Conduct end-to-end data analysis across the collections funnel, including roll rates, cure rates, flow-to-loss, right-party contact rates, promise-to-pay and kept-promise rates, dollars collected, and cost-to-collect, to identify risks, opportunities, and performance improvement areas. Develop and implement collections strategies across all stages of delinquency (early-stage, mid-stage, late-stage, and pre-charge-off) by collaborating with cross-functional stakeholders, including Collections Operations, Credit Risk, Regulatory/Compliance, Product, Finance, and Analytics teams, ensuring alignment with business objectives and compliance requirements.