Proficient in Microsoft Windows, Word, EXCEL, Power Point • Knowledge of ACE, OASys, Job Cost Systems • Valid drivers license with a good driving record • High School diploma or equivalent • Ability to multi-task and prioritize among assignments with a strong adherence to deadlines • Excellent verbal and written communication skills • Must be organized, detail oriented and self-motivating • Must Pass a pre-employment background check and drug screen • Positive Attitude • a must • Punctual and Accountable • Experience dealing with customers • Preferred • Associates Degree • preferred • 3 to 5 years of related experience • Experience in a high-volume, customer service-oriented position • Electrical/ Construction industry experience is helpful. Operations Administrative Support uploading and Maintaining Projects and Contracts via Job Design/ BBI Monitor status of small projects (fire alarm, suppression, sprinkler) Communicate with customers and sale reps as to when material and/or labor is required Ensure that required engineering is performed to meet customer expectations Coordinate with TIS supervisor and/or construction manager customer's labor requirements Order equipment, ensure that customer receives material when needed Report to department managers project status Process change orders, releasing equipment, filing, Certificate of Insurance, Warranty Letters Billing of projects; compiling back-ups such as Certified Payroll, work tickets etc.