NewMLS Technical Specialist - Core Lab Hematology University of Kansas Health SystemMLS Technical Specialist - Core Lab HematologyKansas City, KSIf you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu. The MLS Technical Specialist participates in all departmental responsibilities for comprehensive laboratory.
Inside Sales Specialist Recruiting ModuleInside Sales SpecialistNorth Kansas City, MO$55,000–$80,000Full timeProduct Customization: Work closely with production engineering to tailor products or services to meet customer needs. Communication: Clear verbal and written communication skills are essential for effective interaction with customers and internal teams.
NewMaterial Specialist STS Technical ServicesMaterial SpecialistLiberty, MOIf you are looking for Material Specialist jobs in Liberty, Missouri and have experience with inventory control, material planning, receiving, stocking, data entry, cycle counts or production material support, we encourage you to apply today. This position also supports inventory control, data accuracy, system updates, material handling equipment operation and process improvement initiatives that help maintain efficient material flow across the facility.
NewIntegrated Behavioral Health Specialist University of Kansas Health SystemIntegrated Behavioral Health SpecialistKansas City, KSIdentifies and utilizes all relevant information related to patient's current condition(s) (medical/nursing needs, social work knowledge base, disease process, knowledge of community resources) to assess the patient's psychosocial situation accurately and thoroughly. The Integrated Behavioral Health Specialist will provide direct social work/case management services to patients and/or families and the Care Team to ensure patients receive needed assessments, interventions, support and referrals.
NewElectrician *US AMR-Jones Lang LaSalle Americas, Inc.ElectricianKansas City, KS$57,366.40–$62,899.20p style="text-align:inherit">Computerized Maintenance Management Systems (CMMS), Electrical Control System, Electrical Equipments, Electrical Installations, Electrical Substations, Electrical Systems, Electrical Transformer, Electricity, Emergency Generators, Heat Exchangers, Maintenance Repair, Mechanics, Motors, Preventive Maintenance, Three Phase Power, Time Management, Troubleshooting, Variable Frequency Drives (VFD), Water Systems, Wiring. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
NewSenior Project Controls Specialist UDR Consulting IncSenior Project Controls SpecialistKansas City, MOFull timeWe offer multiple individual and family benefit options including paid time off, medical, dental, life, vision, and disability insurance, and a pre-tax 401 (k) retirement account with Company matching contributions and 100% vesting for eligible participants beginning DAY 1. https://udrconsultingincorporated.applytojob.com/apply/ . Analyze and evaluate schedule management involving the critical path method of scheduling techniques, estimating, project cost management, forecasting and document control.
Field Technical Specialist, Kansas City Impulse Dynamics Germany GmbHField Technical Specialist, Kansas CityKansas City, MO$80,000–$90,000 / yearp>The Field Technical Specialist (FTS) is responsible for supporting the departmental goals and objectives of Technical Operations, as well as internal/external customers with specialized technical training on procedural applications of Impulse Dynamics products. Our approach is to work in true partnership with physicians, affiliated health professionals, and healthcare administrators - providing the consultation, technical expertise, and comprehensive support they need to best serve their patients and communities.
NewField Technical Specialist, Kansas City Impulse DynamicsField Technical Specialist, Kansas CityKansas City, KansasThe Field Technical Specialist (FTS) is responsible for supporting the departmental goals and objectives of Technical Operations, as well as internal/external customers with specialized technical training on procedural applications of Impulse Dynamics products. Our approach is to work in true partnership with physicians, affiliated health professionals, and healthcare administrators – providing the consultation, technical expertise, and comprehensive support they need to best serve their patients and communities.
Seasonal, Operations Technical Specialist (Part Time) H&R BlockSeasonal, Operations Technical Specialist (Part Time)Kansas City, KansasFull timeWorking closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you’ll play a critical role in successful office openings, daily operations, and seasonal closures. Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work.
Midwest Region Technical Specialist Eaton Corporation PlcMidwest Region Technical SpecialistLenexa, KSRemote$99,000–$145,000 / yearIn this role you will: Create specification and technical preference for Crouse-Hinds and B-Line by holding specific product trainings for LED Lighting, Control and Apparatus, Cable Tray, and the rest of the Crouse Hinds and B Line portfolios. Coordinate specification activities and collaborate with ECH direct sales team and agents (if applicable) to achieve the sales objectives, current and new product quotas, and properly implement sales plans.
