Chesapeake, Virginia1 day ago
Training and DocumentationProvide practical guidance, basic user training, and orientation to help field and office users navigate common tasks, follow documented procedures, and escalate more complex questions when needed for field technology, mobile tools, field applications, and core business systems used by operations teams, such as HCSS HeavyJob, HCSS E360, CMiC, Microsoft 365, and related platforms. The Field Technology Support Analyst is responsible for the following: Field Technology SupportProvide responsive, daily support for field technology and application requests, incidents, and problems via phone, incident management systems, support chat channels, and direct engagement with jobsite users.