Operations - Call Center Manager Unicare Community Health Center IncOperations - Call Center ManagerOntario, CAPlan, organize, direct, and oversee the daily operations of the centralized Call Center's agents, patient care coordinators, medical records, referral department to ensure efficient service delivery, timely access to care, and exceptional patient experiences. The Call Center Manager plans, organizes, directs, and evaluates all call center activities, including staffing, scheduling, quality assurance, employee performance, training, workflow development, and continuous process improvement.
Operations - Call Center Manager Unicare Community Health Center, Inc.Operations - Call Center ManagerOntario, CAPlan, organize, direct, and oversee the daily operations of the centralized Call Center's agents, patient care coordinators, medical records, referral department to ensure efficient service delivery, timely access to care, and exceptional patient experiences. The Call Center Manager plans, organizes, directs, and evaluates all call center activities, including staffing, scheduling, quality assurance, employee performance, training, workflow development, and continuous process improvement.
NewMember Services Call Center - Corona, CA StratAcuity Staffing Partners IncMember Services Call Center - Corona, CACorona, CAIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Call Center Representative I (California Only) Western GrowersCall Center Representative I (California Only)Irvine, CARemote$38,625.60–$50,874.31 / yearAt Pinnacle Claims Management, we are an innovative third-party administrator (TPA) that provides a full-suite of comprehensive and customized health benefits administration services for self-funded companies, including health management and wellness solutions, and pharmacy benefit management. The Call Center Representative I will play a crucial role in assisting clients over the phone and electronically, making a real difference in their experience with the Health Benefits Exchange (HBEX).
CCSB Call Center Representative I (51067) Western GrowersCCSB Call Center Representative I (51067)Irvine, CAThe Call Center Representative I will play a crucial role in assisting clients over the phone and electronically, making a real difference in their experience with the Health Benefits Exchange (HBEX). Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data.
CCSB Call Center Representative I (51105) Western GrowersCCSB Call Center Representative I (51105)Irvine, CAThe Call Center Representative I will play a crucial role in assisting clients over the phone and electronically, making a real difference in their experience with the Health Benefits Exchange (HBEX). Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data.
CCSB Call Center Representative I Western GrowersCCSB Call Center Representative IIrvine, CARemote$38,625.60–$48,750 / yearAt Pinnacle Claims Management, we are an innovative third-party administrator (TPA) that provides a full-suite of comprehensive and customized health benefits administration services for self-funded companies, including health management and wellness solutions, and pharmacy benefit management. This position provides consultative telephonic and web-based assistance to Agents, Certified Enrollment Counselors, Qualified Health Plans (QHP), federal and state agencies and other stakeholders in Health Benefit Exchange administration.
Customer Service Representative I Johnson Service GroupCustomer Service Representative IIrvine, CADevelop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Duties And Responsibilities Customer AdvocateRespond to general customer questions via telephone, e-mail, and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims in a confidential, professional, and ethical manner.
Ccsb Call Center Representative I (51105) Western Growers AssociationCcsb Call Center Representative I (51105)Irvine, CAThe Call Center Representative I will play a crucial role in assisting clients over the phone and electronically, making a real difference in their experience with the Health Benefits Exchange (HBEX). Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning, and executing work helpfully and collaboratively.
Ccsb Call Center Representative I (51067) Western Growers AssociationCcsb Call Center Representative I (51067)Irvine, CAThe Call Center Representative I will play a crucial role in assisting clients over the phone and electronically, making a real difference in their experience with the Health Benefits Exchange (HBEX). Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning, and executing work helpfully and collaboratively.
Customer Service Representative - $22/hr Rapid Response MonitoringCustomer Service Representative - $22/hrCorona, CAOur 24/7 call center never closes; customer service representative (CSR) schedules include weekends, holidays and rotating days; with various stable shifts to choose from that accommodate individual needs; you can plan your life while doing meaningful work. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Call Center Receptionist Westeasthub LlcCall Center Receptionistyorba linda, CAFull timeIn this role, you will answer incoming calls, direct inquiries, and proactively make outbound calls to promote our services and acquire new customers. Make outbound calls to promote services and acquire new customers.
Community Services Leader II City of MenifeeCommunity Services Leader IIMenifee, CA$17.75–$20.61 / hourWhile performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; observe and interpret situations; learn and apply new information or skills, and interact with City officials, staff, customers, the public and other encountered in the course of work. The Community Services Department is dedicated to enhancing the quality of life for residents by delivering a wide range of recreational programs, services, special events, and maintenance efforts that foster community engagement, environmental stewardship, and lifelong learning.
Customer Service Auditor (51375) Western GrowersCustomer Service Auditor (51375)Irvine, CABA /BS degree in business, health care, or related field and/or three (3) to (5) five years' work experience in the health benefits industry and three (3) experience in a call center measuring, evaluating, and grading calls for those who come into direct contact with customers preferred. Meet and maintain a 2% or lower error ratio month over month, based on accuracy adhering to the quality guidelines and clear communication through the audit forms received by the representatives.
Customer Service Representative I (50908) Western GrowersCustomer Service Representative I (50908)Irvine, CAUnder the direction of the Senior Supervisor, Customer Service, the Child Care Providers United (CCPU) customer service representative provides consultive telephonic and web-based assistance to Child Care Providers, Agents, and Enrollment Specialists in the Health Benefits Exchange administration. Develop and maintains positive customer relations and coordinate with various departments to ensure customer requests and questions are handled appropriately and promptly.
Customer Service Representative I (50906) Western GrowersCustomer Service Representative I (50906)Irvine, CAUnder the direction of the Senior Supervisor, Customer Service, the Child Care Providers United (CCPU) customer service representative provides consultive telephonic and web-based assistance to Child Care Providers, Agents, and Enrollment Specialists in the Health Benefits Exchange administration. Develop and maintains positive customer relations and coordinate with various departments to ensure customer requests and questions are handled appropriately and promptly.
Customer Service Representative - $22/hr Rapid Response Monitoring Services IncCustomer Service Representative - $22/hrCorona, CAOur 24/7 call center never closes; customer service representative (CSR) schedules include weekends, holidays and rotating days; with various stable shifts to choose from that accommodate individual needs; you can plan your life while doing meaningful work. Whether its a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year.
Customer Service Auditor (51375) Western Growers AssociationCustomer Service Auditor (51375)Irvine, CAMeet and maintain a 2% or lower error ratio month over month, based on accuracy adhering to the quality guidelines and clear communication through the audit forms received by the representatives. The incumbent provides each Customer Service Representative with written documentation of each call and compiles a comprehensive report at the end of each month that details the quality results of the team as a whole.
Service Business Development Center (BDC) Representative Fontana Chrysler, Dodge, Ram, JeepService Business Development Center (BDC) RepresentativeFontana, CaliforniaFull timeOverview: The Service Business Development Center (BDC) Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. Perform outbound follow-up calls regarding declined services, missed appointments, maintenance reminders, parts arrivals, and customer satisfaction.
Customer Service Representative I (51349) Western GrowersCustomer Service Representative I (51349)Irvine, CAUnder the direction of the Supervisor, Customer Service, this position is responsible for meeting KPIs while responding to general customer inquiries regarding insurance benefits, provider contracts, reimbursement programs, eligibility, and claims from members, providers and employers in a confidential, professional, and ethical manner. Respond to general customer questions via telephone, e-mail, and written correspondence regarding insurance benefits, provider contracts, reimbursement programs, eligibility, and claims in a confidential, professional, and ethical manner.