Technical Support Specialist ICON PlcTechnical Support SpecialistLenexa, KSTechnical Support Specialist helps the site reduce missed actions, improve readiness, support laboratory staff, and allow scientific leaders to stay focused on quality, delivery, clients, and furthering groundbreaking clinical research. Overnight REES freezer/refrigerator alarm response, excursions, follow-up actions, documentation support, and escalation including occasional overnight response when freezer or refrigerator alarms require timely action.
Technical Specialist 3 (Substation) GAI ConsultantsTechnical Specialist 3 (Substation)Overland Park, KansasDevelop and/or revise existing drawings for one-line, physical arrangement, electrical schematics, electrical wiring diagrams, grounding, conduit and wire schedules, bill of materials, site development, battery sizing, and equipment layout, including coordinating with CAD operators to develop organized, quality CAD drawings. Thrive in GAI’s corporate culture that empowers employee advancement with support for career and professional development and engages with staff to build mutual trust and respect and consideration for diverse perspectives, people, experiences, and ideas.
Technical Support Specialist Navanta, LLCTechnical Support SpecialistLenexa, KansasFull timeUnder general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues.
General Liability Technical Specialist (Claim Litigation) TravelersGeneral Liability Technical Specialist (Claim Litigation)Kansas City, KansasThe actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Construction Defect Claim Senior Technical Specialist The Travelers Companies IncConstruction Defect Claim Senior Technical SpecialistKS$94,400–$155,800 / yearThe actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Northland Transportation Liability Technical Specialist The Travelers Companies IncNorthland Transportation Liability Technical SpecialistOverland Park, KS$85,600–$141,200 / yearThe actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country.
General Liability Technical Specialist (Claim Litigation) The Travelers Companies IncGeneral Liability Technical Specialist (Claim Litigation)Overland Park, KS$85,600–$141,200 / yearp>To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Senior Informatics Technical Specialist - Midwest Territory Danaher CorpSenior Informatics Technical Specialist - Midwest TerritoryKansas City, KSRemote$36–$45 / hourThe Senior Informatics Technical Specialist will be Beckman Coulter's front-line contact with customers in delivering a software product that bridges laboratories' information systems and their analytical instrumentation and fills key gaps in data management functionality by using expert decision logic to facilitate the management of samples and the delivery of results. The Specialists will interact with customers' laboratory and IT personnel to craft effective solutions, perform installation and integration work to facilitate highly automated laboratory operations, and provide customized consulting services to ensure ongoing customer satisfaction.
Sr. Technical Specialist - Workers' Compensation Claims Major Case Unit, VA & MN American International Group Inc (AIG)Sr. Technical Specialist - Workers' Compensation Claims Major Case Unit, VA & MNLenexa, KSManage indemnity, medical and legal aspects of highest valued, complex WC claims, for Virginia (VA), Minnesota (MN) and other jurisdictions, through use of various resources available (i.e., utilizing medical management services in controlling medical treatment as necessary, coordinating independent medical evaluations where appropriate). Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience.
Technical Support Specialist PARK UNIVERSITYTechnical Support SpecialistParkville, MOCustomer Support - Perform on-site and/or remote installation, configuration, maintenance, monitoring, analysis, diagnosis, and resolution of complex technical problems for end-users, and recommend and implement corrective solutions, including off-site repair or coordination for remote/hybrid users as needed, for hardware and software owned by Park University. Collaboration - Collaborate with network administrators, system administrators, and other IT staff to ensure efficient operation of the University's hardware computing environment and administer and resolve issues with associated end-user workstation and classroom networking/AV issues.
Technical Support Specialist - Evening Relativity ODA LLCTechnical Support Specialist - EveningKS$54,000–$80,000 / yearRequired Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.
