This person leads the full lifecycle of HR technology optimization work: partnering with functional teams to surface gaps; recommend opportunities, options, and solutions; developing scoping; and prioritizing enhancement and automation requests; managing and continually improving a centralized intake process for technology-related requests companywide; building and maintaining a formal testing framework that flexible for both current/future business needs; and serving as the primary liaison to lead the discussion with IT and external vendors to ensure delivery is accurate, fluid, and on time. Identify, understand, map out impact, recommend process options/solutions with rationale, and develop high level summary so impacted groups can make timely/proactive informed and actionable decisions on how changes in one area of Workday (e.g., Core HCM) affect downstream processes such as Payroll, Time & Absence, Benefits, Compensation, Performance, Learning and Development, etc. and account for those dependencies in planning and testing.