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The Office of Leadership & Engagement brings together student organizations, student leaders, fraternity & sorority life, and engagement events and programs to support and deepen the holistic student experience. NAU is currently engaged in transitioning to a new employment category called University Staff, which aligns the current Classified Staff, Service Professional, and Administrator classifications into a single, unified employment group.

YEAR

<h4><strong>Special Information</strong></h4><ul><li>NAU is currently engaged in transitioning to a new employment category called <strong>University Staff</strong>, which aligns the current <strong>Classified Staff</strong>, <strong>Service Professional</strong>, and <strong>Administrator</strong> classifications into a single, unified employment group. As a result, while this position is currently classified as <strong>Service Professional</strong>, effective <strong>July 1, 2026</strong>, this position will be automatically transitioned to the <strong>University Staff</strong> category. </li><li>This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.</li><li>Due to a university-wide staff classification transition, the expected start date for this position is on or after July 6, 2026.</li></ul><hr/><h4><strong>About the Department/College</strong></h4><p>The Office of Leadership & Engagement brings together student organizations, student leaders, fraternity & sorority life, and engagement events and programs to support and deepen the holistic student experience.</p><hr/><h4>About the Position</h4><p>The Student Development Manager for the Office of Leadership & Engagement drives the development and management of the Fraternity & Sorority Life program at Northern Arizona University. The position provides leadership, advising, and strategic direction for the Greek community to enhance student belonging and engagement.</p><h5>Responsibilities Include</h5><p>45% - Programs & Collaborations</p><ul><li>Provide support to the Tri-Council recruitment programs, including space requests, adherence to national policies, advisor outreach, and Bid Day operations.</li><li>Lead coordination of annual Greek officer leadership training.</li><li>Works directly with Program Manager, Alliances within the Office of Inclusion to support student organization involvement and engagement.</li><li>Collaborate with key campus partners on educational programming efforts, including Health Promotion, Alumni Engagement, Office of Inclusion, Community Relations, Center for Inclusive Excellence and Access, etc.</li><li>Engage in relationship building with national offices.</li><li>Lead programmatic/marketing efforts during annual National Hazing Prevention Week, Wear Your Letters Wednesday, etc.</li><li>Provide oversight of chapter grade reports, service hours, and philanthropy impacts.</li><li>Maintain the New Member Education program to welcome members of the Greek community and educate them on the Fraternity & Sorority Life area.</li><li>Support the semesterly rollout of the mandated Hazing Prevention Training program, including content updates, compliance tracking, and communications. </li></ul><p>40% - Supervision/Advising</p><ul><li>Recruit, train, and supervise the Fraternity & Sorority Life Graduate Assistant.</li><li>Provide direct or shared advisement of the Interfraternity Council, College Panhellenic Council, and United Greek Council, including adherence to national standards, individualized support, and onboarding.</li><li>Review FSL event requests in True Blue Connects and advise on best practices for event planning.</li><li>Provide general support to chapter leadership and officers.</li><li>Maintain lists of council officers, local advisors, chapter rosters, and national contacts.</li><li>Maintain historical records of chapter expansions, insurance, university contracts/relationship agreements, and chartering.</li></ul><p>15% - General Leadership & Engagement</p><ul><li>Represent and assist the Office of Leadership & Engagement at departmental and University-wide events including Club Fairs, Homecoming events, , Welcome Week events, etc.</li><li>Support training programs for student organization officers and advisors.</li><li>Contribute to annual revisions of the Student Organization Manual.</li><li>Lead recruitment efforts for student organization/chapter faculty and staff advisors.</li><li>Participate in Division and University-wide committees as appropriate.</li><li>Support website management and social media content creation for the Office of Leadership & Engagement.</li></ul><p>5% - Other</p><ul><li>Other duties as assigned. </li></ul><hr/><h4>Minimum Qualifications</h4><ul><li>Bachelor's degree in relevant field.</li><li>1 year of program management experience.</li><li>2 years of relevant experience.</li></ul><p><em>*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.</em></p><hr/><h4>Preferred Qualifications</h4><ul><li>Experience working with Greek Life, or previous member of a social Greek chapter.</li></ul><hr/><h4>Knowledge, Skills, & Abilities</h4><p>Knowledge</p><ul><li>Knowledge of higher education law, including FERPA, Title IX, HIPAA, etc.</li><li>Knowledge of primary factors that impact student retention and common strategies used to increase student success.</li><li>Knowledge of student development theory.</li><li>Knowledge of current physical health, mental health, alcohol and drug use, and social issues on university campuses.</li><li>Knowledge of supervisory practices and principles.</li></ul><p>Skills</p><ul><li>Customer service skills</li><li>Supervisory practices and principles.</li><li>Data tracking and reporting.</li><li>Organizational and project management skills.</li><li>Development and maintenance of a budget.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li></ul><p>Abilities</p><ul><li>Communicates effectively.</li><li>Problem solving, organizational, and analytical capabilities.</li></ul><hr/><h4><strong>Compensation</strong></h4><p>Salary range is $58,882 - $69,500. Annual salary commensurate with candidate's qualifications and related experience.</p><hr/><h4>Pre-Employment Check</h4><p>Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.</p><p>This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.</p><hr/><h4>Notice of Availability of the Annual Fire and Security Report</h4><p>Each year Northern Arizona University releases an <a href="https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/" rel="nofollow noopener noreferrer" target="_blank">Annual Security Report</a>. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the <a href="https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/" rel="nofollow noopener noreferrer" target="_blank">Fire Safety Report</a> is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.</p><hr/><h4>Immigration Support/Sponsorship</h4><p>Northern Arizona University will not provide any U.S. immigration support or sponsorship for this position.</p><hr/><h4>Submit your Application</h4><p>To apply for this position, please click on the "Apply" button on this page. You must submit your application by midnight of the application deadline. <br/><br/>If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.</p>

