DEFINITION: Under general direction, leads, evaluates, and participates in the work of personnel responsible for the day-to-day operation of a wide variety of technical and clerical law enforcement support duties related to collecting, recording, transcribing, maintaining, processing, editing, retrieving, and distributing technical, complex and confidential law enforcement data, and information; provides training for assigned personnel; assumes responsibility for the more difficult and complex tasks; enters reports and data into a variety of automated law enforcement records systems; ensures that records and information are accurate, clear, and comprehensive for law enforcement personnel and the general public; demonstrates a full understanding of all applicable policies, procedures and work methods associated with assigned duties; performs jail matron duties; performs other related duties as required. Ability to: Plan, organize, schedule, direct, and evaluate the work of subordinate staff; train, supervise, and motivate staff; understand and follow instructions; perform a variety of work with speed and accuracy; work flexible hours, including evenings, weekends, and split shifts; interpret, explain and apply applicable laws, codes, and regulations; read, interpret, and record data accurately; organize, prioritize, and follow up on work assignments; create, organize, and maintain records; work independently and as part of a team; make sound decisions within established guidelines; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; receive the public in person or over the phone; and establish and maintain effective working relationships.