Clover Technical Support Specialist Fiserv IncClover Technical Support SpecialistKS$36,500–$53,475 / yearDiagnose and resolve hardware, firmware/app versions, peripherals (printers, scanners, cash drawers, displays), and networks (Wi‑Fi/Ethernet); verify configurations and compatibility; execute fixes using remote diagnostics and web portal tools. 2+ years' supporting POS or payments in a merchant-facing environment (payment processing, EMV, peripherals, device lifecycle) or equivalent hands-on POS troubleshooting experience.
National Technical Specialist - Dams, Levees, Hydraulic Structures, & Coastal Infrastructure Freese and Nichols IncNational Technical Specialist - Dams, Levees, Hydraulic Structures, & Coastal InfrastructureOverland Park, KSKey responsibilities and expectations for this role include: Technical leadership: Serve as a senior technical advisor, technical lead, or quality reviewer on complex water resources design assignments, including high-hazard dams, levees, flood risk reduction systems, spillways, outlet works, hydraulic structures, canals, coastal structures, bank protection, and related appurtenances. Technical areas extensively used in the practice include civil engineering, structural engineering, geotechnical engineering, hydraulics engineering, coastal/ocean engineering, numerical modeling, risk-informed decision making (RIDM), risk-informed design (RID), construction document preparation, and construction management.
Food Service Equipment Technical Support Specialist (Remote) The WebstaurantStore IncFood Service Equipment Technical Support Specialist (Remote)KSRemotep>You''ll be a great fit if you: Exude problem-solving skills & technical proficiency - you can effectively and efficiently identify, diagnose, and resolve technical issues & you have in-depth knowledge of refrigeration systems and food service equipment, with a strong understanding of their operation, maintenance, and troubleshooting. Ready Kitchen Warranty is seeking an experienced Food Service Equipment Technical Support Specialist (Remote Technical Support) with a strong background in commercial kitchen equipment, including both hot-side and refrigeration food service equipment.
Flow Technical Specialist MAWD Pathology GroupFlow Technical SpecialistLenexa, KSIdentify problems that may adversely affect test performance or reporting of test results and either correct the problem or immediately notify the general supervisor, technical supervisor, or director. Troubleshoot instrument malfunctions, inform Laboratory Director or pathologist of the problem, and call manufacturer's representative for assistance with troubleshooting as needed.
Senior Technical Training Specialist Lumos Networks Corp.Senior Technical Training SpecialistKansas City, MO$74,329–$92,925 / yearThis role facilitates complex training for experienced operations specialists, NOC analysts, and engineers, serves as a project manager for assigned technical training initiatives, and mentors junior training specialists while collaborating with cross-functional subject matter experts to continuously enhance training effectiveness and accuracy. About Segra: Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability.
Medical Lab Scientist Technical Specialist - Chemistry The University of Kansas Health SystemMedical Lab Scientist Technical Specialist - ChemistryKansas City, KSIf you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu. Assists with departmental management tasks including, but not limited to the following: a) Maintains an adequate inventory of all supplies and reagents as assigned.
MLS Technical Specialist - Core Lab Hematology The University of Kansas Health SystemMLS Technical Specialist - Core Lab HematologyKansas City, KSIf you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu. Position Summary / Career Interest: The MLS Technical Specialist participates in all departmental responsibilities for comprehensive laboratory.
TECHNICAL PUBLICATIONS SPECIALIST Custom Truck One Source IncTECHNICAL PUBLICATIONS SPECIALISTKansas City, MOWith sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. The Technical Publication Specialist will assist in the responsibility for both the daily operations and the ongoing improvement of the company's technical publications to help support communication across the organization and to the customers.
Technical Services Specialist - Public Library Kansas City Kansas Public SchoolTechnical Services Specialist - Public LibraryKansas City, KSJob Goal: The Technical Services Specialist supports the daily operations of the Collection Services Department by ordering, processing and copy cataloging materials, verifying orders, and maintaining inventory. About Kansas City, Kansas Public Library: Kansas City, Kansas Public Library (KCKPL) serves Wyandotte County, a community in Northeastern Kansas with a population of around 170,000, through five library branches and three mobile libraries.
