Involves exposure to tobacco smoke, domestic animals' household pests, mold, and other conditions common to domestic environments Maintain regular communication with families by various means including phone contact, texting, drop-by visits, and mail during extended business hours and by telephone for crisis Requires travel to client homes and community locations. Community Partners Home Based Case Manager helps to address underlying problems to abuse or neglect including unemployment, unstable housing, substance abuse, mental health concerns, domestic violence, and lack of community/social support by teaching families new skills and connecting the family to resources within the community.