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Health & Wellness: Multiple medical plan options, dental & vision coverage, life insurance, long- and short-term disability, and optional supplemental plans (critical illness, accident, hospital indemnity, dependent life). From our facilities in Virginia, Washington, North Carolina, Pennsylvania, Massachusetts and beyond, we deliver outage services, advanced nuclear fuel technologies, and next-gen reactor innovations that keep the lights on.

YEAR

Why This Role Is Critical:
Shape the Future of Clean Energy Technology! The demand for carbon-free energy is accelerating—and so is our mission. At Framatome, we’re driving innovation that powers millions of homes while advancing sustainable nuclear energy solutions.  As an Enterprise Technology Infrastructure Lead, you’ll help to lead the backbone of a high-performing, mission-critical technology environment.

What You’ll Do Day-To-Day:
<div><ul><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Strategic Project Management: Direct and coordinate high-impact infrastructure projects spanning information systems, customer service, and cybersecurity.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Operational Excellence: Oversee the company’s Help Desk and customer service functions, ensuring rapid and effective resolution for all end-user needs.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Performance Monitoring: Maintain peak system integrity by monitoring infrastructure performance and proactively identifying areas for optimization.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Security & Compliance: Enforce rigorous security standards and procedures during the design and implementation of all IS technologies to protect critical assets.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Global Alignment: Recommend and implement infrastructure upgrades that drive business efficiency and ensure seamless alignment with the worldwide Framatome Group.</li></ul></div><div> </div>

What You'll Bring:
<ul><li style="margin:0in 0in 0in 0px;line-height:115%;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Bachelor’s Degree in Computer Science, Engineering, Business, or a related field. (Equivalent professional experience may be considered in lieu of a degree).</li><li style="margin:0in 0in 0in 0px;line-height:115%;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">A minimum of 10 years of progressive experience in Information Systems.</li><li style="margin:0in 0in 0in 0px;line-height:115%;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Proven track record in executive-level IS leadership, with experience managing dynamic and complex organizational structures.</li><li style="margin:0in 0in 0in 0px;line-height:115%;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Deep expertise in managing large-scale, complex networks utilizing Cisco LAN/WAN technologies and advanced firewall security.</li><li style="margin:0in 0in 0in 0px;line-height:115%;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Significant experience leading multi-disciplinary teams, including workstation support, help desks, and IS asset management.</li><li style="margin:0in 0in 0in 0px;line-height:115%;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Expert-level knowledge of diverse corporate business functions and the ability to align IT strategy with overall business goals.</li><li style="margin:0in 0in 10pt 0px;line-height:115%;font-size:12pt;font-family:'arial' , 'helvetica' , sans-serif">Exceptional interpersonal skills with the ability to lead, motivate, and influence change across all levels of a global organization.</li></ul>

Total Rewards Package:
<ul style="margin-top:0in"><li>Salary: $130,000-$176,000 and may also include annual incentives and performance bonuses. The base salary range is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.</li><li>Health & Wellness: Multiple medical plan options, dental & vision coverage, life insurance, long- and short-term disability, and optional supplemental plans (critical illness, accident, hospital indemnity, dependent life).</li><li>Retirement: 401(k) with employer match.</li><li>Paid Time Off: Up to 3 weeks of vacation, 8 sick days, and 13 paid holidays annually.</li><li>Extra Perks: Lifestyle spending account, employer paid mental health support, education reimbursement, professional development opportunities, adoption assistance, parental leave, and employee assistance programs.</li></ul>

About Framatome:
Framatome has been shaping the future of nuclear energy in the U.S. for more than 60 years. Framatome Inc. is headquartered in Lynchburg, Virginia, with more than 2,400+ employees across North America supporting nearly every nuclear plant in the nation. From our facilities in Virginia, Washington, North Carolina, Pennsylvania, Massachusetts and beyond, we deliver outage services, advanced nuclear fuel technologies, and next-gen reactor innovations that keep the lights on. At Framatome, you will join a global team committed to creating reliable, carbon-free energy. Here, you can:<ul style="margin-top:0in"><li>Solve complex nuclear challenges that directly impact the climate.</li><li>Build your career through technical fellowships, leadership roles, and global opportunities.</li><li>Do your best work in a culture that values safety, innovation, and well-being.</li></ul> Framatome is an Equal Opportunity / Affirmative Action Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Offers are contingent on background check and drug screen (where applicable). Positions may involve access to information subject to U.S. export control regulations; applicants must meet eligibility requirements (see <a href="https://www.ecfr.gov/current/title-10/chapter-III/part-810/appendix-Appendix%20A%20to%20Part%20810" rel="noopener nofollow noreferrer" target="_blank">DOE 810 Appendix A</a>).

Framatome North America

Enterprise Technology Infrastructure Lead

Alternative Energy

Asset Management

Cisco Network Systems

Computer Science

Computer Workstations

Cross-Functional

Customer Support/Service

Dental Insurance

Fellowship

Firewalls

Health Plan

Help Desk

Hospital

Information Technology & Information Systems

Internet Security

Interpersonal Skills

Leadership

Life Insurance

Local Area Network (LAN)

Performance Analysis

Project/Program Management

Service Delivery

Systems Maintenance

Wide Area Network (WAN)

[AW]-iCims

Paid Sick Days

Prescription Drug Coverage

Professional Development

401K

Flexible Spending Accounts

Retirement / Pension Plans

Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.

Overview:
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner. The successful candidate will demonstrate:<ul><li>Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation</li><li>Customer Service Skills: Demonstrates professionalism and empathy in customer interactions</li><li>Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist</li><li>Adaptability: Has the ability to learn and adapt quickly to new information and technology</li><li>Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships</li><li>Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently</li></ul>

Responsibilities:
<ul><li>Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities. </li><li>Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.</li></ul>

Qualifications:
<ul><li>Basic Qualifications:<ul><li>High School Diploma or GED</li><li>6 months customer service experience </li></ul></li><li>Additional Skills and Experiences:<ul><li>1+ years of recent banking experience, ideally as a Bank Teller or Universal Banker</li><li>1+ years of recent, high volume cash-handling ($USD)</li><li>Previous sales experience</li></ul></li></ul><hr/> Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits #LI-KL1

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. As the largest family-controlled bank in the United States, First Citizens is continuing a unique legacy of strength, stability, and long-term thinking that has spanned generations. Founded in 1898 and headquartered in Raleigh, N.C., First Citizens also operates a nationwide direct bank and a network over 550 branches in 22 states. Industry specialists bring a depth of expertise that helps businesses and individuals meet their specific goals at every stage of their financial journey. First Citizens Bank brings together personal service and powerful tools to help customers do more with their money – and make more of their future.  
 
Looking for a career with CIT? CIT is now a division of First Citizens Bank.
First Citizens Bank. Forever First®

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Enterprise Technology Infrastructure Lead Framatome North America

Sales & Service Representative (Universal Banker) First Citizens Bank

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