UNKNOWN

FEED

Responsibilities include collaborating with subject matter experts, translating complex systems into clear documentation, maintaining version control, and updating existing SOPs. Preferred experience includes automation platforms, regulated environments, and controlled documentation processes.

HOUR

Seeking two Contract Technical Writers for remote/hybrid work supporting documentation for automation equipment and operational procedures. They will develop and update technical manuals, SOPs, and ensure documentation aligns with quality, regulatory, and formatting standards. Responsibilities include collaborating with subject matter experts, translating complex systems into clear documentation, maintaining version control, and updating existing SOPs. Candidates should have experience with technical writing, strong attention to detail, and familiarity with structured documentation standards. Preferred experience includes automation platforms, regulated environments, and controlled documentation processes. This contract offers $45/hour, with potential for full-time conversion, flexible remote/hybrid work, and onboarding support. Brief onsite travel may be required. Candidates must be able to sign confidentiality agreements. Benefits include competitive health plans, 401k, paid time off, and various employee support programs.

Medasource

Technical Writer - Service Automation

Automation

Detail Oriented

Documentation

Documentation Standards

Operations Processes

Regulations

Standard Operating Procedures (SOP)

Technical Writing

Willing to Travel

Writing Skills

Hire Recruits

Submissions missing this will be rejected INTERVIEW PROCESS: Interviews will be conducted via MS Teams A real-time screenshot photo of the candidate must be uploaded to the candidate's bid to accept an interview request See "ETF Realtime Photo Requirement & Instructions" document for details DESCRIPTION OF ROLE: The Department administers numerous benefit programs for current, inactive, and retired public employees, as well as their beneficiaries. These include the Wisconsin Retirement System, group health insurance, group life insurance, deferred compensation, employee reimbursement account, income continuation insurance, long-term disability insurance, duty disability, and long-term care insurance.

REQUIRED SKILLS: (Need Majority; 5+ Years)

 Bachelor’s degree or comparable professional experience in insurance and other
employee

benefits administration or related field

 5 or more years of experience as an effective technical writer, including
writing

documentation and procedural materials for multiple audiences

NICE TO HAVE SKILLS:

 Superior written and verbal communication skills, with a keen eye for detail

 Proven ability to handle multiple projects simultaneously, with an eye for
prioritization

 Self-motivated, self-disciplined, and able to work with minimal supervision

 Ability to quickly learn and understand complex topics and make them easily
understandable

in text, graphs or diagrams, and pictures

 Ability to review and/or copy edit content developed by others and work
collaboratively with

cross-functional teams

ADDITIONAL DETAIL(s):

 At least one writing sample or other work product sample (up to three allowed)
must be

submitted with the candidate package. Submissions missing this will be rejected

INTERVIEW PROCESS:

 Interviews will be conducted via MS Teams

 A real-time screenshot photo of the candidate must be uploaded to the
candidate's bid to

accept an interview request

 See "ETF Realtime Photo Requirement & Instructions" document for
details

DESCRIPTION OF ROLE:

The Department administers numerous benefit programs for current, inactive, and
retired

public employees, as well as their beneficiaries. These include the Wisconsin
Retirement

System, group health insurance, group life insurance, deferred compensation,
employee

reimbursement account, income continuation insurance, long-term disability
insurance, duty

disability, and long-term care insurance.

The Technical Writer III will be responsible for:

 Developing detailed worker procedures documentation for changed business

processes resulting from technology modernization and other changes.




CONTRACT OVERVIEW

MUST BE CURRENT WI OR RELO

 Updating instructional manuals and informational brochures in plain language.

 Collaborating with subject matter experts to gather information, reviewing
processes

and data flows in multiple technology tools.

 Independently developing effective instructional materials such as manuals and

brochures that meet the needs of varying audiences with different levels of
baseline

knowledge.

 Translating complex information into user-friendly, accessible content using
text and

visual representations.

 Maintaining and updating technical documentation in line with organizational

standards.

 Evaluating existing content to identify opportunities for improvement.

An acceptable candidate will have extensive experience in writing technical
policies and

procedures, as well as translating complex information into plain language, in
the insurance or

employee benefits administration field, or a related area. Candidates must be
able to

collaborate with varying audiences and work independently to effectively
prioritize and manage

the completion of their workload. The work requires judgment, initiative, and
problem-solving

ability. Other specific qualifications include:

 Ability to develop text and visual representations for large volumes of
complex

procedure documents meeting organizational standards.

 Experience writing user-friendly content that meets the needs of the target

audience.

 Experience maintaining and updating technical documents.

 Experience creating content to educate and instruct an audience with varying
levels

of baseline knowledge about a complex subject.

 Experience curating and organizing information into reference documents.

 Ability to evaluate current content and identify opportunities for process and

procedure improvements.

American Technology Consulting

Technical Writer

Brochures

Business Processes

Communication Skills

Compensation and Benefits

Copy Editing

Cross-Functional

Data Collection

Data Processing

Establish Priorities

Multitasking

Policy Development

Presentation/Verbal Skills

Procedure Development

Process Flow

Process Improvement

Team Player

Training/Teaching Materials

Auzmor

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Technical Writer - Service Automation Medasource

Technical Writer American Technology Consulting

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