This role will be a technical expert, providing support remotely, as well as, at production locations performing maintenance and repairs, including software and computer installations and upgrades, routine automation, security maintenance, troubleshooting, and technical support for all users and projects of the organization. Physical demands: While performing the duties of this job, the employee is regularly required to stand, walk and sit; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; stoop, kneel, or crouch.