What You'll Do; Own and drive end-to-end delivery of complex technical programs across; Chewy's; Pet Health; technology stack, from concept through launch and; post-launch optimization; Work with engineers to; cl; a; r; ify; technical; requirements and; then turn those into; milestones and execution plans; Navigate complex system dependencies across customer-facing applications, backend services, and platform infrastructure; Identify risks, tradeoffs, and bottlenecks early; drive mitigation strategies and escalate effectively when needed; Navigate ambiguity to formulate a plan and drive alignment across teams to achieve that plan; Utilize planning mechanisms that balance business impact, engineering capacity, and operational risk; Partner with engineering teams in architecture and design discussions to understand system tradeoffs and inform execution plans ; Establish and drive operational rigor through program reviews, metrics, status reporting, and retrospectives ; Drive clear communication and alignment across technical and non-technical stakeholders, including leadership; What You'll Need; 5+ years of experience as a Technical Program Manager, Program Manager, or similar role delivering large-scale, cross-functional technical initiatives. Proven experience leading multi-team, multi-system programs in a fast-paced, high-growth environment ; Strong technical fluency with distributed systems, APIs, data pipelines, and cloud-based architectures ; Ability to engage in architecture discussions, understand system tradeoffs, and influence technical decision-making ; Experience managing complex dependencies across engineering, product, data, and business stakeholders ; Strong communication skills, with the ability to synthesize complex technical concepts into clear, actionable insights for diverse audiences, including executives ; Highly organized, execution-focused mindset with a strong sense of ownership and bias toward action; Nice to Have; Experience building or scaling customer-facing products in eCommerce or marketplace environments ; Experience in healthcare, pharmacy, or other regulated domains ; Experience working on systems that span both customer-facing experiences and internal platforms; The base salary range for this role is $110,500 - $176,000.00.