Consult with the primary engineering owner for released products to understand the design intent•Troubleshoot product, manufacturing, and field issues and implement solutions•Lead root cause analysis (RCA) and corrective/preventive actions (CAPA)•Initiate and execute engineering changes (ECOs) as required for design changes and follow existing product development processes in the concept, design, testing and implementation of product improvements•Update drawings, BOMs, specifications, and assist with work instructions updates where needed•Support suppliers and contract manufacturers as well as working alongside the quality department to resolve quality or supply issues•Identify and implement cost reduction and product optimization opportunities (including, but not limited to, leveraging off the shelf solutions first in determining product optimization solutions)•Monitor product performance and drive continuous improvement initiatives (and collaborate with Product Management)•Support validation, verification, and testing as needed for changes•Ensure proper documentation and adherence to quality systems (e.g., cGMP, ISO)•Provide technical support to internal teams (Operations, Quality, Commercial, Marketing). •Experience supporting released products in production and field environments•Thermal dynamics knowledge and experience is highly recommended•Strong background in engineering change management (ECO/ECR)•Strong experience with CAD tools (e.g., SolidWorks, Inventor)•Familiarity with DFM/DFA and manufacturing processes (e.g., molding, fabrication, assembly)•Experience working in regulated industries is a plus.