Vaco LLCNewCall Center Representative - Part-time Vaco LLCCall Center Representative - Part-timeWakefield, MA$22–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewCall Center Representative Vaco LLCCall Center RepresentativeWakefield, MA$22–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
AramarkNewContact Center Operator - Boston Children's Service Response Ctr AramarkContact Center Operator - Boston Children's Service Response CtrWaltham, MA$20.56–$20.56Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs. The Call Center Representative provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services and other support services.
Company ConfidentialCustomer Service Company ConfidentialCustomer ServiceLittleton, MAFull timeExperience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.
Cooling Unlimited, Inc.HVAC Customer Service Representative Cooling Unlimited, Inc.HVAC Customer Service RepresentativeReading, MA$22–$27 / hourCooling Unlimited is looking for a dedicated and organized Customer Service Representative who excels at coordinating schedules, managing communications, and ensuring a smooth customer experience from start to finish! As a family-owned business, we take great pride in earning the trust of our customers across Middlesex County by expertly addressing their HVAC and plumbing needs and consistently delivering exceptional service.
ClifyXNewCustomer Service/Call Center Representative II ClifyXCustomer Service/Call Center Representative IIManchester, NHDuration: 9 Months Manchester, New Hampshire Salesforce and Excel experience a must 2+ years' experience with customer service and customer retention experience College degree preferred Detailed oriented Position is distinguished from the Call Center Representative 1 in that the Representative 2 has the knowledge and experience to handle more complex customer inquiries and problems and non-routine matters. Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, customer satisfaction and customer retention.
NR Consulting LLCFares Call Center Representative NR Consulting LLCFares Call Center RepresentativeQunicy, MAProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the department Customer Relations Management System (IRIS/HEAT). Minimum Requirements & QualificationsA high school diploma or GED with three (3) years’ experience in customer service responding to high call volume of customer inquiries.
Apidel TechnologiesCoordinator III - Customer Service Representative Apidel TechnologiesCoordinator III - Customer Service RepresentativePlease note: Actual location may vary., RIRemoteContractorThis Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.
South Shore HealthCustomer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.
42 North DentalOrthodontic Scheduling Coordinator 42 North DentalOrthodontic Scheduling CoordinatorMalden, MA$23–$26 / hourThe Scheduling Coordinator will work with the marketing and operations teams to successfully book new and existing patient appointments through outbound and inbound call management, email, chat and other communication channels. Be comfortable with individual doctor and practice scheduling protocols, insurances, general and specialty services, offers and pricing to create an exceptional patient experience and “first impression” with new patients.
Macpower Digital Assets Edge Private LimitedCall Center Telephone Banker Macpower Digital Assets Edge Private LimitedCall Center Telephone BankerLincoln, RIJob Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
Rockland TrustNewCall Center Representative - Lowell Rockland TrustCall Center Representative - LowellLowell, MAAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all from loans to checking accounts, online banking, and more you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Renewal by Andersen | Esler CompaniesCall Center Supervisor Renewal by Andersen | Esler CompaniesCall Center SupervisorNorthborough, Massachusetts$80,000–$100,000 / year
Tufts UniversityCall Center Coordinator - School of Dental Medicine Tufts UniversityCall Center Coordinator - School of Dental MedicineBoston, MassachusettsRemoteThe Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient’s needs and assisting to their questions and inquiries appropriately. What You'll Do: The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.
Harbor Health Services IncNewCall Center Agent Harbor Health Services IncCall Center AgentDorchester, MAHarbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Manages the pre-registration process, ensuring that all data fields are appropriately and accurately completed, timely and accurate data enters patient demographics and insurance information.
