59 Results for

Telephone Interviewer Jobs in Arlington, MA

Jobs

Dedham, MA29 days ago

The PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.

Everett, MA30+ days ago

o research required information using available resources o provide educators and prospective educators with accurate information o enter new educators and prospective educators information into system o route calls to appropriate resource, if/when the call requires o provide follow up to educators and prospective educators calls where necessary o Attend OEL staff meetings and other required meetings to stay informed of any changes to policy, procedures or regulations. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Dorchester, MA30+ days ago

$18–$25 Per Hour

The Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.

Franklin, MA30+ days ago

$19–$21 Per Hour

A Call Center Representative I should have or exhibit the following characteristics and qualifications: High School diploma required (4 year college degree or equivalent work experience preferred). As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.

Lowell, MA30+ days ago

$19–$21 Per Hour

Boston, MA30+ days ago

$18.58–$26.58 Per Hour

This position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests.

Chelmsford, MA16 days ago

Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.

Lawrence, MA26 days ago

$17.71–$23.20 Per Hour

The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Representatives provide compassionate, patient-centered support by assisting with appointment scheduling, registration, referral coordination, message management, and general inquiries across a wide range of specialties and practices.

Boston, MA20 days ago

$17–$20.77 Per Hour

Researches self-pay credit balances and prepare for check refunds, refund of credit card payments through current system as required or transfer payments to other open accounts per hospital procedure. In addition, this role focuses on performing the following Customer Service duties: Guides the patient through the healthcare system and works to overcome obstacles that are in the way of the patient receiving the care and treatment they require.

Boston, MA12 days ago

$18.58–$26.58 Per Hour

Boston, MA11 days ago

$19.06–$27.64 Per Hour

Position Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.

Weymouth, MA30+ days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

Boston, MA30+ days ago

$18.58–$26.58 Per Hour

Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.

Boston, Massachusetts7 days ago

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

Please note: Actual location may vary., RI30+ days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

New!

Boxborough, Massachusetts5 days ago

We’re looking for a Call Center Manager who thrives in a fast-paced environment, inspires performance, and is passionate about developing people and driving results. At Heritage Home Service, we believe that outstanding customer experiences start with empowered teams and strong leadership.

Dorchester, MA20 days ago

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Manages the pre-registration process, ensuring that all data fields are appropriately and accurately completed, timely and accurate data enters patient demographics and insurance information.

Northborough, Massachusetts30+ days ago

$80,000–$100,000 Per Year

Medford, MA30+ days ago

$20–$28.90 Per Hour

Ensures excellent customer service by responding to general account inquiries, deposit and loan rate requests, information about products and services, Online Banking and ATM/Debit Card issues. Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and various other customer service requests.

New!

Tewksbury, MA1 day ago

$18–$20 Per Hour

In this role, you will act as the first line of contact on the 800# phone line, working directly with North American customers and a wide spectrum of Client's Life Sciences employees, including Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing, and Scientific Support. We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.

Boston, MA30+ days ago

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.

Boston, MA30+ days ago

Marlborough, Massachusetts14 days ago

$50,000–$70,000 Per Year

Qunicy, MA30+ days ago

Contractor

Provide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). MBTAs core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.

Massachusetts12 days ago

When you join our team, you’re not just answering phones, you’re building trust, creating exceptional customer experiences, and ensuring our technicians are set up for success. Our Call Center Representatives and Dispatchers are the first voice our customers hear and the heartbeat of our daily operations.

Boston, MA30+ days ago

Remote

The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient's needs and assisting to their questions and inquiries appropriately. The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.

Northborough, MA30+ days ago

$80,000–$100,000 Per Year

Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.

Boston, MA18 days ago

The successful candidate will be responsible for the following: Handle incoming and outgoing Proxy Solicitation and Information Agent calls. The successful candidate will demonstrate the following experience, skills and behaviors: 1-3 years of high-volume call center experience.

Brockton, MA30+ days ago

$19–$21 Per Hour

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Lowell, MA18 days ago

Brockton, MA30+ days ago

Full-time

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Boston, MA30+ days ago

$19.06–$27.64 Per Hour

You will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.

Boston, MA18 days ago

$19.06–$27.64 Per Hour

Position Summary: As a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.

Boston, MA30+ days ago

$53,200–$79,800 Per Year

Learn more about our approach to privacy at att.com/privacy ." data-abt="Continue without changes" data-mpt="Manage your preferences" data-xb="False" data-rb="True" data-rbt="Opt out" data-ulc="" data-gpc="False" data-ot-config="False">. With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology.

Saugus, MA30+ days ago

$52,000–$63,000 Per Year

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Saugus, MA30+ days ago

$52,000–$63,000 Per Year

Framingham, MA30+ days ago

$50,000–$70,000 Per Year

Identify customers unique home situations Schedule appointments for our Sales Consultants to go out to price and sell the job Communicate effectively, actively listen, and show empathy as the first point of contact with our customer Provide world class customer service with the methodology, resources and dedicated coaches we provide to guide you to success. Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.

North Chelmsford, MA11 days ago

As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.

