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A leading global information services company is seeking an Associate Director of Technology Sales Support to provide strategic leadership to sales support teams. Ideal candidates will possess a Bachelor's degree and have extensive experience in leading teams and driving performance.

A leading global information services company is seeking an Associate Director of Technology Sales Support to provide strategic leadership to sales support teams. You'll oversee technical support initiatives and ensure alignment with company sales goals. Ideal candidates will possess a Bachelor's degree and have extensive experience in leading teams and driving performance. This role offers competitive compensation, a remote schedule, and comprehensive benefits.#J-18808-Ljbffr

At Wolters Kluwer, we excel at creating content solutions for use in a professional context in the fields of health, corporate services, finance, tax, accounting, law, regulation, and education. We are professionals serving professionals and are committed to delivering essential content, software, and services to help our customers make their most critical business decisions. Utilizing the latest in information technology, we ensure that our customers have the solutions they need, when they need them, and in the media best suited to their requirements. When we achieve this, we deliver on our goal of being the market leader in content in context. Partners in Innovation Wolters Kluwer professionals are continuously engaged in an ongoing exchange of expertise and ideas with our customers about their work. This partnership in innovation is at the heart of meeting our commitment to the lawyers, doctors, nurses, tax advisors, teachers, and business executives we serve. Knowledge of their professional workflows and the ability to apply emerging technologies to make them more efficient and productive are at the heart of this partnership. Leading Positions and Brands Strong market positions are very important to our business strategies at Wolters Kluwer, and we value the leading positions we hold in most of our markets. Across all of our markets, we own strong, enduring brands in North America such as Adis International, Aspen Publishers, Bankers Systems, CCH, ClineGuide, CT Corporation, Kluwer, Facts & Comparisons, IFI Claims, Lippincott Williams & Wilkins, Loislaw, Medi-Span, Ovid Technologiesand Skolar. These brands have promised and delivered high quality information for decades, and we are committed to continuing to do everything necessary to earn, retain, and expand leadership positions in our selected markets.

Wolters Kluwer

Remote Associate Director, Technology Sales & Solutions

Leadership

Sales

Sales Strategy

Sales Support

Solution Sales

Team Lead/Manager

Technical Support

Technology Sales

Hire Recruits

FULL_TIME

YEAR

The Client Technology Advisor is the face of Hansen Gress to each client portfolio, responsible for understanding their business deeply, translating their goals into technology roadmaps, and ensuring the services we deliver create real, measurable value. As we continue to grow, we are seeking a Client Technology Advisor to serve as the strategic technology voice for our clients—building trusted, long-term relationships that drive both client success and company growth.

