Skills & Qualifications* Strong attention to detail, excellent proofreading and organizational skills* Exceptional verbal and written communications skill, fluent in English* Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately* Great multi-tasking, time management, problem solving and decision making skills* Excellent problem solving skills, basic accounting principles knowledge, research and investigative skills* Excellent teamwork and interpersonal skills* Requires high degree of collaboration with Regional Fleet and Regional Service Managers* Knowledge of small equipment and construction equipment preferred* Proficient in Excel, Word, 10-Key by touch, Outlook, Smart Sheet, PowerPoint, Type 50 - 60 wpm and 10 Key by touch* Construction equipment rental industry or dealership experience a plusEducation and Experience:* High School Diploma equivalent education or experience required* Associates degree in automotive technology, business administration, or supply chain logistics (preferred).* Primary Responsibilities* Process all paperwork necessary for accurate and timely processing of warranties including: timely submissions, maintaining accurate filing system, reviewing credits, timely return of parts, submit goodwill claims, and advising service managers regarding scrapping of parts.*