, and resources to address Financial Literacy initiatives. The Financial Aid Advisor will work closely with the Manager of Financial Aid.This position description indicates in general the nature and levels of work, knowledge, skills, and abilities. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required or assigned to this position. JOB DUTIES & RESPONSIBILITIES:<ul><li>Conducts financial aid appointments, assists students with financial aid application, financial aid literacy training/counseling, and counsels/advises students and parents regarding available financial aid programs and resources. </li><li>Aims to create debt management plans so students are prepared to cover the cost of attending college.</li><li>Provides financial aid advisement services, in person, by phone, by email, and in virtual meetings using zoom.</li><li>Collaborate effectively with University departments to actively support student debt intervention initiatives and ensure students are well informed on the areas of paying for college, financial literacy, and reducing the number of students finishing a semester with debt.</li><li style="background:white">Contribute as needed in the awarding process of students receiving Pell Grants and Scholarships; including verifying and reviewing student files for packaging.</li><li style="background:white">Commitment to the mission, vision, and values of the University to serve as a Veterans Affairs (VA) School Certifying Official for all student veterans. </li><li style="background:white">This individual answers students' questions about the VA benefits process and provides related admissions and registration assistance to prospective and current students regarding all academic programs, degree requirements, placement testing, transfer, and student activities. </li><li style="background:white">This individual also establishes a regular, visible presence at each campus or center as determined by VA student enrollment. </li><li style="background:white">The Advisor will develop, expand, and implement early financial literacy and money management education and awareness for students aimed to develop a student guide focusing on "how to pay for college" (manual and virtual guides).</li><li style="background:white">Teach students about debt and its impact short and long term. </li><li>Build Virtual Financial Management Modules aimed at helping students effectively manage money and design/follow a financial plan. </li><li>Work with internal departments and outside organizations to address the areas of financial literacy. </li><li>Develop a comprehensive Financial Literacy Program to meet the Federal, State, Institutional, Departmental, and Grant Program standards. </li><li>Supports the University's goal of digital transformation, improving the online services and programs offered to students. </li><li>Works to create partnerships that reduce student debt.</li><li>Assist in the development of financial literacy and the delivery of specific financial aid program procedures, counseling students, conducting financial aid workshops/ seminars/ training sessions, and monitoring aid programs to ensure compliance with federal aid regulations and policies. </li><li>Performs data analysis to identify discrepancies in data and determines actions for resolutions; </li><li>Maintains accurate student financial aid record keeping; </li><li>Compiles reports as required by funding agency and weekly reports that include updates and/or concerns; </li><li>Participates in the annual audit of student records.</li><li>Provide students, parents, staff, and faculty with financial aid information and services through multiple methods of communication; </li><li>Responds to the academic calendar of financial aid activities to ensure deadlines are met; maintain strict compliance with FERPA confidentiality requirements; </li><li>Assesses the effectiveness of financial literacy in addressing college debt and maintains open communication with Financial Aid Manager.</li><li>Participates in the annual compliance audits (Tribal, Federal, and State). </li><li>Responsibility includes providing reports to assess the effectiveness of the Financial Aid literacy programs, the impact on student debt, and Student Debt Intervention initiatives and Grant reporting requirements. </li><li>Prepares expense reports on an annual basis.</li><li>Perform need analysis according to federal Title IV methodology, review and verify the accuracy of applications and complete the packaging of awards for eligible applications. </li><li>Revise existing awards to reflect changes in eligibility or allowable budget adjustments. </li><li>Exercise professional judgment in adjusting a student's application to accommodate documented, qualifying special circumstances. </li></ul> <ul><li>Maintains proactive contact with students and creates solutions to potential setbacks that may affect student retention and </li><li>Works collaboratively with other departments to address and/or resolve issues. </li><li>Participates in the development, implementation, documentation, and training of departmental procedures, as appropriate.