Decision quality, priority setting, directing others, process management, confronting direct reports, perseverance, approachability, self-knowledge, customer focus, organizing, composure, managing diversity, problem solving, integrity and trust, listening, motivating others and written communication. This includes working knowledge of and ability to effectively use hand tools, power tools, volt/ohm meter, oscilloscope, PLC and HMI programming software, AC and DC drives software, panel view software, a personal computer, and Microsoft Office applications.