Customer Support Specialist (On-site Banking Call Center) Heritage BankCustomer Support Specialist (On-site Banking Call Center)Burlington, WA$21.62–$24.84 / hourIndividuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems – required.
OSP Engineer Mountain Ltd.OSP EngineerMount Vernon, WA$30–$36 / hourThe Outside Plant Engineer serves as a subject matter expert for all technical aspects of outside plant facilities and associated work, including cable sizing, cable counts, cable records, and permitting for rights-of-way (ROWs) and easements. This position works as a team member with Network Planning, Central Office, Transmission, and Operations to support the growth, replacement, and upgrades of telecommunications plant facilities.
Network Support Technician I WaveDivision Holdings LLCNetwork Support Technician IBellingham, WAFull timeThese include, but are not limited to detection, ticketing and triaging of switch, network, transport, or systems faults across multiple technologies on the Voice, Video and Data and Power Plant network. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.
Broadband Technician I, II or III WaveDivision Holdings LLCBroadband Technician I, II or IIILa Conner, WAFull timeProvide a positive customer experience by ensuring/recording correct RF and signal levels within specifications before completion, thereby reducing the possibility of repeat phone calls and truck rolls due to errors. Provide customer education in the form of subject-matter expertise, focusing on both new/existing products and services, along with potential upsell opportunities on products and services that may increase customer satisfaction.
Customer Service Technician - GPON - $2,000 Sign On Bonus America Fujikura LtdCustomer Service Technician - GPON - $2,000 Sign On BonusWAOur company was founded in 1984 with a single fiber optic cable and has grown to include every facet of the passive optical network, employing over 5,000 associates worldwide and consistently generating annual sales in excess of a billion dollars. ITC Service Group was founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and maintenance of voice, data and video networks.
Senior Construction Technician Northwest Fiber, LLCSenior Construction TechnicianEverett, WA$17.24–$40.19 / hourAbility to operate equipment to perform the essentials functions of the job (i.e. various splicing tools, test equipment, telephone, computer/laptop, company vehicle, backhoe, cable plow, megger, ohmmeter, pusher, 3M modular splicing unit, locator, DAVAR test equipment, line truck, semi-truck, trailers, CSU and/or aerial devices, various hand/power, splicing and testing tools, shovel and rake, transmission, noise and isolation equipment, attenuation test sets, OTDR, fusion splicing and mechanical fiber splicing tools). · Additional equipment certification/licensing/experience is preferred (i.e., Nortel, DMS10, Adtran, AFC/Tellabs, Calix, Go Digital, Acetelis, Pair Gain, Multiplexers, Seiscor/Pulsecom S24DU/COT, Fiber, Optics, etc.) · Demonstrated knowledge of all types of splicing activity, cable, and safety test equipment and/or use of all types of cable construction equipment.
Senior Construction Technician Ziply FiberSenior Construction TechnicianMarysville, WashingtonAdditional equipment certification/licensing/experience is preferred (i.e., Nortel, DMS10, Adtran, AFC/Tellabs, Calix, Go Digital, Acetelis, Pair Gain, Multiplexers, Seiscor/Pulsecom S24DU/COT, Fiber, Optics, etc.). · Additional equipment certification/licensing/experience (i.e., Nortel, DMS10, ADTRAN, AFC/Tellabs, Calix, Go Digital, Acetelis, Pair Gain, Multiplexers, Seiscor/Pulsecom S24DU/COT, Fiber, Optics, etc.).
Private Branch Exchange (PBX) Technician UIC Government Services and the Bowhead Family of CompaniesPrivate Branch Exchange (PBX) TechnicianWhidbey Island Naval Air, WA$36.44–$45 / hourRequired skills or certifications + IAT Level II (per DoD 8570.01-M) + COMPTIA Security + Certification reimbursement will be offered after 30 days of employment + Preferred skills or certifications: + Avaya Certified Support Specialist (ACSS) or equivalent + Nortel Meridian System Administration or equivalent + Cisco Certified Network Associate (CCNA) + Red Hat Certified System Administrator (RHCSA) + Microsoft Certified Solutions Associate (MCSA) or equivalent + Key System experience sought: + **Mitel** + **Panasonic** + **NEC** + Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint + Ability to communicate effectively with all levels of employees and outside contacts Targeted pay range is $36.44/hr- 45.00/hr based on interview and experience. **Responsibilities** Job duties incude but are not limited to: + Operate and maintain government-owned **telephony switches (PBX)** , including: + **Nortel Meridian Option 81C** + Perform: + Troubleshooting and repair of switch issues + Software updates and patching + Installation and configuration of switch hardware + Daily operation monitoring + Support for voicemail systems and IPE (Remote Intelligent Peripheral Equipment) + Utilize company vehicle to travel to remote locations weekly.