Hansen Gress is a fast-growing, Alaska-based Managed Services Provider with deep roots in Juneau and active expansion into Anchorage. We’re 26 people today, scaling quickly, and investing in the leadership capacity needed to grow sustainably and serve our clients with consistency and excellence. We are not a corporate machine, and we don’t want to be. We run lean, trust our team, and believe in leadership that works with the team, not above it. We are relationship-first, execution-focused, and allergic to bureaucracy.  What We’re Looking For As we continue to grow, we are seeking a Client Technology Advisor to serve as the strategic technology voice for our clients—building trusted, long-term relationships that drive both client success and company growth.This role sits at the intersection of technology strategy and client relationship management. The Client Technology Advisor is the face of Hansen Gress to each client portfolio, responsible for understanding their business deeply, translating their goals into technology roadmaps, and ensuring the services we deliver create real, measurable value.You will work closely with the Director of Customer Experience and our service delivery teams to bridge the gap between what clients need and what we provide—while championing the client’s voice internally at every turn. What You’ll Do Client Relationship Ownership<ul><li>Manage client relationships as the primary “face of the MSP” for your assigned portfolio.</li><li>Build trusted advisor relationships with client leadership, understanding their business goals, challenges, and technology vision.</li><li>Maintain a reputation for regular, clear, proactive communication with both clients and internal Hansen Gress staff.</li><li>Establish and lead consistent communication rhythms—including QBRs, strategic planning conversations, and check-ins—that keep clients engaged and informed.</li></ul>Technology Strategy & Advisory<ul><li>Serve as the fractional CIO for client organizations: translate business goals into practical technology strategies and multi-year roadmaps.</li><li>Provide guidance on technology investments, vendor decisions, cybersecurity posture, and IT governance appropriate for each client’s size and industry.</li><li>Help clients understand risk exposure and make informed decisions about their technology environment.</li><li>Act as the bridge between client leadership and Hansen Gress technical teams—translating complexity into clarity.</li></ul>Account Management & Retention<ul><li>Own and consistently improve a documented, repeatable account management process for your portfolio.</li><li>Drive client retention, satisfaction, and growth through proactive relationship stewardship.</li><li>Maintain accurate pipeline data for annual renewals, right-sizing opportunities, and project opportunities.</li><li>Identify and pursue expansion opportunities where additional Hansen Gress services would deliver genuine client value.</li><li>Serve as an escalation point for client concerns, resolving issues with urgency and professionalism.</li></ul>Financial & Legal Awareness<ul><li>Provide guidance to clients around technology budgeting, cost optimization, and contract considerations.</li><li>Maintain awareness of revenue health across your portfolio and flag risks to client retention or account contraction.</li><li>Partner with internal leadership on pricing, contract renewals, and account-level financial decisions.</li></ul>Internal Collaboration & Accountability<ul><li>Demonstrate ownership, teamwork, clear communication, and professionalism as a Client Technology Advisor and representative of Hansen Gress.</li><li>Partner with the Director of Service Delivery and technical teams to ensure client expectations align with operational execution.</li><li>Contribute to internal process improvement by sharing client feedback and identifying patterns across your portfolio.</li><li>Document client environments, preferences, and relationship history so knowledge is never siloed.</li></ul> Who You Are <ul><li>You have 5+ years of experience in account management, client success, or technology advisory roles—ideally within an MSP or IT services environment.</li><li>You understand the full client lifecycle and can move fluidly between relationship conversations and technology strategy discussions.</li><li>You have a track record of building long-term client trust and translating that trust into measurable retention and growth.</li><li>You're comfortable in a consultative sales role—whether that's right-sizing a client's account, building the case for an enterprise risk product, or convincing a skeptical client that a critical project can't wait. You know how to create urgency without pressure and turn trust into action.</li><li>You’re an exceptional communicator who can simplify technical complexity for non-technical audiences and set clear expectations at every turn.</li><li>You bring structure to client relationships—creating repeatable processes, communication rhythms, and documentation standards that scale.</li><li>You’re hands-on when needed and step in directly to support clients and team members alike.</li><li>You are detail-oriented and financially fluent — comfortable working across client invoices, rates, seat counts, and service efficiencies to ensure every account is accurately scoped and optimally structured.</li><li>Living in Alaska is either a passion of yours or a dream you want to fulfill. We are looking for someone who is “all in” on Alaska and also fits the position and our company.</li></ul> What You’ll Need <ul><li>Ability to pass a basic background check for airport security badging.</li><li>Valid driver’s license (or willingness to get one) and the ability to drive. Driver policies apply.</li><li>Must be based in Alaska. Juneau preferred, or ability to spend significant time in Juneau.</li><li>This role requires regular face-to-face collaboration in Juneau, Anchorage, and other Alaska communities.</li><li>Remote work flexibility within Alaska.</li><li>This is NOT a fully remote position.</li></ul> What’s In It For You <ul><li>Full-time role </li><li>Salary: $110,000–$120,000 a year, depending on experience </li><li>Health insurance (with vision coverage) </li><li>Retirement plans </li><li>Mobile device plan reimbursement </li><li>Flexible scheduling policy </li><li>Relocation assistance </li><li>Work in <a href="https://www.youtube.com/channel/UCubHdUy_4Y9UOaEinJmW4Xg" rel="nofollow noopener noreferrer" target="_blank">Juneau</a>, where meaningful work meets stunning nature with mountains, trails, and ocean right outside your door. </li></ul> Why You’ll Want to Work with Us  Employee satisfaction and growth are important to us! We are committed to helping employees dedicate part of their paid time to personal growth through courses and certifications relevant to their specific interests, research and development, and team-building opportunities. <a href="https://www.hansengress.com/careers/#quotes" rel="nofollow noopener noreferrer" target="_blank">See what else our current employees have to say.</a>      Hansen Gress is committed to equal treatment and opportunities for all employees and job applicants. We are dedicated to building an inclusive and diverse company and have no tolerance for discrimination or harassment. We strive to provide meaningful opportunities for all, particularly those who have been traditionally marginalized in tech fields. Powered by JazzHR

MSP Hire, Inc.