Northern Arizona University

Student Development Manager

Administrative Skills

Alliance/Partner Management

Analysis Skills

Best Practices

Budgeting

CDL Driver's License

Communication Skills

Community Relations

Content Development

Customer Support/Service

E Programming Language

Event Management

Family Educational Rights and Privacy Act (FERPA)

Federal Laws and Regulations

Greek Language

HIPAA (Health Insurance Portability and Accountability Act)

Higher Education

Insurance

Language Teaching

Leadership

Legal

Maintain Compliance

Marketing

Member Orientation

Microsoft Excel

Microsoft Office

Microsoft PowerPoint

Microsoft Word

Office Management

Onboarding

Pharmacovigilance

Problem Solving Skills

Project/Program Management

Psychiatry and Mental Health

Record Keeping

Retention Programs

Social Media

Statistics

Strategic Planning

Training Program

Website Management

Work From Home

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Your role includes managing apartment rentals, overseeing move-ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move-in procedures according to company policies. Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.

HOUR

<strong>Job Title</strong><br/><br/>Student Ambassador <br/><br/><strong>Location : Location</strong><br/><br/>US-AZ-Flagstaff <br/><br/><strong>Overview</strong><br/><br/>Yugo is the trusted name for student housing, globally! Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, its about people, planet, and passion and we are looking for #Futureshapers who want to positively influence and shape the lives of others! <br/><br/>We're currently hiring for a Student Ambassador to join the team! <br/><br/>As the Student Ambassador, you will be a key player in our apartment community, reporting to the General Manager. You will handle all aspects of leasing and marketing while ensuring positive resident relations. Your role includes managing apartment rentals, overseeing move-ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move-in procedures according to company policies. <br/><br/><strong>Responsibilities</strong><br/><br/>Here's a snapshot of what we offer! <br/><ul><li>Pay rate of $18.50 / hour </li><li>Lease and renewal commission opportunity </li><li>401k + 4% employer matching </li><li>Wellness time as required by the state </li><li>1 Paid Volunteer Day </li><li>1 Paid YuDay </li></ul>Sound good so far? Here's what you'll need to thrive in this role! <ul><li>Relative experience in an administrative role </li><li>Great customer service and communication skills, being able to effectively engage with people at all levels (orally and in writing) </li><li>Ability to be proactive with strong problem-solving skills and initiative. </li><li>Highly organized individual with the ability to take on multiple tasks regularly. </li><li>Intermediate skills in using MS Office and online systems / databases. </li><li>Resilience and adaptability, as well as a great cultural diversity awareness. </li><li>Ability to maintain open communication with General Manager and Maintenance Supervisor. </li><li>Be available to work 20-25 hours per week. </li></ul>Here's what you'll be doing! <ul><li>Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits. </li><li>Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs. </li><li>Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects. </li><li>Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents. </li><li>Assist with lease renewals, accept rental payments, and support marketing and sales efforts. </li><li>Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings. </li><li>Update reports, monitor market conditions, and provide insights for community improvements. </li><li>Manage service requests, plan resident functions, and maintain accurate commission records. </li><li>Participate in outreach marketing, maintain community appearance, and enforce policies and procedures. </li><li>Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment. </li><li>Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team. </li><li>Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed. </li><li>And so much more! </li></ul><br/><br/><strong>Qualifications</strong><br/><br/>The Yugo team is a force for good and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life! It's a big job, but you will be part of a team of awesome Yugoers across the globe, who will support you to ensure we're consistent in the service we provide to our students. <br/><br/>So, if you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can't wait to meet you! <br/><br/><strong>#LI-ONSITE</strong><br/><br/><strong>Min</strong><br/><br/>USD $18.50/Hr. <br/><br/><strong>Max</strong><br/><br/>USD $18.50/Hr.

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Student Development Manager Northern Arizona University

Student Ambassador Yugo

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