leadership and to others as may be directed; Completes all work as assigned within timeline expectations and with a high level of work product quality;
Remains focused on improving patient safety, quality measures, efficient delivery of care, system security, patient privacy and other areas of compliance;
Understands application and overall Epic system capabilities and/or limitations in order to best leverage available functionality;
Effectively and appropriately presents and communicates information/ideas/concepts to individuals and groups in both verbal and visual manner;
Troubleshoots, researches and analyzes issues and provides practical and meaningful suggestions for issue resolution. service updates and version upgrades) and provides insight to ensure best project strategy;
Provides expert demonstration of system functionality as necessary;
Serves as application support and subject matter expert and provides resolution for issues;
As may be directed, represents and serves as North Oaks liaison to EMR vendors and/or other third parties;
Documents and accurately reports status and progress of assigned deliverables to I.T.