</li><li>Award scholarship funding which includes, but is not limited to, endowments, current use funding, and state allocations, while preserving the intent of each agreement, regulation, or statute. </li><li>Responsible for an ongoing specialized function such as Federal Regulatory Compliance Monitoring or Scholarship Coordination. </li><li>Provides support and guidance as a student's single point of contact for all matters related to financial aid opportunities, including but not limited to federal grants, loans, work-study, and state, institutional, and private scholarships. </li><li>Follows federal and state regulations and NMSU policies and procedures in the review and analysis of financial aid applications. </li><li>Acts as an advisor to students, potential students, and families, enforce regulations and policies, </li><li>Serves on the appeal committee, </li><li>Creates academic plans for students with Satisfactory Academic Progress (SAP) issues, and recommends solutions on how to improve their status. </li><li>Effectively presents federal, state, and scholarship aid information to individuals, small and large groups. </li><li>Other duties as assigned for the overall success of the department as assigned by the Financial Aid Manager.</li></ul> SUPERVISION RESPONSIBILITIES:<ul><li style="text-align:justify;vertical-align:baseline">N/A</li></ul> MINIMUM QUALIFICATIONS/REQUIREMENTS:<ul><li style="text-align:justify;background:white">Bachelor's Degree in Business Administration, Education, or Social Science. </li><li style="text-align:justify;background:white">Must have at least one year of work experience in Student Financial Aid or a related field in higher education.</li><li style="text-align:justify;background:white">Must be certified as a Veterans Affairs (VA) School Certifying Official</li><li style="text-align:justify;background:white">Valid and clean state driver's license.</li><li style="text-align:justify;background:white">Must be able to pass a background check, with NO prior convictions of any felonies and no history of child abuse and/or neglect.</li></ul>   PREFERRED QUALIFICATIONS/REQUIREMENTS<ul><li style="background:white">A Master's Degree is preferred in Business Administration, Education, or Social Science.</li></ul>The Navajo Nation Preference in Employment Act applies to all hiring, promotions or transfers of individuals into this position.  KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:<ul><li style="background:white">Knowledge of Federal Work-Study or State Work-Study experience in financial aid is a plus</li><li style="background:white">Knowledge and compliance with federal, state, and tribal financial aid programs within the Federal, State, and Tribal laws. </li><li style="background:white">Experience in processing student financial aid through a relational database system is desired. </li><li style="background:white">Experience with PowerFAIDS software or equivalent software program. </li><li style="background:white">Experience in presentations, webinars, or digital resources in the area of Financial Literacy.</li><li style="vertical-align:baseline">Proficient skills with Microsoft Office: i.e. Excel, Pivot Tables, etc. </li><li style="vertical-align:baseline">Must have strong project management and organizational abilities and skills. </li><li style="vertical-align:baseline">Strong written and verbal communication skills; written, oral, active listening, and interpersonal skills. </li><li style="vertical-align:baseline">Work effectively in team situations. </li><li style="vertical-align:baseline">Excellent customer service skills using tact and diplomacy; professional and pleasant office manner. </li><li style="vertical-align:baseline">Excellent listening skills; patient and calm.</li><li style="background:white">Ability to analyze and interpret data. </li><li style="background:white">Ability to prioritize information in a timely manner. </li><li style="background:white">Ability to communicate clearly by phone and in person. </li><li style="background:white">Detail oriented and able to organize and manage multiple projects while maintaining a high level of accuracy. </li><li style="background:white">Ability to handle multiple tasks and issues. </li><li style="background:white">Ability to create presentations, webinars, and create resources.</li><li style="text-align:justify;vertical-align:baseline">Knowledge of applicable federal, state, county and local laws, regulations, and requirements.</li><li style="text-align:justify;vertical-align:baseline">Ability to communicate effectively in the Navajo and English language.</li><li style="text-align:justify;line-height:normal;vertical-align:baseline">Ability to maintain confidentiality.</li><li style="text-align:justify;line-height:normal;vertical-align:baseline">Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice, and desire to help when dealing with people.</li></ul> PHYSICAL DEMANDS:<ul><li style="text-align:justify">While performing the duties of this job, the employee frequently stand, walk, bend, stoop, and squat. </li><li style="text-align:justify">Use hands for the dexterity of motion, and repetitive movement of both hands.</li><li style="text-align:justify">Have normal auditory, and visual acuity, and verbal communications skills. </li><li style="text-align:justify">The employee must occasionally lift and carry up to 50 pounds. </li></ul>   WORK ENVIRONMENT<ul><li style="text-align:justify">Work is typically performed within an office work environment.</li><li style="text-align:justify">Travel to other campuses and sites may be required, including traveling to conferences and training out-of-state may be required.</li><li style="text-align:justify">Tight time constraints and multiple demands are common. </li><li style="text-align:justify">Evening and/or weekend work may be required. </li><li style="text-align:justify">Extended hours and irregular shifts may be required.</li></ul>