Boston, MA13 days ago

Human Resources Specialist II'',''Human Resources Specialist II'',''United States-Massachusetts-Boston-100 Cambridge Street'',''United States-Massachusetts-Boston-100 Cambridge Street'',''Human Resources'',''Human Resources'',''Human Resources Division'',''Human Resources Division'',''Full-time'',''Full-time'',''Day'',''Day'',''Jun 9, 2026, 12:13:20 PM'',''Jun 9, 2026, 12:13:20 PM'',''1'',''1'',''109,604.04'',''75,311.34'',''109,604.04'',''Yearly'',''Pete Murillo'',''Pete Murillo'',''6178789700'',''06-NAGE - Professional Admin.'',''06-NAGE - Professional Admin.'',''No'',''No'',''Yes'',''Yes'',''false'',''1087228'',''1087228'',''true'',''1087228'',''false'',''Submission for the position: Customer Service Specialist - (Job Number: 2600049K)'',''false'',''1087228'',''false'',''true''. Current service offerings include Employee Self-Service support, employee pay and profile inquiry management and transaction processing, MassCareers support, Performance and Career Enhancement system MassAchieve, MassPerform and Employee Performance Review System (EPRS) support, Tuition Remission and Public Service Loan Forgiveness (PSLF) processing and Extended Illness Leave Bank (EILB) open enrollment processing.

New!

Wakefield, MA5 days ago

$22–$22

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

New!

Wakefield, MA5 days ago

$22–$22

Natick, MA30+ days ago

$45,000–$50,000 Per Year

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect. Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States.

Lowell, MA18 days ago

$17–$20.02 Per Hour

Comprised of Tufts Medical Center, Lowell General Hospital, Melrose/Wakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. May research self-pay credit balances and prepare for check refunds, refund of credit card payments through current system as required or transfer payments to other open accounts per hospital procedure.

Lowell, MA25 days ago

$17–$20.02 Per Hour

Westford, MA15 days ago

Successful automotive group looking for dynamic, energetic, career oriented professionals who are masters of influence and love working the telephone. Basic computer knowledge including Microsoft Office/Google Docs and efficient typing and writing skills.

Somerville, MA30+ days ago

$17.71–$22.79 Per Hour

These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration Qualifications Qualifications: High School Diploma or equivalent required Able to type 35 wpm and knowledge of popular MS Windows software applications. Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.71 - $22.79/Hourly Grade 1 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.

Waltham, MA30+ days ago

Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs. The Call Center Representative provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services and other support services.

Boston, MA30+ days ago

$30.90–$38.42 Per Hour

Refers patients to appropriate outpatient facilities if appropriate, and maintains an up-to date listing of, and liaison with, outpatient facilities, residential facilities, shelters and half way houses. KNOWLEDGE AND SKILLS: Requires knowledge of referral process and community resources and agencies relative to health, protective services, crisis intervention, disability, etc.

Littleton, Massachusetts14 days ago

Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.

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Telephone Interviewer Jobs in Arlington, MA

PATH 3.0 - Screening Field Interviewer Westat Inc

Licensure Call Center Representative Commonwealth of Massachusetts

Call Center Rep Level I Upham's Corner Health Center

Call Center Representative - Franklin Rockland Trust Company

Call Center Representative - Lowell Rockland Trust Company

Food Service Call Center Operator Brigham and Women's Hospital

Call Center Agent Metro Medical

Call Center Representative, Ambulatory Brigham and Women's Hospital

Call Center Rep Lowell General Hospital

Call Center Operator II Brigham and Women's Hospital

Patient Experience Representative I- ORL Call Center Boston Children's Hospital

Customer Service Representative / Inbound Call Center South Shore Health

Radiology Scheduler- Call Center Brigham and Women's Hospital

Patient Service Representative- GI Call Center (Hybrid) Beth Israel Lahey Health

Coordinator III - Customer Service Representative Apidel Technologies

Customer Service Manager Papalia

Call Center Agent Harbor Health Services Inc

Call Center Supervisor Renewal by Andersen | Esler Companies

Call Center Representative Berkshire Bank

Customer Service Coordinator I TalentBurst, Inc.

Call Center Representative Boston Logan Airport Enterprise Holdings Inc

Call Center Representative- Boston Logan Airport Enterprise Holdings

Call Center Associate Renewal by Andersen | Esler Companies

Fares Call Center Representative Apidel Technologies

Call Center Representative/Dispatcher Landry Mechanical

Call Center Coordinator - School of Dental Medicine Tufts University

Call Center Supervisor Esler Companies LLC

Call Center Representative Bilingual Equiniti Ltd

Call Center Representative - Brockton Rockland Trust Company

Part Time Call Center Representative Trainee Rockland Trust Company

Call Center Representative - Brockton Rockland Trust

Patient Experience Representative I- Urology Call Center Boston Children's Hospital

Patient Experience Representative - Immunology Call Center Boston Children's Hospital

Assistant Retail Store Manager AT&T Inc

Retail Sales Consultant AT&T Inc

Bilingual Spanish Retail Sales Consultant AT&T Inc

Call Center Associate Esler Companies LLC

Call Center Agent ONS MSO LLC

Customer Service Specialist Commonwealth of Massachusetts

Call Center Representative - Part-time Vaco LLC

Call Center Representative Vaco LLC

Automotive Call Center Representative - Porsche Natick Asbury Automotive Group Inc

Customer Service Clerk Lowell General Hospital

Customer Service Clerk (Per Diem) Lowell General Hospital

BDC Call Center (West) Boch

Operator Representative, Communications Center Brigham and Women's Hospital

Contact Center Operator - Boston Childrens Service Response Ctr Aramark

Boston Emergency Services Team Call Center Clinician (Per Diem) Boston Medical Center

Call Center Financial Coach Hanscom Federal Credit Union

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