Specialist, Analytical Technical Solutions (ATS) Merck & Co IncSpecialist, Analytical Technical Solutions (ATS)De Soto, KS$87,300–$137,400 / yearKnowledge of method development and characterization of protein therapeutics using various analytical techniques, including liquid chromatography (HPLC/UPLC/FPLC, size exclusion chromatography, LC-MS), SDS-PAGE, Western blot, UV-Vis spectrophotometry, particle size by DLS or equivalent and capillary electrophoresis (CE-SDS). This role involves working in regulated and/or non-regulated environment performing and supporting method development, validation and transfer activities from R&D to QC, from external sites or site-to-site.
Technical Sales Specialist International Flavors & Fragrances IncTechnical Sales SpecialistKSp>Food Ingredients: Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers. We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.
Principal Specialist, Product and Technical Service RTX CorpPrincipal Specialist, Product and Technical ServiceLenexa, KS$118,269–$164,000 / yearAlternatively, must possess at least a masters degree or its equivalent in Electrical Engineering, Mechanical Engineering, Industrial Engineering or a related field and 3 years of experience as a Design Engineer or Product Support Engineer or related role would be acceptable. • Must possess at least a bachelors degree or its equivalent in Electrical Engineering, Mechanical Engineering, Industrial Engineering or a related field and 5 years of progressive experience as a Design Engineer or Product Support Engineer or related role.
Technical Service Specialist, Data Centers Aggreko LtdTechnical Service Specialist, Data CentersMORemote$115,000–$165,000 / yearRobust technical training programs, in person and virtual, on diesel, gas, compressed air, electrical, controls, oil free air compressors, HVAC, microgrid & storage and more. You'll be responsible for troubleshooting, maintaining, and repairing power generators, HVAC, and industrial equipment and working closely with the Data Centers sales team.
Training Specialist & Technical Writer - (Data Center Cooling Solutions) nVent Electric PlcTraining Specialist & Technical Writer - (Data Center Cooling Solutions)MORemote$76,000–$141,100 / yearWe provide a broad benefits package with meaningful programs for eligible full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
Technical Product Support Specialist II Thermo Fisher Scientific IncTechnical Product Support Specialist IILenexa, KSStay updated on new product introductions, technologies, market changes, competitors' products, and new customer applications. Join our enthusiastic team and excel in a dynamic environment where your demonstrated expertise will be highly regarded and your professional development will be cultivated.
National Technical Specialist- Ecosystem Restoration Freese and Nichols IncNational Technical Specialist- Ecosystem RestorationOverland Park, KSEquivalent professional credentials demonstrating advanced expertise in ecological restoration, environmental science, or water resources (e.g., Certified Ecological Restoration Practitioner, Professional Wetland Scientist, Certified Floodplain Manager, Envision Sustainability Professional, LEED-Accredited Professional). 10+ years of progressive experience with recognized expertise in ecosystem and stream restoration, watershed-scale restoration planning, geomorphic assessment, sediment transport modeling, wetland and stream restoration design, and development of nature-based solutions to address flooding and erosion.
Technical Sales Specialist Thermo Fisher Scientific IncTechnical Sales SpecialistLenexa, KSWe provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. In this field-based role, you'll develop and maintain strategic relationships with key decision makers, from lab managers to executives, while working across our organization to provide exceptional customer experiences.
NewForward Support Team Technical Lead Military Contractors, Government Contractors in Charleston SCForward Support Team Technical LeadLeavenworth, KansasPosition Title: Forward Support Team Technical Lead (LCAT: Technical Support Specialist) Position Location: Ft. Leavenworth, KS Description: Liberty is seeking a Forward Support Team Technical Lead supporting MCTP at Fort Leavenworth, Kansas. Oversee installation, configuration, and maintenance of mission command networks and hardware (CPCE, GCCS-A, FBCB2/BFT, CPOF, AFATDS, JADOCS, DCGS-A, AMDWS, TAIS, ICSF, BCCS, VBS3, GEOINT Workstations).
NewSkillBridge: Construction Technical Representative - Benesch BufferSpringsSkillBridge: Construction Technical Representative - BeneschKansas City, KansasThis role offers significant upward mobility within Benesch, starting as a Construction Technical Representative I and progressing to higher levels, including Construction Technical Specialist and Construction Technical Manager. Benesch, a leading civil engineering and infrastructure firm, has partnered with BufferSprings to offer a hands -on DoD SkillBridge internship for military -connected talent preparing to separate from active duty.
