Customer Experience (40%) The master of storytelling, connect with customers and understand their needs and projecting products into their world Craft the exceptional and personalized customer journey with Aesop's unique approach, from a warm welcome and genuine engagement to thoughtful product demonstrations and regimen building Confidently lead customers to the sink/fragrance area with their hands, body and words and demonstrates recommended products on the customer's hand Ensure a memorable departure and build lasting relationship, through attentive service, offer full regimens to provided samples and conclude the interaction with a warm invitation to return Embody Aesops values in all actions, seeking support for continuous improvement. What's on offer Hourly rate $20.50 Monthly Incentive Program - eligible for Monthly Incentive Program based on sales performance for the month Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products) Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)