Strong hands-on fluency with CRM tools (HubSpot, Salesforce, or similar), project/issue tracking (Jira, Asana, ClickUp, etc.), documentation tools (Confluence, Notion, Google Workspace), and reporting/analytics. You will work directly with the executive team to translate our 2026 themes — Be Known, Be Used, Scale — into the processes, systems, and metrics that keep Engineering, Sales, Implementation, Support, and Marketing aligned and accountable.