Navajo Technical University

Financial Aid Advisor

Analysis Skills

Auditory

Background Investigation

Business Administration

Communication Skills

Conferences

Contact Management

Customer Support/Service

Data Analysis

Database Technology

Debt Management

Detail Oriented

Documentation

Driver's License

Endowments

English Language

Establish Priorities

Expense Reports

Family Educational Rights and Privacy Act (FERPA)

Federal Assistance

Federal Compliance Regulations

Federal Grants

Federal Laws and Regulations

Finance Software

Financial Aid

Financial Analysis

Financial Literacy

Financial Management

Financial Planning

Financial Procedures

Financial Services

Funding

Higher Education

Internet/Online Service

Interpersonal Skills

Lift/Move 50 Pounds

Literacy

Loans

Maintain Compliance

Microsoft Office

Multitasking

Organizational Skills

Physical Demands

Pivot Tables

Presentation/Verbal Skills

Problem Solving Skills

Project/Program Management

Record Keeping

Regulations

Regulatory Compliance

Regulatory Requirements

Relational Databases (RDBMS)

Reporting Skills

Scholarship

Seminars

Social Sciences

State Laws and Regulations

Statutory Laws

Student Financial Services

Test Requirements

Time Management

Training/Teaching

User Documentation

Veterans Benefits

Webinar

Willing to Travel

Writing Skills

Talent Acquisition

ADAPTED_NOW

HOUR

Preferred associate or bachelor’s degree and related experience in financial aid, higher education, student advising, enrollment services, student accounts, or customer service; or any satisfactory combination of education and experience which demonstrates the knowledge, skills, and abilities to perform the position. Analyze and evaluate financial aid eligibility for continuing and returning students and provide guidance regarding FAFSA completion, federal financial aid, Title IV eligibility, verification requirements, student loans, and funding options.

