Huntington Beach, CA30+ days ago
Elicit, document, and validate business requirements through interviews, workshops, and stakeholder collaboration Translate business needs into functional requirements, user stories, and clearly defined non-functional requirements Conduct detailed business analysis to convert business challenges into clear, actionable specifications Create and maintain Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), process flows, and solution documentation Support User Acceptance Testing (UAT) planning and execution, including documentation of test cases and acceptance criteria. Analyze business requirements, assess Salesforce platform capabilities, and recommend efficient solutions leveraging native functionality and automation Assist in designing and improving Salesforce workflows, approval processes, and basic automation Configure Salesforce features including fields, page layouts, record types, reports, and dashboards Support user onboarding, access management, and basic security (profiles, permission sets) Provide first-level Salesforce user support and basic troubleshooting.