Client Technology Advisor (vCIO)

Airport Security

Background Investigation

Billing

Budgeting

Communication Skills

Consultative Sales

Cost Control

Customer Escalations

Customer Experience

Customer Relations

Customer Relationship Management (CRM)

Customer Retention/Renewal

Customer Satisfaction

Customer Support/Service

Customer/Client Research

Data Quality

Detail Oriented

Documentation Standards

Driver's License

IT Governance

Internet Security

Mobile Devices

People Management

Pricing

Process Development

Process Improvement

Reimbursement

Research & Development (R&D)

Resolve Customer Issues

Retirement Plan

Right-Sizing

Risk

Sales Management

Sales Pipeline

Service Delivery

Stewardship

Strategic Planning

Team Player

Technical Strategy

Vehicle Driving

partner JazzHR

OTHER

COMPENSATION & BENEFITS: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Job Description SUMMARY: The Director FP&A Technology leads the technology finance team in the execution of the management of K12 corporate finance activities. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. <ul><li>Serve as a strategic finance partner to Technology Senior Management </li><li>Translate financial results into operational insights and recommended actions </li><li>Assist in the direction of the financial management as it relates to enterprise roadmaps and staffing </li><li>Lead monthly and quarterly close processes for technology organization </li><li>Support executive decision-making through financial modeling and tradeoff analysis </li><li>Quantify impacts of investment changes, and cost reduction initiatives </li><li>Define and track key performance indicators and unit economics for technology investment spend </li><li>Develop metrics for return on investment and business outcomes for enterprise investments </li><li>Oversee the risk analysis and management process; </li><li>Translate product and technology roadmaps into long range financial plans </li><li>Partner with technology leadership to assess financial impact of roadmap changes, timing shifts, and prioritization decisions </li><li>Support investment decisions, including new product development, enhancements, and system decommission roadmaps </li><li>Monitor workforce hiring progress, attrition, and capacity constraints; provide actionable insights to leadership </li><li>Lead business case analyses to evaluate build vs. buy vs. outsource decisions </li><li>Track utilization and optimizing licensing costs in partnership with procurement and technology </li><li>Oversee and manage the work and activities of all technology finance staff; </li><li>Lead, mentor, and develop a high-performing FP&A team supporting technology functions </li><li>Ensure alignment with accounting policies and audit requirements </li><li>Partner with accounting to ensure proper treatment of software development costs (CapEx, SaaS deferred, OpEx) </li><li>Monthly forecast capitalization and amortization impacts </li><li>Support vendor negotiations and contract renewal planning </li></ul> Supervisory Responsibilities: Directly supervises 3 - 8 Full-time Equivalent (FTE) regular employees and/or contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. MINIMUM REQUIRED QUALIFICATIONS: <ul><li>Ten (10) years of public accounting and financial reporting and analysis experience AND </li><li>Three (3) years of experience managing people OR </li><li>Equivalent combination of education and experience </li></ul> Certificates and Licenses: None required. OTHER REQUIRED QUALIFICATIOS: <ul><li>Understanding of accounting processes, procedures and internal controls </li><li>Strong research and analysis skills </li><li>Able to work well as part of a team cross functionally </li><li>Critical thinking and problem solving skills </li><li>Customer service orientation </li><li>Possess very good communication skills - written and verbal </li><li>Excellent time management and organizational skills </li><li>Highly proficient in Microsoft Excel and Word </li><li>Ability to travel 10% of the time </li><li>Ability to clear required background check </li></ul> DESIRED QUALIFICATIONS: <ul><li>Advanced degree in related field </li><li>Experience with Oracle Enterprise Resource Planning (ERP) systems </li></ul> COMPENSATION & BENEFITS: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $154,241.00 - $205,655.0. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location,

Stride, Inc.

Director FP&A Technology

Broadbean

ADAPTED_NOW

As the M&A Post Merger Systems Integration Lead, you will operate at the intersection of strategy, enterprise applications, data, technology integration, and large-scale transformation—helping UKG evolve its front‑office and back‑office technology landscape, especially during periods of rapid growth and mergers & acquisitions (M&A). We partner across Engineering, Enterprise Architecture, Corporate Development, Finance, Revenue Operations, Customer Success, Data & Analytics, and Enterprise Solutions and Experience (ESE) to: • Integrate acquired companies and products into UKG’s enterprise business application ecosystem.

