MTM LLCDirector of Call Center Operations MTM LLCDirector of Call Center OperationsNewark, DE$75,000–$225,000Leadership & Team Management: Manage, lead, and motivate a team of call center agents focused on generating high-quality leads and driving new business for the company. Reporting & Analytics: Regularly analyze and report on call center performance, lead quality, and revenue generation, providing insights to senior leadership on performance trends and improvement opportunities.
Bally's CorpRepresentative - Call Center Agent (Full Time) Bally's CorpRepresentative - Call Center Agent (Full Time)dover, DEIt also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. Maintains knowledge and ability to multi-task multiple systems to include but not limited to hotel property management systems, central reservations systems, revenue management systems, and call center systems.
Delaware Eye Care CenterCall Center Representative Delaware Eye Care CenterCall Center RepresentativeDover, DEWe have the common goal of ascertaining the most appropriate care for any given patient, explaining the purpose of the treatment, and in initiating therapy in a courteous and compassionate manner, irrespective of age, gender, nationality, and race or payment program. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services.
Delaware Eye InstituteCall Center Representative Delaware Eye InstituteCall Center RepresentativeRehoboth Beach, DEWe have a 29,000 square foot state of the art office complex which includes an expansive clinical wing, a full-service optical shop, the Retina Center and our Outpatient Surgery Center with two operating rooms. Great work hours, no nights, no weekends, no major holidays, a robust benefits package, a team-oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.
Blood Bank of DelmarvaContact Center Supervisor Blood Bank of DelmarvaContact Center SupervisorNewark, DelawareOverview: Founded in 1954, Blood Bank of Delmarva (BBD) has served the Delmarva Peninsula for 70 years, delivering nearly 90,000 lifesaving blood products annually to 40+ hospitals, EMS and healthcare partners. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases.
TalentBurst, Inc.Associate Customer Service Representative TalentBurst, Inc.Associate Customer Service RepresentativeWILMINGTON, DE$20–$23.94 / hourMust possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.
Varite, IncNewCustomer Service Representative Varite, IncCustomer Service RepresentativeWILMINGTON, DE$20–$23.94 / hourMust possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. With 850+ global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services.
On-Board CompaniesSAP Customer Service Representative On-Board CompaniesSAP Customer Service RepresentativeWILMINGTON, DE$25–$25 / hourToday, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. Key responsibilities include responding to customer inquiries, utilizing business tracking systems, resolving customer disputes, issuing credit and debit memos, processing samples and rebates, and monitoring sales orders throughout the full order fulfillment lifecycle.
Nesco Resource, LLCAssociate Customer Service Representative Nesco Resource, LLCAssociate Customer Service RepresentativeWILMINGTON, DE$22–$24 / hourMust possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Responsibilities include but are not limited to responding to customer inquiries, utilizing various Business Unit tracking systems, resolving disputes, issuing credit/debit memos, processing samples/rebates and monitoring sales orders through the order fulfillment process.
Kelly ServicesNewCustomer Service Representative Kelly ServicesCustomer Service RepresentativeWilmington, DEKelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. **Position Overview**As a dedicated **Customer Service Representative (CSR)** , you will serve as a vital liaison, championing and implementing Functional Excellence within our domestic customer service operations.
TechDigitalAssociate Customer Service Representative TechDigitalAssociate Customer Service RepresentativeWILMINGTON, DEMust possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.
Sharp Energy, Inc.Customer Service Rep I Sharp Energy, Inc.Customer Service Rep INewark, DEPart timeKeeps abreast of any changes in documentation requirements, methods of payment and reconciliation of accounts in regards to Public Assistance programs and implements procedure for handling accounts and monies. Charge customer accounts for services rendered such as deliveries of propane, labor and parts.
CVS Health CorpSupervisor Customer Service CVS Health CorpSupervisor Customer ServiceDE$43,888–$93,574 / yearDevelops and maintains strong collaborative relationships with constituents and internal business partners to maintain excellent lines of communication and share resources to meet common service center objectives. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Casella Waste Systems, Inc.NewCustomer Care Representative - Career Advancement Opportunities!! Casella Waste Systems, Inc.Customer Care Representative - Career Advancement Opportunities!!Townsend, Delaware$21–$22 / hour
ProofpointAI Developer – Customer Services and Support ProofpointAI Developer – Customer Services and SupportDover, DE$136,200–$214,005 / yearProofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 112,700.00 - 177,100.00 USD.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeWilmington, DEFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Food LionNewPT Customer Service Leader Food LionPT Customer Service LeaderWilmington, DEEnsure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager . • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code .
Wsfs FinancialContact Center Performance Manager Wsfs FinancialContact Center Performance ManagerNewark, Delaware$77,390–$127,139.75Partner with Workforce Management (WFM), Quality Assurance (QA), Learning & Development (L&D), and Operations to analyze performance drivers such as Average Handle Time (AHT), After Call Work (ACW), repeat calls, transfers, escalations, and support line usage. This role leads the performance management framework, coaching culture, and operational discipline across agents and leaders, with a strong emphasis on service quality, efficiency, and continuous improvement.
Simon Eye Associates PAPatient Service Representative Simon Eye Associates PAPatient Service RepresentativeWilmington, DESimon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. In this role, you will be an integral part of a team committed to delivering the high level of customer service and patient centered care that have made Simon Eye the most trusted provider of eye care in Delaware.
Home Clean Heroes of North DelawareField Manager for Home Clean Heroes Home Clean Heroes of North DelawareField Manager for Home Clean HeroesWilmington, DEThis person will manage the day-to-day operation of Home Clean Heroes of North Delaware and is responsible for providing top-notch cleaning services and positive customer experiences for each of our valued clients in the Wilmington area. The Field Manager / Supervisor must be an experienced service professional with the ability to support all Home Clean Heroes teams through coaching, work, or schedule guidance and problem-solving.