Troubleshoot and resolve issues with Windows 10/11 workstations, laptops, printers, peripherals, and network connectivity (LAN, Wi-Fi, VPN).Install, configure, deploy, and maintain end-user devices, including computers, mobile devices, printers, barcode scanners, label printers, and other manufacturing technology. Working knowledge of Windows 10/11 and Microsoft 365.Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN.Strong troubleshooting, analytical, customer service, and communication skills.