Lead Incident Management Tata Consultancy Services LtdLead Incident ManagementDeerfield, IL$100,000–$120,000 / yearDevelop and maintain Azure-specific incident playbooks covering platform scenarios: AKS node/pod failures, Azure SQL failover events, ExpressRoute circuit drops, Azure Active Directory (Entra ID) authentication outages, and Azure region-wide service incidents. Proven ability to command high-pressure P1 incidents involving 20+ stakeholders across technical and executive levels simultaneously Expert-level proficiency in ServiceNow ITSM, including Incident, Problem, Change modules and dashboard/report building.
Incident Response Team Lead III MindlanceIncident Response Team Lead IIIArlington Heights, ILRole and Responsibilities : Seeking a highly skilled and experienced Incident Response Analyst, the candidate will play a critical role in detecting, responding to, and mitigating security incidents. Lead or assist in responding to security incidents, coordinating with clients and internal teams to contain, eradicate, and recover from security breaches.
Global Incident Response Business Development Leader Booz Allen Hamilton Inc.Global Incident Response Business Development LeaderO'fallon, IL$162,800–$303,000 / yearCollaborate with IR, sales, and cyber leadership, and develop and drive a comprehensive business development strategy focused on accelerating revenue growth, expanding Booz Allen's IR retainer portfolio, increasing incident volume, and building a diversified pipeline across Big Law, cyber insurance, strategic partners, and direct enterprise relationships with our IR retainer. Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Security Incident Responder Akamai Technologies, Inc.Security Incident ResponderSpringfield, IL$53,600–$96,400 / yearFor US based candidates only - the base salary for this position ranges from $53,600 - $96,400/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Service Desk Manager Green Thumb Industries IncService Desk ManagerChicago, ILRemote$100,000–$125,000 / yearThe Service Desk Manager will manage a team of Service Desk Analysts and IT support personnel, ensuring efficient resolution of technical issues, optimal user experience, and adherence to ITIL best practices for GTI staff across all locations, including retail, cultivation, office environments and the HQ office. This role will oversee IT support operations, ensuring high-quality service delivery and continuous improvement in IT service management.
Customer Success Manager, Senior Manager - Tableau Salesforce.com, Inc.Customer Success Manager, Senior Manager - TableauChicago, IL$150,100–$227,000 / yearWe are looking for candidates who have experience supporting customers in one or more of the following industries: Technology Media Telecommunication (TMT) - Works with technology companies, telecommunications providers, media organizations, and high-tech (strategy) firms to accelerate innovation, improve customer success outcomes, and drive platform adoption at scale (Direct experience with Media Cloud strongly preferred). This role acts as a primary strategic partner who maintains a continual focus on the customer's business goals to improve their adoption, technical health, and expertise to realize the maximum value out of their Salesforce investment.
Customer Success Manager, Senior Manager - Core Clouds (Sales & Service) Salesforce.com, Inc.Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)Chicago, IL$150,100–$227,000 / yearPreferred experience in supporting customers in the following industries: Technology, Media & Telecommunications (TMT) - Works with technology companies, telecommunications providers, media organizations, and high-tech firms to accelerate innovation, improve customer success outcomes, and drive platform adoption at scale. Financial Services (FINS) - Works with banking, insurance, wealth management, and other financial services organizations to support digital transformation, regulatory compliance, and improved customer and member outcomes through the Salesforce platform.
Customer Success Manager, Senior Manager - Tableau Salesforce IncCustomer Success Manager, Senior Manager - TableauChicago, IL$150,100–$227,000 / yearWe are looking for candidates who have experience supporting customers in one or more of the following industries: Health & Life Sciences (HLS) - Collaborates with healthcare providers, payers, life sciences, pharmaceutical, and medical device companies to support digital health initiatives, regulatory compliance, and improved patient/member outcomes through the Salesforce platform (Direct experience with Health Cloud and/or Life Sciences Cloud strongly preferred). This role acts as a primary strategic partner who maintains a continual focus on the customer's business goals to improve their adoption, technical health, and expertise to realize the maximum value out of their Salesforce investment.
NewCyber Zscaler Network Security Engineering Manager / Manager, Strategy, Growth, And Transformation DeloitteCyber Zscaler Network Security Engineering Manager / Manager, Strategy, Growth, And TransformationChicago, IL$134,500–$265,100 / year3+ years of experience designing, deploying, and managing Zscaler Cloud Connector, including deployment within cloud environments (AWS, Azure, and/or GCP), workload-to-internet and workload-to-workload traffic inspection, and integration with cloud-native networking constructs (e.g., VPCs, VNets, Transit Gateways). 7+ years of hands-on experience designing, deploying, and managing Zscaler Private Access (ZPA), including application segment configuration, access policies, connector deployment, and zero trust network access (ZTNA) architectures replacing legacy VPN infrastructure.
