Job Summary: Reporting to the Senior Vice President, IT Service Management, the IT Service Deliver Manager (SDM) will be responsible for the Delivery of IT Desktop Support, Service Desk and Access Management practices, to the US user base across all offices and remote worker contingencies. The Company provides a competitive benefits package that includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more.