Nesco Resource, LLCCustomer Service Coordinator Nesco Resource, LLCCustomer Service CoordinatorTewksbury, MA$17–$18 / hourIn this role, you will act as the first line of contact on the 800# phone line working directly with North American customers and a wide spectrum of *** Life Sciences employees including, Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Rockland TrustCall Center Representative - Brockton Rockland TrustCall Center Representative - BrocktonBrockton, MAFull timeAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Renewal by Andersen | Esler CompaniesCall Center Associate Renewal by Andersen | Esler CompaniesCall Center AssociateNorthbridge, Massachusetts$50,000–$70,000 / year
Integrated Resources, IncCustomer Service Coordinator I Integrated Resources, IncCustomer Service Coordinator ITewksbury, MAIn this role, you will act as the first line of contact on the 800# phone line, working directly with North American customers and a wide spectrum of Client's Life Sciences employees including Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing, and Scientific Support. The role includes performing the full Product of customer service tasks including problem solving, troubleshooting, negotiating, and cultivating excellent relationships with customers and co-workers.
Enterprise HoldingsCall Center Representative- Boston Logan Airport Enterprise HoldingsCall Center Representative- Boston Logan AirportBoston, MAEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.
TIMEPROOFUSACall Center Representative TIMEPROOFUSACall Center RepresentativeFoxborough, MAYou'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives — no hard selling, just genuine conversations and strong connections! With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.
TechDigital CorporationAssociate Customer Service Representative TechDigital CorporationAssociate Customer Service RepresentativeMarlborough, MAMust possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.
TalentBurst, Inc.Associate Customer Service Representative TalentBurst, Inc.Associate Customer Service RepresentativeMARLBOROUGH, MA$15.86–$23.94 / hourExcellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts. Responsibilities include but are not limited to: responding to customer inquiries, utilizing various Business Unit tracking systems, resolving disputes, issuing credit/debit memos, processing samples/rebates and monitoring sales orders through the order fulfillment process.
Varite, IncAssociate Customer Service Representative Varite, IncAssociate Customer Service RepresentativeMarlborough, MA$20–$23.94 / hourMust possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.
Veterans Sourcing GroupTechnology Rollout Call Center Support Veterans Sourcing GroupTechnology Rollout Call Center SupportSmithfield, RIThe position involves providing first-level technical support to field technicians, vendors, and contractors who are installing or upgrading technology in retail stores. This is a Technology Rollout Call Center role supporting multiple IT hardware implementation projects.
BrandNestInbound Call Center Agent BrandNestInbound Call Center AgentBoston, MassachusettsThis role focuses on handling incoming customer inquiries, providing accurate support, and ensuring a positive customer experience in a structured, professional environment. Collaborate with supervisors and team members to ensure operational success.
Apidel TechnologiesFares Call Center Representative Apidel TechnologiesFares Call Center RepresentativeQunicy, MAContractorProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). MBTAs core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.
CVS Health CorpCall Center Service Advocate I CVS Health CorpCall Center Service Advocate IMA$17–$34.15 / yearCompany: Oak Street HealthTitle: Contact Center Service Advocate ILocation: RemoteRole Description:The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
AT&T IncBilingual Spanish Retail Sales Consultant AT&T IncBilingual Spanish Retail Sales ConsultantSaugus, MA$52,000–$63,000 / yearCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsExternal Affairs & RegulatoryField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeReal EstateRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.
Lowell Community Health CtrNewCall Center Representative Lowell Community Health CtrCall Center RepresentativeLowell, MAThe Patient Access Representative (PAR) position serves as the primary contact for incoming calls for new and established patients and customers accessing or seeking information about Lowell CHC services. • Transfer calls or respond to requests using various methods of communication such as telephone encounters and /or actions and accurately assigns to the department.
Esler Companies LLCCall Center Associate Esler Companies LLCCall Center AssociateNorthborough, MA$50,000–$70,000 / yearResponsibilitiesDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORYRenewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
Rockland TrustSummer Customer Information Center Representative - Brockton Rockland TrustSummer Customer Information Center Representative - BrocktonBrockton, MAFull timeAs a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Rockland TrustSummer Customer Information Center Representative - Franklin Rockland TrustSummer Customer Information Center Representative - FranklinFranklin, MAFull timeAs a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Rockland TrustSummer Customer Information Center Representative - Lowell Rockland TrustSummer Customer Information Center Representative - LowellLowell, MAFull timeAs a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Rockland TrustSummer Customer Information Center Representative - Plymouth Rockland TrustSummer Customer Information Center Representative - PlymouthPlymouth, MAFull timeAs a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Brigham and Women's HospitalOperator Representative, Communications Center Brigham and Women's HospitalOperator Representative, Communications CenterSomerville, MA$17.71–$22.79 / hourThese values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration Qualifications Qualifications: High School Diploma or equivalent required Able to type 35 wpm and knowledge of popular MS Windows software applications. Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $22.79/Hourly Grade 1 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.
