In addition to the above specialized experience, your resume must demonstrate one year of Information Technology (IT) related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: Attention to Detail - Is thorough when performing work and conscientious about attending to detail; Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Duties for the IT Specialist (DATAMGT) GS-12/13 include but not limited to: Leverages CDO data tools to formulate computerized programs, models, charts, tables, other analytic work products and provides appropriate documentation to aid readers in the correct interpretation of the data and results from analysis work conducted to assist OIG oversight and management components.