Event Senior Technical Lead, Audio Visual (Video) - Loews Kansas City - $750 Sign On Bonus! Encore Group (USA) LLCEvent Senior Technical Lead, Audio Visual (Video) - Loews Kansas City - $750 Sign On Bonus!Kansas City, MOFor more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx). For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths.
Event Senior Technical Lead, Audio Visual - Loews Kansas City Encore Group (USA) LLCEvent Senior Technical Lead, Audio Visual - Loews Kansas CityKansas City, MOClick to review the requirements: https://tinyurl.com/yaznwvk7 • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: https://jobs.encoreglobal.com/en/career-paths.
I. T. Technical Support Recovery Management CorpI. T. Technical SupportIndependence, MO$20–$26 / hourWe sell this inventory in our well-known, local retail store (10,000+ transactions/week), on-site bid sale (1,400+ bid lots/week), and online via eBay (3,300+ listings/week). After an initial familiarization period, you'll be the primary resource to ensure continuity of computer systems services for approximately 500+ users at our Headquarters/Processing Center.
Technical Support Team Travel Coordinator Booz Allen Hamilton IncTechnical Support Team Travel CoordinatorLeavenworth, KS$48,000–$98,000 / yearAs the Technical Support Team (TST) Travel Coordinator, you'll provide administrative and logistical support using the Defense Travel System to ensure personnel travel for Warfighter Exercises (WFX) and other training events. Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
NewVP, Global Support & Technical Success Gainsight, Inc.VP, Global Support & Technical SuccessKS$225,000–$255,000 / yearIn this role, you'll play a key role in protecting Gainsight's customer base and gross revenue retention by leading a world-class global support organization that resolves customer issues quickly, scales intelligently through AI, and surfaces systemic patterns back to the business. Partner with the CS leadership team on the Staircase alert framework to ensure that customers showing early signs of friction get proactive attention, not just reactive response, with clear visibility into which signals are being actively managed.
Technical Solution Architect - Procurement / Supply Chain Accenture PlcTechnical Solution Architect - Procurement / Supply ChainOverland Park, KSAcenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. Key Responsibilities: Support our Sales Team as Technical Solution Architect in pre-sales / RFP processes involving multiple technologies: Manage/ Coordinate involved technology teams in on- and offshore locations across all aspects of technology relevant to the opportunity.
Technical Product Coordinator Multivac IncTechnical Product CoordinatorKansas City, MOEducation/Experience: Bachelor's degree in marketing, business, engineering, or related field and five years of experience in capital equipment sales, marketing, product management or related technical field; or equivalent combination of education and experience. This role ensures smooth internal execution of product‑related activities by coordinating documentation, supporting product launches, and facilitating communication between TPSs and internal stakeholders.
Sr Mainframe Technical Consultant Broadcom IncSr Mainframe Technical ConsultantRemote Location, KSRemote$106,900–$171,000 / yearDisplaying a broad range of disciplines, environments, and best practices within the mainframe operations practice, or the individual may possess skills and highly technical experience in Broadcom Software mainframe products, e.g., SYSVIEW, OPS/MVS, NetMaster, Mainframe Application Tuner, etc., that is, a specialist of the highest technical caliber. Overall, this position is responsible for delivering positive, quantifiable results for Broadcom, measured across five primary areas: Customer Focus: Effectively and compellingly communicate Broadcom's key capabilities to address customer and partner needs.
ArcGIS Utility Network Technical Architect Accenture PlcArcGIS Utility Network Technical ArchitectOverland Park, KSWithin Accentures Utilities Practice, We use our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty. The ArcGIS Utility Network Technical Architect will serve as the senior technical authority guiding both our client team and the Accenture development teams through the definition, design, and implementation of Esri's ArcGIS Utility Network.
Payments Technical Architecture Senior Manager Accenture PlcPayments Technical Architecture Senior ManagerOverland Park, KSWe are: Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.