Knowledge Skills and Abilities Ability to inspire a shared vision and empower and motivate a team Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups Proven ability to apply sound business judgment to establish and accomplish goals Verbal and written communication skills necessary to communicate with various audience levels and group sizes Ability to effectively provide employees instruction on process and practice Ability to read, interpret and draw conclusions from numerical data and written information Software skills, including use of Microsoft Office software and web-based applications Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications Ability to mentor, coach and act as a knowledge resource to other employees. ESSENTIAL FUNCTIONS Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity Plans, organizes, staffs, directs and controls specific day-to-day operations Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable) Analyzes operational performance through direct observation, interpretation of reports and collaboration with others.