Utilize multiple methods of communication (e.g., email, phone, and in-person meetings) to engage with CSC students, and to provide accurate and timely information and coaching support to students from initial enrollment through successful completion of programs, including but not limited to: housing, orientation, new student requirements, funding resources and financial aid, program requirements, registration, enrollment, payment processes, disability resources , ongoing success, retention, and graduation. At the direction of the Director, serve as the appointed representative to assigned academic departments, and engage in performing related duties associated with college-level retention, progression, graduation, and overall student success.