<div><div><div>Job Type</div><div>Full-time</div></div><div>Description</div><div>Work from Home (WFH) - Remote work must be performed while residing in California, New Mexico, Florida or Massachusetts CIAT Location: San Diego, CA and Albuquerque, NMReports to: Financial Aid Coordinator ManagerStatus: Non-exemptEmployment Type: Full-time SummaryThe Financial Aid Re-Entry Coordinator supports continuing and returning students through the financial aid re-enrollment process in accordance with federal, state, institutional, and accreditation guidelines. This student-facing position works directly with students regarding FAFSA completion, financial aid eligibility, Title IV funding, verification requirements, packaging, student account review, and re-enrollment planning.This role partners closely with Admissions, Student Services, and Records to support student persistence, successful re-enrollment, and timely financial clearance. This position will also evolve into processing additional funding types and supporting broader financial aid operations. Responsibilities<ul><li> Analyze and evaluate financial aid eligibility for continuing and returning students and provide guidance regarding FAFSA completion, federal financial aid, Title IV eligibility, verification requirements, student loans, and funding options</li><li>Work closely with Admissions Advisors, Enrollment Coordinators, Records, and Student Services to complete re-enrollment and repeat enrollment packets each term</li><li>Review ISIRs, verification documents, C-Codes, conflicting information, and other financial aid requirements to ensure      compliance with federal regulations and institutional policies</li><li>Maintain historic financial aid documents and student records according to federal, state, accreditation, and institutional guidelines</li><li>Adhere to FERPA regulations and CIAT policy regarding release of student records and confidential information</li><li>Review and assess student eligibility for financial aid and exercise professional judgment when appropriate</li><li>Review for accuracy and provide approval/disapproval of loan applications, promissory notes, offer letters, and other financial aid documentation</li><li>Develop, modify, implement, and maintain financial aid intake and tracking processes to ensure accurate documentation and audit readiness</li><li>Monitor, review, and revise financial aid packaging for qualified applicants in accordance with federal, state, institutional, and other regulatory guidelines</li><li>Provide student advising and support through phone calls, video meetings, email, and chat regarding financial aid, FAFSA, verification, student account balances, and re-enrollment questions</li><li>Utilize student information systems and CRM platforms to document student communication, account activity, financial aid status, and follow-up items</li><li>Review Finance sections in ASER and ensure documentation is complete, accurate, compliant, and clearly written</li><li>Work to financially clear student files prior to the start of the term by collecting and reviewing verification documents, resolving C-Codes, and ensuring FAFSA requirements are complete</li><li>Provide financial aid projections and funding plans within institutional guidelines that are most favorable to students while maintaining compliance</li><li>Upload documents and work with FAS (third-party servicer) to ensure student files are cleared and eligible for disbursement within required timelines</li><li>Ensure student account and ledger information remains accurate and updated in the student database</li><li>Work closely with the Financial Aid Coordinator Manager to monitor weekly clearance rates, report completion, and student funding progress</li><li>Monitor completion of FAFSA verification, C-Code resolution, NSLDS review, and other pending financial aid requirements</li><li>Participate in file review processes and weekly meetings to ensure consistency, compliance, and timely student support</li><li>Adhere to all CIAT compliance requirements to ensure Federal, State, accreditation, institutional, and Title IV policies and procedures are met</li><li>Follow communication and customer service standards to ensure a positive student experience and high levels of professionalism</li><li>Embody CIAT’s mission, vision, purpose, and values</li></ul></div><div> Requirements</div><div> <ul><li>Preferred associate or bachelor’s degree and related experience in financial aid, higher education, student advising, enrollment services, student accounts, or customer service; or any satisfactory combination of education and experience which demonstrates the knowledge, skills, and abilities to perform the position</li><li>Preferred experience working with FAFSA processing, Title IV funding, student financial aid advising, verification, packaging, repackaging, or student services in a higher education environment</li><li>Knowledge of federal financial aid programs, FAFSA processing, student loan  programs, verification requirements, and recordkeeping standards preferred</li><li>Experience supporting continuing, returning, or re-enrolling students preferred</li><li>Strong organizational skills with the ability to prioritize, multitask, and manage deadlines in a fast-paced environment</li><li>Strong verbal and written communication skills with the ability to professionally communicate with students, families, and team      members</li><li>Ability to work independently while also collaborating effectively with multiple departments</li><li>Detail-oriented with strong analytical, problem-solving, and critical-thinking skills</li><li>Ability to manage confidential student information and exercise sound judgment</li><li>Proficient in Microsoft Office products including Outlook, Word, Excel, and Teams, with the ability to learn additional systems and software platforms</li><li>Demonstrated flexibility and adaptability in a rapidly changing environment</li><li>Team-oriented with a positive, student-focused mindset and strong customer service skills</li><li>Possess high ethical standards, being an example of professionalism to others</li></ul>Position Type and Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday. Occasional weekend and evening hours may be required.Supervisory ResponsibilityThis position has no supervisory responsibilities.Location This is a remote position. Work must be conducted in locations that have been approved by the company. Company authorization is necessary for relocation or work from other locations, even if temporarily.ValuesValues such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.<ul><li>We are passionate about education and student success</li><li>We value integrity and excellence in our employees and students</li><li>We treat ourselves and our students with dignity and respect</li><li>We believe in and encourage innovation at our school to better help our students succeed</li><li>We have a customer centric focus, and we want people highly committed to achieving goals, where our success equals student’s success</li><li>We are accountable for our actions, and if errors occur, we focus on preventing future errors and moving forward</li><li>We have a growth mindset, always looking for ways to improve, with a sincere belief that every student can do better and achieve their goals</li><li>We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues</li><li>We commit to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives</li><li>We foster lifelong learning and professional development</li></ul>Physical DemandsThese physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions:<ul><li>Essential functions of this role require sitting for extended periods of time</li><li>May require occasional travel to conduct CIAT business</li><li>The employee will be required to compute simple mathematical calculations as a normal part of this role</li><li>Ability to type, use a computer to search for information and input information while speaking on the phone is required</li><li>The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role</li><li>The employee will be required to compute simple to simple mathematical calculations as a normal part of this role</li></ul>Work EnvironmentWhile performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment.Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to.The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodations and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws.This remote work policy is designed to comply with all relevant local, state, and federal laws.When in the office:When in the office, employees are expected to follow all workplace safety rules, security protocols, and professional conduct guidelines. They should maintain a clean and organized work area, be punctual, and actively engage in in-person meetings, collaboration, and training as scheduled. The in-office environment may involve occasional noise, shared workspaces, and use of common areas, and employees are expected to be respectful of others working nearby.AAP/EEO StatementCalifornia Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology’s employees to perform their job duties may result in discipline up to and including discharge.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.Salary RangeThe starting salary range for the Re-Entry Coordinator is $26.00- $28.00 hourly/DOE. We base salary offers on a variety of considerations, such as education, experience, equity and other business and organizational needs.#ZR</div><div>Salary Description</div><div>$26-$28 hourly/DOE</div></div>

California Institute of Applied Technology

Financial Aid Re-Entry Coordinator

Academic Advice

C Programming Language

Corporate Policies

Customer Relationship Management (CRM)

Disbursements

Diversity

Ergonomics

Finance

Financial Operations

Information Technology & Information Systems

Information/Data Security (InfoSec)

Loan Approval

Loan Funding

Loan Processing

Mathematics

Microsoft Excel

Microsoft Outlook

Microsoft Product Family

Microsoft Word

Offer Letters

Office Equipment

People Management

Requirements Validation/Verification

Safety/Work Safety

Student Admissions

Student Loans

Student Services

Team Player

Time Tracking

Work From Home

Worker's Compensation

California Institute of Arts & Technology

Examples include but are not limited to: Actively participating and contributing to committee or task force assignments, providing leadership in campus-wide events or initiatives, strategic planning efforts, in the experiential education program, the dormitories, dining hall, and/or in physical plant initiatives. Develop and maintain relationships with UWC national committees, Admissions Directors at other UWCs, and the International OfficeCoordinate recruitment of students in the US, especially among students from underrepresented areascreate recruitment and outreach plans.

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