Maintains a neat and orderly working environment and files various IT inventory documents in accordance with ITOP processes Required Experience: Two (2) years of related experience in warehousing, material storage, inventory processing, and asset management ABILITIES: Able to act as a customer advocate to continuously improve process responsiveness and customer service; Able to anticipate problems and proactively develop appropriate solutions; Able to appropriately assess and communicate risks, benefits, and alternatives; Able to handle multiple tasks at one time meeting assigned deadlines; Able to interface appropriately and professionally with students, faculty, staff, and grant sponsors SKILLS: Self-starter with strong interpersonal, initiative, teamwork, problem solving, organization, communication (verbal and written), time management, and relationship building, along with an ability to translate between technical and functional teams; Proficient with computer applications and programsassociated with the position (i.e. Microsoft Office suite); Strong attention to detail and follow up skills; Strong customer service skills and phone and e-mail etiquette. Assist ITIM personnel in the daily management of IT inventory intake, delivery, moves and upgrades of all KSU-tagged IT equipment including desktops, laptops, printers, tablets, phones, A/V equipment, networking equipment, and other IT related equipment.