Required Skills: Business Processes, Business Process Modeling, Business Requirements Analysis, Business Systems, Liaison Communications, Regulatory Affairs Compliance, Regulatory Affairs Management, Regulatory Labeling, Regulatory Operations, Regulatory Submissions, Strategic Thinking, Systems Development Lifecycle (SDLC), Systems Management. Facilitate and oversee the System Support Model for systems within remit including: Monitor user support cases, ensuring thorough root cause investigations are conducted, CAPAs are detailed and closed effectively and communication is consistently done to reduce instances of recurrence.