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. The decisions you make, the products you influence, and the experiences you shape all contribute directly to how organizations run their businesses and care for their people. As the M&A Post Merger Systems Integration Lead, you will operate at the intersection of strategy, enterprise applications, data, technology integration, and large-scale transformation—helping UKG evolve its front‑office and back‑office technology landscape, especially during periods of rapid growth and mergers & acquisitions (M&A). You will influence end‑to‑end business applications across Salesforce Sales Cloud, Service Cloud, Experience Cloud, Microsoft Dynamics 365, Zuora RevPro, and the Enterprise Data Warehouse (EDW). This includes discovery, design, build, test, data migration, and ongoing integration of acquired companies into UKG’s enterprise systems. Your contributions will shape how UKG operates, scales, and delivers operational excellence. About the Team The Strategy & Transformation organization owns the vision, roadmap, governance, and delivery of critical enterprise systems spanning revenue, service, finance, data, and operations. We partner across Engineering, Enterprise Architecture, Corporate Development, Finance, Revenue Operations, Customer Success, Data & Analytics, and Enterprise Solutions and Experience (ESE) to: • Integrate acquired companies and products into UKG’s enterprise business application ecosystem. • Modernize quote‑to‑cash, service, and financial systems across Salesforce, D365, RevPro, and EDW. • Design and govern end‑to‑end system architecture, integrations, data flows, and domain models. • Ensure readiness, adoption, compliance, and operational stability across functional stakeholders. Our team thrives on solving complex business and technology challenges with clarity, rigor, collaboration, and strong product ownership. About the Role As the M&A Technology Integration Lead, you will own the strategy, roadmap, architectural alignment, backlog, and execution for integrating into one or more major enterprise platforms—including Salesforce, D365, Zuora RevPro, and EDW—while leading end‑to‑end integration initiatives tied to M&A. You will: • Lead full lifecycle delivery: discovery, design, requirements, architecture, implementation, testing, migration, and release. • Drive major backlog integrations into UKG’s enterprise landscape across Sales, Service, CPQ, Order‑to‑Cash, Core Financials, and EDW. • Define integration strategy, solution architecture, data model design, and cross‑platform interoperability. • Own and prioritize the Salesforce and/or Core Financials product backlogs, ensuring maximum business value. • Lead complex, multi‑system programs with significant functional depth and cross‑organizational impact. This role demands deep systems expertise, strong product leadership, architectural understanding, and the ability to drive outcomes across a highly matrixed environment. Responsibilities - Translate business needs into epics, user stories, specs, and data mappings. - Lead multiyear integration strategy and roadmap across enterprise platforms. - Drive M&A assessments and end to end integration across CRM, CPQ, O2C, financials, revenue recognition, and analytics. - Define architecture, data flows, integration patterns, and technical standards. - Oversee Agile delivery, testing, data validation, and operational readiness. - Own Salesforce and D365 backlogs; lead design, enhancements, and integrations. - Ensure data quality, reporting accuracy, and EDW alignment. - Govern complex programs, risks, communication, and cross functional alignment. About You Basic Qualifications • 10+ years of experience in Product Management, Product Ownership, Enterprise Applications, Program Management, or Business Systems leadership. • Deep expertise in Salesforce Sales Cloud, Service Cloud, CPQ, Experience Cloud, Dynamics 365, Zuora RevPro, MuleSoft, Informatica/ETL, and Enterprise Data Warehouse concepts. • Demonstrated leadership of large‑scale system integrations, including M&A technology integration. • Strong ability to write detailed requirements, functional specs, data mappings, and acceptance criteria. • Experience testing cross‑platform configurations, integrations, and data flows. • Strong communication, stakeholder management, and decision‑making skills. • Proven ability to operate in complex, ambiguous, and fast‑moving environments. Preferred Qualifications • Experience leading global product implementations across multiple regions. • Knowledge of end‑to‑end quote‑to‑cash architecture across CRM → CPQ → Billing → ERP → RevRec. • Expertise in EDW design patterns, KPIs, metrics, and data validation. • Salesforce, D365, MuleSoft, Informatica, PMP, CSPO/PSPO, or similar certifications. You are a strategic, systems‑thinking product leader who thrives in complexity. You bring: • A balanced mindset across strategy, delivery, architecture, and data. • An influential, collaborative leadership style. • A strong ownership mentality with clear accountability. • Ability to simplify complex, multi‑system problems into actionable plans. • Curiosity, resilience, and a commitment to continuous improvement. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $163,900.00 to $235,550.00 USD. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Technology Jobs in Juneau, AK

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Technology Jobs in Juneau, AK

Remote Associate Director, Technology Sales & Solutions Wolters Kluwer

Client Technology Advisor (vCIO) MSP Hire, Inc.

Director FP&A Technology Stride, Inc.

Sr. Principal M&A Technology Integration Lead UKG

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