Ability to effectively perform specialized clerical and computerized work involved in the receipt, processing and review of building permit applications and in the issuing of building and related permits; read, understand, implement and explain specialized information, materials and documents; perform assigned clerical work with speed and accuracy; perform routine and complex arithmetic calculations with speed and accuracy; operate a variety of modern office and other specialized equipment; maintain and utilize designated specialized computer software; effectively perform computerized data entry, data organization and records access; interpret and apply established City Policies and governmental guidelines and regulations; compile and summarize data and prepare reports, statements or logs; use initiative and exercise independent judgement; establish and maintain accurate records; acquire and maintain level of knowledge required for satisfactory job performance; communicate effectively; establish, maintain, and promote positive and effective working relationships with employees, other agencies, and the public; demonstrate an enthusiastic, resourceful, and effective customer service attitude; provide lead direction and training to other clerical employees. Knowledge of the building permit process, and of how planning and building functions interrelate amongst themselves and to other City departments and external organizations; building construction practices and materials; applicable local, state, and federal codes, regulations, and requirements; modern office practices and procedures; modern office equipment including computers and computerized recordkeeping systems; filing, indexing and cross-referencing methods; correct English usage, spelling, grammar and punctuation; report preparation.