troubleshooting, installing, and where necessary removing equipment and/or components; and during troubleshooting perform visual checks for hardware failure lights or console error messages, power status and hardware labels wherever Contractor is providing dedicated support or when Contractor s technician is at the site. IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephony ( IPT ), and Radio Frequency ( RF ) equipment (as required) such as microwave radios, cellular nodes, and very-small-aperture terminal ( VSATs ).