Help Desk Manager AssistIQHelp Desk ManagerIllinois, ILOur AI-driven software solution provides highly accurate, seamless capture of supply and implant usage in real-time, and generates actionable insights to healthcare systems, enabling better revenue capture and reduced waste, ultimately leading to better value of care and better outcomes for patients. About Us: At AssistIQ we are dedicated to creating a more efficient and transparent healthcare supply chain by fixing one of the core problems - providers lack accurate data and insights on their supply and implant usage.
NewManager, IT Service Management Pactiv Evergreen IncManager, IT Service ManagementLake Forest, ILPositioned between strategic direction and operational execution, the Senior Manager converts priorities into disciplined, measurable outcomes by driving accountability, secure access practices, continuous improvement, and consistent service performance across internal teams and managed service partners. The Senior Manager, ITSM delivers measurable value across four critical dimensions: Operational Service Reliability: Ensure IT services are available, performant, and continuously improving - minimizing business disruption through disciplined incident response and proactive operational practices.
NewDivision Manager or Manager, Transit Ambassador Program Regional Transportation AuthorityDivision Manager or Manager, Transit Ambassador ProgramChicago, ILMonitor and evaluate safety, cleanliness, and maintenance conditions across the transit system; collaborate with Service Board departments (e.g., safety, maintenance, customer service) and external partners (e.g., law enforcement, social services) to identify areas for improvement and recommend policy or operational changes. Prepare and present regular reports on program performance, safety incidents, customer feedback, and key metrics to senior leaders and boards of directors at NITA as well as Service Boards (i.e., CTA/Metra/Pace), as well as other key stakeholders.
Onsite Manager – Workplace Services ( Full-time ) Chicago, IL - DK Central Business SolutionsOnsite Manager – Workplace Services ( Full-time ) Chicago, IL - DKChicago, IllinoisThis role oversees Desktop Engineering, White Glove Support, Service Desk ITSM Tools, Microsoft Teams, SharePoint, OneDrive, and collaboration platforms, with strong ownership of service reporting, analytics, and performance insights. The Onsite Manager – Workplace Services is responsible for end-to-end management of onsite IT support, collaboration, and digital workplace services.
Program Manager DecisionPoint | CortekProgram ManagerScott Air Force Base, IllinoisFull timeOverview: DecisionPoint seeks a Program Manager to provide leadership, oversight, and delivery management for Global Information Technology Support Services supporting the Military Surface Deployment and Distribution Command (SDDC) Deputy Chief of Staff for Information Management (G6). However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NewCustomer Success Manager, Senior Manager - Healthcare & Life Sciences (Multiple Levels) Salesforce.com, Inc.Customer Success Manager, Senior Manager - Healthcare & Life Sciences (Multiple Levels)Chicago, IL$123,100–$273,000 / yearMinimum of 8 years work experience in one or more of the following: Technical Customer Success, Salesforce CRM, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment.
Customer Succes Manager, Senior Manager-Mulesoft Salesforce IncCustomer Succes Manager, Senior Manager-MulesoftChicago, IL$150,100–$227,000 / yearWe are looking for candidates who have experience supporting customers in one or more of the following industries: Financial Services (FINS) - Partners with banks, insurance companies, wealth management firms, and fintech organizations to drive digital banking transformation, enhance customer experiences, ensure regulatory compliance, and maximize ROI on Salesforce investments. This role acts as a primary strategic partner who maintains a continual focus on the customer's business goals to improve their adoption, technical health, and expertise to realize the maximum value out of their Salesforce investment.
Operations Manager, Trading & Regulatory Compliance tastytradeOperations Manager, Trading & Regulatory ComplianceChicago, Illinois$120,000–$150,000 / yearFounded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible.
Sr. Manager Data Platform CCC Intelligent SolutionsSr. Manager Data PlatformChicago, IllinoisCCC is looking for a Senior Manager of the CCC data platform that will lead a team of diversely skilled database engineers who architect, build, and maintain various data technologies for the company. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more.
Manager IT Service Management Office Northwestern UniversityManager IT Service Management OfficeEvanston, IL$125,220–$153,000 / yearKey responsibilities include ITSM process roadmap development; lead and/or co-chair ITSM governance groups, garner executive commitment for process driven service management initiatives, provide leadership and consulting services for process design & implementation initiatives. This role will lead a team of 5 FTE's to implement approved process improvements across all stakeholders, identify and implement ITSM platforms including service desk tools for process automation and instill a culture of service excellence.
Manager-Global Security S&C Electric CoManager-Global SecurityChicago, IL$112,437–$137,122 / yearS&C provides a comprehensive and competitive benefit package that includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts,, Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support). Further, this position requires an individual with contract security account management experience, travel security experience, demonstrated decisiveness, flexibility, good judgment, and the willingness to function as needed, with a proven record of providing successful change while focusing on safety, quality, and productivity.