Tier II Technical Support Startouch, Inc.Tier II Technical SupportBellingham, WAPrevious experience in a NOC or service provider Proficient with basic Microsoft office applications (Word, Excel, etc.) Knowledge of microwave communications Experience in fiber optics Experience working with customer management and ticketing software. Ten (10) Paid Holidays New Year's Day, Memorial Day, Presidents Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Years Eve, and your Birthday.
Outside Plant Engineer Northwest Fiber, LLCOutside Plant EngineerEverett, WA$70,413–$104,830 / yearOutside Plant Engineering & Design · Engineering design for outside plant all projects locally · Engineering design and activity support for the ZFB Build projects · Proactive review of outside plant facilities to determine necessary upgrades and enhancements · Coordinate with all utilities for project design and construction to utilize joint trench · Attend preconstruction meetings for project designs Project Management & Construction Coordination · Frontline project management for all construction activities associated with outside plant activity · Communicate with state, county, city, and national indices to gain information on planned projects that involve growth and changes · Communicate with all peers and departments to ensure proper project planning Permitting, ROW, and Regulatory Support · Apply for all permits as required (State, DNR, City, County, Townships) · Maintain and investigate ROW's and easements for releases · Respond to DOR's as needed Records, Financial Support & Cross‑Functional Support · Maintain accurate cable records and updates · Update records according to As-Builts · Prepare cost estimates for BDT's · Assist in annual budget design · Support sales, marketing, operations and regulatory as needed Other Duties · Performs other duties as required to support the business and evolving organization. The Outside Plant Engineer is a subject matter expert for all technical aspects of outside plant facilities and associated work such as cable sizing, cable counts, cable records and permitting for ROW's and easements.
Outside Plant Engineer Ziply FiberOutside Plant EngineerBurlington, WA$17.24–$40.19The Outside Plant Engineer is a subject matter expert for all technical aspects of outside plant facilities and associated work such as cable sizing, cable counts, cable records and permitting for ROW’s and easements. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, standing, or walking for prolonged periods of time, including walking up to 2 miles when in the field performing duties.
Installation & Repair Technician Whidbey TelecomInstallation & Repair TechnicianLangley, WashingtonThe installation of optical fiber and copper twisted pair drop cables, test access points, network interface devices, and initial wiring or rewiring of optical fiber-based and copper twisted pair-based subscriber systems. Splicing of copper twisted pair and optical fiber buried cabling both in the outside plant and on customer premises.
Senior OSP Engineer (Twisted Pair, Permitting & Project Delivery) Northwest Fiber, LLCSenior OSP Engineer (Twisted Pair, Permitting & Project Delivery)Everett, WA$88,861–$113,035 / yearThe Senior OSP Engineer is the subject matter expert (SME) of Engineering for all technical aspects of outside plant facilities and associated work such as cable sizing, cable counts, cable records and permitting for ROWs and easements. Experience designing and engineering copper-based outside plant networks, including twisted pair cabling (e.g., Cat5e, Cat6), with focus on cable sizing, route planning, and infrastructure integration.
Project Manager, Commercial Sales Northwest Fiber, LLCProject Manager, Commercial SalesEverett, WA$65,000–$93,750 / yearStakeholder Communication & Coordination · Interface and act as a liaison with multiple parties (customers, vendors, carriers, sales, provisioning, billing, customer care, or adjoining disciplines) to ensure smooth flow of communication between all stakeholders in support of project objectives. Order & Project Management · Project manage sales orders from start to finish which involves analysis of order requirements encompassing a range of technologies including Ethernet, SDWAN, SIP and Managed Services.
NewFiber Build Execution Analyst Ziply FiberFiber Build Execution AnalystEverett, WashingtonThis is a highly detail-oriented role requiring strong organizational skills, comfort working across multiple teams, and the ability to manage complex information while supporting evolving governance and reporting requirements tied to new ownership and partnership structures. This role focuses on tracking workstreams, maintaining visibility into risks and milestones, and supporting cross-functional alignment across engineering, finance, legal, regulatory, construction, and product teams.
Director, Outside Plant and Engineering Ziply FiberDirector, Outside Plant and EngineeringEverett, WashingtonDrive innovation in design methodologies, leveraging automation, GIS platforms, and advanced engineering tools, and implement best-in-class workflows to improve speed, accuracy, and efficiency of design deliverables. The Director is accountable for delivering high-quality, construction-ready designs and maintaining accurate OSP records to support Ziply Fiberâs mission of expanding state-of-the-art fiber networks.
NewCustomer Support Specialist (On-site Banking Call Center) Heritage Financial CorpCustomer Support Specialist (On-site Banking Call Center)Burlington, WA$21.62–$24.84 / hourIndividuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required.