Required Qualifications•Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, or a related field; equivalent experience may be considered.•5 years experience managing IT operations, systems administration, help desk support, cybersecurity, or a combination of these areas.•1-3 years supervisory experience.•Strong understanding of information security principles, risk management, access control, vulnerability management, incident response, and security compliance.•Experience supporting Amazon Web Services (AWS) could computing environments.•Experience supporting Microsoft 365, Windows environments, endpoint management, networking, and identity management.•Ability to develop policies, procedures, technical documentation, reports, and management briefings.•Ability to lead both strategic security initiatives and hands-on operational support.•Ability to prioritize competing issues, incidents, projects, and support requests.•Ability to balance operational needs with security and compliance requirements.•Ability to communicate technical issues clearly to both technical and non-technical audiences.•Ability to work independently and coordinate across multiple teams.•Strong problem-solving, communication, organizational, and leadership skills.•Strong documentation and process improvement skills.•Experience coordinating with vendors, internal teams, leadership, and end users.•Experience with CMMC, NIST SP 800-171, NIST SP 800-53, FedRAMP, DoD Cloud Computing Security Requirements, or similar security frameworks.•U.S. IT Operations Management•Oversee daily IT operations, including user support, systems administration, network operations, endpoint management, software licensing, and infrastructure maintenance.•Manage help desk activities to ensure timely response and resolution of user issues.•Oversee that laptops, desktops, servers, network devices, mobile devices, printers, and related equipment are properly configured, secured, maintained, and inventoried.•Oversee cloud services, Microsoft 365, identity management, email, file storage, collaboration tools, and other business applications.•Manage backup, recovery, business continuity, and disaster recovery processes.•Ensure systems are patched, monitored, available, and operating efficiently by managing staff and processes.•Coordinate