The Troubleshooter/Technician is responsible for identifying and performing preventative maintenance, service, troubleshooting, and repair of the electric and communications systems that may be responsible for the interruption, inconvenience, loss of service, quality of service, or a hazard to customers or the public and to assist in other phases of work across the organization. Become proficient in installing, testing, troubleshooting, and repairing EPB communication systems, including splicing fiber, repair, and replacement of CAT5, coax, and phone cables, troubleshooting, resetting and replacing set-top boxes, ONTs, and other physical devices.