Symmons IndustriesCustomer Service Representative Symmons IndustriesCustomer Service RepresentativeBraintree, MassachusettsDetermines appropriate delivery method based on customer’s need and schedules order fulfillment date by using company published lead times. 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service.
United Home Experts, IncNewInside Sales Specialist United Home Experts, IncInside Sales SpecialistAshland, MA$60,000–$80,000United Home Experts is looking for a motivated, hungry, sales specialist with great phone skills! We're looking for a key person who can hit the ground running, learn our systems and drive call volume.
Navigant Credit UnionMember Service Advisor - Contact Center Navigant Credit UnionMember Service Advisor - Contact CenterLincoln, RIMember Services: Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.
Boston Medical CenterBoston Emergency Services Team Call Center Clinician (Per Diem) Boston Medical CenterBoston Emergency Services Team Call Center Clinician (Per Diem)Boston, MA$30.90–$38.42 / hourRefers patients to appropriate outpatient facilities if appropriate, and maintains an up-to date listing of, and liaison with, outpatient facilities, residential facilities, shelters and half way houses. KNOWLEDGE AND SKILLS: Requires knowledge of referral process and community resources and agencies relative to health, protective services, crisis intervention, disability, etc.
HOMEX Services GroupCustomer Service Representative HOMEX Services GroupCustomer Service RepresentativeLincoln, RIOkay with a rotating schedule (including weekends/holidays) if it means stability, growth, and a strong team?. You’ll handle inbound calls, schedule service, document details, and work closely with dispatch to keep everything moving.
Computer Task Group, IncCustomer Service Coordinator I Computer Task Group, IncCustomer Service Coordinator ITewksbury, Massachusetts$16.80–$18.76 / hourThis role serves as the first point of contact for customers and internal teams, handling high-volume order entry, case management, and customer inquiries while delivering exceptional service. About Us: CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge.
Back Bay Staffing GroupNewCall Center Representative - Manchester, NH Back Bay Staffing GroupCall Center Representative - Manchester, NHManchester, NHPrimary responsibilities include answering telephone calls regarding outpatient inquiries, scheduling appointments, utilizing technology to ensure accurate documentation, act as patient advocate, and performing all necessary activities to ensure privacy provisions. Provide exceptional interpersonal and customer service communication skills while working with medical center programs and multidisciplinary teams.
Resource InnovationsCustomer Service and Rebate Processing Specialist Resource InnovationsCustomer Service and Rebate Processing SpecialistNeedham, MA$17–$21Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges.
EversourceCustomer Service Representative EversourceCustomer Service RepresentativeWestwood, MAEversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...
Boston Children's HospitalPatient Experience Representative I- Urology Call Center Boston Children's HospitalPatient Experience Representative I- Urology Call CenterBoston, MAYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).
Casella Waste Systems, Inc.Customer Care Representative Casella Waste Systems, Inc.Customer Care RepresentativeBrockton, Massachusetts$23–$25 / hour
CasellaNewCustomer Care Representative CasellaCustomer Care RepresentativeBrockton, MA$23–$25 / hourHighly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella's business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales.
Middlesex Savings BankContact Center Specialist I Middlesex Savings BankContact Center Specialist IWestborough, MAThe specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.
Premier Staffing SolutionCustomer Service Coordinator I Premier Staffing SolutionCustomer Service Coordinator ITewksbury, MAYou will work collaboratively with internal departments including Sales, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Management, Manufacturing, Warehouse/Distribution, Marketing, and Scientific Support. This role partners closely with customers and cross functional teams to deliver a world class customer experience.